oversight

DBR's Safety and Soundness Quality Control Reviews Were Conducted in Compliance with FHFA's Standard During the 2017 Examination Cycle but DBR's Community Investment Quality Control Reviews Were Not

Published by the Federal Housing Finance Agency, Office of Inspector General on 2018-08-17.

Below is a raw (and likely hideous) rendition of the original report. (PDF)

          Federal Housing Finance Agency
              Office of Inspector General




DBR’s Safety and Soundness Quality
Control Reviews Were Conducted in
Compliance with FHFA’s Standard
During the 2017 Examination Cycle
 but DBR’s Community Investment
 Quality Control Reviews Were Not




 Audit Report • AUD-2018-010 • August 17, 2018
                  Executive Summary
                  Created by Congress in 2008, the Federal Housing Finance Agency (FHFA) is
                  charged by the Housing and Economic Recovery Act of 2008 (HERA) with
                  oversight of Fannie Mae, Freddie Mac, and the Federal Home Loan Bank
                  System. The FHLBank System consists of the 11 Federal Home Loan Banks
                  (FHLBanks) and the Office of Finance.
AUD-2018-010
                  FHFA has delegated to its Division of Federal Home Loan Bank Regulation
August 17, 2018   (DBR) the duty to supervise the FHLBanks and the Office of Finance. As
                  such, DBR conducts both on-site annual examinations and off-site monitoring
                  of the FHLBanks and the Office of Finance. In conjunction with this
                  supervision program, FHFA’s standard requires that DBR institute a quality
                  control (QC) process to assess examination documentation and “identify
                  significant deviations from FHFA examination standards and supervision
                  policy and afford the examiner-in-charge an opportunity to correct any
                  deviations before final findings, conclusions, and ratings are communicated to
                  the regulated entity or Office of Finance.” Additionally, FHFA’s standard
                  requires that individuals participating in a QC review be independent, i.e.,
                  they must not have participated in the examination activity under review.

                  In this audit, we sought to determine whether DBR guidance for independent
                  QC activities followed FHFA’s standard and to assess whether DBR’s
                  independent QC review activities for safety and soundness and for community
                  investment examinations during the 2017 examination cycle met FHFA’s
                  standard.

                  We found that DBR guidance for safety and soundness QC reviews was
                  consistent with FHFA’s standard and determined that the safety and
                  soundness QC reviews of examination work performed during the 2017
                  examination cycle were conducted in compliance with that guidance.
                  However, we found that DBR guidance for community investment QC
                  reviews was not consistent with the FHFA’s standard regarding QC reviewer
                  independence and that, in practice, the examination specialist who performed
                  QC reviews for community investment examinations during the 2017
                  examination cycle was not independent of the examination process, as
                  required by FHFA’s standard.

                  We make two recommendations in this report. In a written management
                  response, FHFA agreed with both recommendations. FHFA’s planned
                  corrective actions are responsive to our recommendations.

                  This report was prepared by James Lisle, Audit Director; April Ellison,
                  Auditor-in-Charge; and Christopher Mattocks, Auditor, with assistance from
                  Bob Taylor, Assistant Inspector General for Audits. We appreciate the
                  cooperation of FHFA staff, as well as the assistance of all those who
                  contributed to the preparation of this report.

                  This report has been distributed to Congress, the Office of Management and
                  Budget, and others and will be posted on our website, www.fhfaoig.gov.

AUD-2018-010      Marla A. Freedman, Deputy Inspector General for Audits /s/

August 17, 2018
TABLE OF CONTENTS ................................................................
EXECUTIVE SUMMARY .............................................................................................................2

ABBREVIATIONS .........................................................................................................................5

BACKGROUND .............................................................................................................................6
      Federal Home Loan Bank System ............................................................................................6
      FHFA’s Division of Federal Home Loan Bank Regulation .....................................................6
      DBR Quality Control ................................................................................................................7

FACTS AND ANALYSIS...............................................................................................................9
      DBR Guidance for Safety and Soundness QC Reviews Were Consistent with
      FHFA’s Standard and Implemented in Practice .......................................................................9
      DBR Guidance and Practice for QC Reviews of Community Investment
      Examinations Were Not Consistent with the FHFA Standard Requiring Participant
      Independence from the Examination Work Under Review ....................................................10

FINDING .......................................................................................................................................11
      Quality Control Reviews of Community Investment Examinations Did Not Meet
      FHFA’s Standard for Independence .......................................................................................11

CONCLUSIONS............................................................................................................................11

RECOMMENDATIONS ...............................................................................................................12

FHFA COMMENTS AND OIG RESPONSE ...............................................................................12

OBJECTIVE, SCOPE, AND METHODOLOGY .........................................................................12

APPENDIX: FHFA MANAGEMENT RESPONSE ....................................................................15

ADDITIONAL INFORMATION AND COPIES .........................................................................17




                                     Audit Report • AUD-2018-010 • August 17, 2018                                                            4
ABBREVIATIONS .......................................................................

AHP                Affordable Housing Program

DBR                Division of Federal Home Loan Bank Regulation

DER                Division of Enterprise Regulation

EIC                Examiner-in-Charge

FHLBanks           Federal Home Loan Banks

FHFA or Agency     Federal Housing Finance Agency

OIG                Federal Housing Finance Agency Office of Inspector General

OMWI               Office of Minority and Women Inclusion

OPB                Operating Procedures Bulletin

QC                 Quality Control

ROE                Report of Examination

SD                 Supervision Directive




                      Audit Report • AUD-2018-010 • August 17, 2018                 5
BACKGROUND ..........................................................................

Created by Congress in 2008 the Federal Housing Finance Agency (FHFA or Agency) is charged
by the Housing and Economic Recovery Act of 2008 (HERA) with oversight of Fannie Mae,
Freddie Mac, and the Federal Home Loan Bank (FHLBank) System.

Federal Home Loan Bank System

The FHLBank System consists of the 11 FHLBanks and the Office of Finance. As of
December 31, 2017, the FHLBank System had combined total assets of $1.103 trillion with total
consolidated obligations of approximately $1.033 trillion.
The FHLBanks are organized under the authority of the Federal Home Loan Bank Act of 1932,
as amended. Their mission is to provide reliable liquidity to member institutions (generally,
federally insured depository institutions, insurance companies, and eligible community
development financial institutions) to support housing finance and community investment.
Although federally chartered, the FHLBanks are cooperatives that are privately and wholly
owned by their members and former members. Each FHLBank operates as a separate entity
within a defined geographic region of the country, known as its district, with its own board of
directors, management, and employees. As of December 31, 2017, the total number of members
was 6,989.
To accomplish their mission, FHLBanks provide financial products and services to their
members, which include advances. These advances assist and enhance a member’s financing of:
(1) housing, including single-family and multi-family housing serving consumers at all income
levels and (2) community lending. Through the Affordable Housing Program (AHP), FHLBanks
provide assistance in the purchase, construction, or rehabilitation of homes designed for seniors,
the disabled, homeless families, first-time homeowners, and others with limited resources or
special needs. 1 The Office of Finance serves as the fiscal agent of the FHLBanks and was
established to facilitate the issuance and servicing of FHLBank debt, known as consolidated
obligations, and to prepare the quarterly and annual combined financial reports of the
FHLBanks.

FHFA’s Division of Federal Home Loan Bank Regulation

FHFA has delegated to DBR the duty to supervise the FHLBanks and the Office of Finance.
DBR has adopted a supervision program that it maintains is risk-based and consists of both on-
site annual examinations and off-site monitoring of the FHLBanks and the Office of Finance.



1
  The FHLBanks’ AHPs are governed by section 10(j) of the Federal Home Loan Bank Act, as implemented
by the FHFA’s AHP regulation, 12 CFR Part 1291. On an annual basis, each of the 11 FHLBanks is required
to contribute at least 10 percent of its previous year’s net earnings to the AHP, subject to a minimum annual
combined contribution by the 11 FHLBanks of $100 million, in total.



                              Audit Report • AUD-2018-010 • August 17, 2018                                     6
Reporting to the Deputy Director of DBR (Deputy Director), DBR’s Examinations Group
conducts annual safety and soundness examinations of each FHLBank and the Office of Finance
as well as community investment examinations of each FHLBank. DBR issues an annual report
of examination (ROE) for each FHLBank and the Office of Finance. The ROEs communicate
examination conclusions, findings (if any), and composite and component CAMELSO ratings
for the entity. 2 The ROEs also communicate the results of examination work performed by
examiners from FHFA’s Office of Minority and Women Inclusion (OMWI); however, the
OMWI examination function is not part of DBR.
FHFA’s Examination Manual provides guidance to DBR teams performing examinations within
the FHLBank System. Specifically, Part I of the Examination Manual provides a description of
the examination program, sets forth the processes examiners are to follow when conducting
examination activities at a regulated entity, and describes the work products examiners are to
produce during those examinations. Part II of the Examination Manual includes a general
description of individual supplemental examination modules. The modules provide examination
instructions and work programs organized by risk category and line of business. The
Examination Manual is supplemented by FHFA Advisory Bulletins, 3 Supervision Directives, 4
and Examiner Guidance Bulletins. 5 DBR also issues Operating Procedures Bulletins (OPBs) that
provide specific expectations of examiners who conduct examinations within the FHLBank
System.

DBR Quality Control

In March 2013, FHFA issued Supervision Directive (SD) 2013-01, Quality Control Program for
Examinations Conducted by the Division of Bank Regulation and the Division of Enterprise
Regulation, directing the Division of Enterprise Regulation (DER) and DBR to “assess
examination findings, conclusions, ratings, supporting workpapers, and related documents for
quality control purposes.” According to the directive, the assessments should “identify
significant deviations from FHFA examination standards and supervision policy and afford the
examiner-in-charge (EIC) an opportunity to correct any deviations before final findings,
conclusions, and ratings are communicated to the regulated entity or Office of Finance.”
Additionally, the SD prescribed that participants in a quality control (QC) review must not have

2
  CAMELSO is a risk-focused rating system under which each FHLBank and the Office of Finance is assigned
a composite rating based on an evaluation of various aspects of its operations. The components evaluated are
Capital, Asset Quality, Management, Earnings, Liquidity, Sensitivity to Market Risk, and Operational Risk.
Due to the nature of its activities, the Office of Finance is only rated on the Management and Operational Risk
components.
3
  Advisory Bulletins communicate guidance to FHFA supervision staff and the regulated entities on specific
supervisory matters.
4
    Supervision Directives establish guidance for the conduct of supervisory functions at FHFA.
5
 Examiner Guidance Bulletins establish guidance that provides general procedures to examiners to ensure the
consistent application of FHFA examination program requirements by the examination staff.




                                Audit Report • AUD-2018-010 • August 17, 2018                                     7
participated in the examination activity under review. DBR issued two OPBs 6 to implement
SD 2013-01 7 and establish two QC processes – one for safety and soundness examinations and
one for community investment examinations – to validate that: (1) examination work products
are consistent with FHFA examination standards and supervision policy; (2) examination
procedures are consistent with the examination scope; (3) workpapers evidence the work
performed; and (4) workpapers support examination findings, conclusions, and ratings.
According to both OPBs, DBR’s QC process consists of two components: (1) QC reviews
performed by the examination team that performed the work (not independent of the work being
reviewed) and (2) QC reviews of workpapers 8 performed by examination specialists whose
primary duties are to perform such reviews (independent of the work being reviewed).
For the independent QC reviews, both OPBs state that the QC reviews should be completed
before DBR transmits the final ROE to an FHLBank.
                                                      *****
Our objectives for this audit were: (1) to determine whether DBR guidance for independent QC
activities followed FHFA’s standard and (2) to assess whether DBR’s independent QC review
activities for safety and soundness and for community investment examinations during the 2017
examination cycle met FHFA’s standard. We did not assess those pieces of the QC process that
were either not an independent QC activity, or an examination function outside of DBR (i.e.,
OMWI).




6
  2014-DBR-OPB-003, Safety and Soundness Examination Quality Control Program (Dec. 24, 2014) provides
guidance for QC reviews of safety and soundness examinations; 2014-DBR-OPB-004, Community Investment
Examination Quality Control Program (Dec. 24, 2014) provides guidance for QC reviews of community
investment examination work performed by Affordable Housing Program examiners.
7
 During our audit period, FHFA rescinded and replaced SD 2013-01 with SD 2017-01, Quality Control
Program (Apr. 28, 2017). (During our audit period, DBR did not revise either of its QC OPBs in response to
FHFA’s issuance of SD 2017-01.)
As discussed in our August 2017 evaluation report on DER’s QC review program, FHFA SD 2017-01
eliminates two requirements found in SD 2013-01: pursuant to SD 2017-01, neither ROEs nor CAMELSO
ratings are subject to a QC review. See OIG, The Gap in FHFA’s Quality Control Review Program Increases
the Risk of Inaccurate Conclusions in its Reports of Examination of Fannie Mae and Freddie Mac (Aug. 17,
2017) (EVL-2017-006) (online at www.fhfaoig.gov/reports/auditsandevaluations).
8
  The independent QC review of an examination involves two steps: a “general” workpaper review and a
“specific” workpaper review. The general workpaper review assesses the planning, summary results, and
reporting of the overall examination by reviewing documents such as the supervisory strategy, examination
scope memorandum, scope matrix, findings memorandums, etc. The specific workpaper review assesses
supporting documentation for specific examination activities, i.e., those typically associated with an individual
examination work program.



                              Audit Report • AUD-2018-010 • August 17, 2018                                         8
FACTS AND ANALYSIS ...............................................................

DBR Guidance for Safety and Soundness QC Reviews Were Consistent with FHFA’s
Standard and Implemented in Practice

We found that 2014-DBR-OPB-003, which provides guidance for executing QC reviews of
safety and soundness examinations, is consistent with SD 2013-01 with regard to the scope,
timing, and documentation of QC reviews, as well as the competence and independence of
individuals performing these reviews.
We also found that independent QC reviews were performed and documented in accordance with
the guidance set forth in 2014-DBR-OPB-003 for each of the 12 annual safety and soundness
examinations of the FHLBanks and the Office of Finance performed during the 2017
examination cycle. Our review of the workpapers documenting QC reviews of safety and
soundness examinations found the following.

   •   General workpaper reviews were performed for all 12 safety and soundness
       examinations conducted during 2017.

   •   Specific workpaper reviews were performed on at least two work programs from each
       examination and met the guidance for work program selection in
       2014-DBR-OPB-003. In total, specific reviews were performed on 25 (10 percent) of
       the 250 individual work programs completed by DBR safety and soundness examiners
       during the 2017 examination cycle.

   •   Examination specialists performing the QC reviews had not participated in the
       examination they reviewed and met competence requirements.

   •   QC reviews were completed, documented in the examination workpapers, and the
       findings identified were communicated to the examination team prior to the issuance
       of the ROE. We verified corrective action for a sample of 6 of 15 findings identified
       during the QC reviews that potentially impacted the ROE. In each case, the finding
       was addressed by the examination team before the ROE issued.

To test the examination specialists’ adherence to DBR guidance for QC reviews, we selected two
general workpaper reviews and two specific workpaper reviews, and validated a sample of QC
procedures performed by DBR examination specialists. For example, we reviewed certain
examination workpapers to determine whether the QC results were supported as required by
DBR guidance for QC reviews. We identified no exceptions to DBR guidance for QC reviews.




                        Audit Report • AUD-2018-010 • August 17, 2018                          9
DBR Guidance and Practice for QC Reviews of Community Investment Examinations
Were Not Consistent with the FHFA Standard Requiring Participant Independence
from the Examination Work Under Review

SD 2013-01 and its successor, SD 2017-01, require that personnel performing a QC review
“must not have participated in the examination activity under review.” (emphasis added) Both
DBR and DER must follow SD 2017-01. However, DBR’s OPB governing QC reviews of
community investment examinations, 2014-DBR-OPB-004, is at odds with SD 2013-01 and
SD 2017-01 because both documents direct that an individual cannot independently review his or
her own work. According to 2014-DBR-OPB-004, DBR considers the examination specialist
conducting independent QC reviews for community investment examinations to be independent
because “he or she customarily does not participate in DBR examination fieldwork.” (emphasis
added) Accordingly, this OPB creates the risk that an examiner who participates in the
community investment examination also conducts the QC review, which would run afoul of
SD 2017-01.
We assessed 11 QC reviews of community investment examinations conducted during the 2017
examination cycle against the independence requirement in SD 2013-01 and SD 2017-01 and
found that all failed to meet it. Each of these 11 QC reviews were conducted by an examination
specialist who also participated in the fieldwork underlying the examination.
We asked the Associate Director, Office of Affordable Housing Programs, to explain the conflict
between the independence requirement in SD 2013-01 and SD 2017-01 and the lack of
independence of the AHP examination specialist. She explained that DBR never intended the
role of the AHP examination specialist to be entirely independent, which it flagged by using the
language “customarily does not participate” in 2014-DBR-OPB-004.
We raised the same question with the current Deputy Director. 9 He explained that DBR
leadership determined that the QC reviews of community investment examinations did not
require a full-time dedicated examination specialist and assigned the same AHP examination
specialist to perform the underlying community investment examinations: he reviewed his own
work, in violation of the prohibitions in SD 2013-01 and SD 2017-01.

The Deputy Director acknowledged to us that the AHP examination specialist lacked
independence for purpose of the QC review. He further reported that DBR’s organizational
structure—in which all examination specialists report to Associate Directors, who are
responsible for the examination work—was not ideal, and he sought to expand the QC
function to other activities within DBR. He advised us that, as of January 2018, a separate QC
branch within DBR was created to perform QC reviews of both the safety and soundness
examinations and the community investments examinations. This new QC branch is headed
by a QC manager who reports directly to the Deputy Director. Additionally, the QC manager

9
 The current Deputy Director’s appointment to this position was effective August 18, 2017. The Deputy
Director had previously served as an Associate Director within DBR.



                             Audit Report • AUD-2018-010 • August 17, 2018                              10
told us that DBR plans to issue new OPBs for the QC function later this year, after DBR has
gained experience under the revised QC process. (Implementation of this organizational
restructure occurred outside our audit period.)


FINDING ...................................................................................

Quality Control Reviews of Community Investment Examinations Did Not Meet FHFA’s
Standard for Independence

QC reviews provide greater objectivity when performed by reviewers who do not have
responsibility for the activities being evaluated. The AHP examination specialist who performed
QC reviews for community investment examinations was not independent of the examination
process as required by FHFA’s SD 2013-01 and its successor, SD 2017-01. Specifically, we
found that DBR’s guidance, 2014-DBR-OPB-004, for QC reviews of community investment
examination activities did not meet FHFA’s standard because it did not require examination
specialists performing the QC reviews to be independent, and all 11 QC reviews of community
investment examinations conducted during the 2017 examination cycle did not meet FHFA’s
standard because they were conducted by an examination specialist who also participated in the
underlying fieldwork.
The Deputy Director stated that a separate QC branch was established within DBR after our
audit period that would, among other things, address the lack of independence with QC reviews
of community investment examinations. The QC manager also stated that new DBR OPBs for
the QC function are planned for later this year, after experience is gained with the revised QC
process.


CONCLUSIONS ..........................................................................

We found that DBR guidance for safety and soundness QC reviews was consistent with
FHFA’s standard and that safety and soundness QC reviews of examination work performed
during the 2017 examination cycle were conducted in compliance with that guidance.
However, we also found that DBR guidance for community investment QC reviews was not
consistent with FHFA’s standard regarding QC reviewer independence and, in practice, the
AHP examination specialist who performed QC reviews for community investment
examinations during the 2017 examination cycle was not independent of the examination
process as required by FHFA’s standard.




                         Audit Report • AUD-2018-010 • August 17, 2018                        11
RECOMMENDATIONS ...............................................................

We recommend that FHFA:
   1. Ensure that examination specialists reviewing community investment examinations under
      DBR’s revised independent QC process did not participate in the examination activity
      under review.

   2. Ensure the planned OPBs for independent QC reviews of DBR examinations are issued
      and conform to SD 2017-01, to include the requirement that personnel performing the QC
      review must not have participated in the examination activity under review.


FHFA COMMENTS AND OIG RESPONSE .....................................

We provided FHFA an opportunity to respond to a draft of this audit report. In its
management response, which is included in the Appendix to this report, FHFA agreed with
both recommendations. FHFA stated that in January 2018, DBR reorganized its quality
control group as an independent function within DBR reporting directly to the Deputy
Director. FHFA also stated that, by December 31, 2018, it will revise its QC procedures to
articulate expectations of the independence of QC reviewers and consistency with
SD-2017-01. In addition, FHFA stated that the new structure, combined with planned
procedural changes, will ensure that examination specialists will not perform examination
work that is subsequently subject to their QC review. We consider FHFA’s planned corrective
actions responsive to our recommendations.


OBJECTIVE, SCOPE, AND METHODOLOGY .................................

We conducted this audit (1) to determine whether DBR guidance for independent QC activities
followed FHFA’s standard and (2) to assess whether DBR’s independent QC review activities
for safety and soundness and for community investment examinations during the 2017
examination cycle met FHFA’s standard. We did not assess those pieces of the QC process that
were either not an independent QC activity, or an examination function outside of DBR (i.e.,
OMWI).
To accomplish our objective, we performed the following.

   •   Reviewed the FHFA Examination Manual (December 2013) and the following QC
       program guidance.



                        Audit Report • AUD-2018-010 • August 17, 2018                         12
    o FHFA SD 2013-01, Quality Control Program For Examinations Conducted By
      The Division of Bank Regulation And The Division of Enterprise Regulation
      (March 25, 2013)

    o FHFA SD 2017-01, Quality Control Program (April 28, 2017), which rescinded
      and replaced SD 2013-01

    o 2014-DBR-OPB-003, Safety and Soundness Examination Quality Control
      Program (December 24, 2014)

    o 2014-DBR-OPB-004, Community Investment Examination Quality Control
      Program (December 24, 2014)

•   Compared DBR’s QC OPBs to FHFA’s standard, FHFA SD 2013-01 and FHFA SD
    2017-01, to assess whether the OPBs were consistent with FHFA’s standard.

•   Interviewed DBR management and examination specialists to gain an understanding
    of the QC process, identify significant deviations between actual practice and written
    procedures, and identify the causes of those deviations.

•   Assessed the coverage of independent QC reviews for the period under review by
    comparing the QC reviews performed to the population of work programs executed
    during each examination of an FHLBank and the Office of Finance during the 2017
    examination cycle.

•   Reviewed documentation for each general and specific QC review performed during
    2017 to determine whether they were performed, documented, and communicated in
    accordance with DBR’s QC OPBs.

•   Selected a sample of two general and two specific QC reviews from the population of
    safety and soundness QC reviews performed during the 2017 examination cycle. The
    two general reviews and one of the specific reviews were randomly selected. The
    other specific review was selected based on an elevated number of findings identified
    by DBR in their QC review. We also randomly selected one community investment
    QC review. We used examination workpapers, QC review workpapers, and the listed
    examination guidance below to validate a sample of QC procedures performed by
    DBR examination specialists for each selected QC review.

    o 2012-DBR-OPB-03, Work Program Minimum Frequency (December 19, 2012;
      updated February 7, 2014), which establishes minimum frequency expectations for
      the work programs DBR supervision staff use in an examination’s onsite scope.




                     Audit Report • AUD-2018-010 • August 17, 2018                           13
       o 2016-DBR-OPB-01, Federal Home Loan Bank Examination Workpaper
         Standards (July 29, 2016), which establishes expectations for the standards and
         quality of examination support documentation, or workpapers.

       o Advisory Bulletin 2017-01, Classifications for Adverse Examination Findings
         (March 13, 2017), which establishes classifications of adverse examination
         findings at Fannie Mae, Freddie Mac, the FHLBanks, and the Office of Finance.

       o 2017-DBR-OPB-01, Federal Home Loan Bank Examination Adverse Findings
         Processes (April 19, 2017), which communicates various processes related to
         adverse examination findings at examinations of the FHLBanks and Office of
         Finance. It complements Advisory Bulletin 2017-01.

       o FHFA Examination Practices Bulletin EPB 2014-01, Sampling Practices in
         Examinations (February 2014), which provides examiners with guidance on
         sampling practices to aid them in the performance of mandatory testing in
         accordance with FHFA examination work programs.

We conducted this performance audit from March 2018 through August 2018 in accordance with
generally accepted government auditing standards. Those standards require that we plan and
perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for the
findings and conclusions based on our audit objectives. We believe that the evidence obtained
provides a reasonable basis for our findings and conclusions based on our audit objectives.




                         Audit Report • AUD-2018-010 • August 17, 2018                         14
APPENDIX: FHFA MANAGEMENT RESPONSE .............................




                Audit Report • AUD-2018-010 • August 17, 2018   15
Audit Report • AUD-2018-010 • August 17, 2018   16
ADDITIONAL INFORMATION AND COPIES .................................


For additional copies of this report:

   •   Call: 202-730-0880

   •   Fax: 202-318-0239

   •   Visit: www.fhfaoig.gov



To report potential fraud, waste, abuse, mismanagement, or any other kind of criminal or
noncriminal misconduct relative to FHFA’s programs or operations:

   •   Call: 1-800-793-7724

   •   Fax: 202-318-0358

   •   Visit: www.fhfaoig.gov/ReportFraud

   •   Write:

                FHFA Office of Inspector General
                Attn: Office of Investigations – Hotline
                400 Seventh Street SW
                Washington, DC 20219




                          Audit Report • AUD-2018-010 • August 17, 2018                    17