CIVIL DIVISIO?4 FE13 3 1971 Dear Mr. Smith: The General Accounting Office has made a survey of selected loan management practices and certain aspects of the management information system of the Farmers Home Administration. Our survey work, performed at FHA's national headquarters office and at the State office and one county office in Virginia, was directed toward determining ways in which the efficj.ency of operations at the county office level.could be improved so as to increase the time available to county office personnel for the counseling and supervision of borrowers. Our survey indicated that --certain loan management activities could be per- formed more efficiently and effectively at a centralized location thereby relieving county office personnel of such tasks as collecting loan repayments, posting borrower accounts, and monitoring insurance and tax payments on secured real estate, --the control over report requirements and methods of reporting at the State and county office level needed improvement. For example, numerous reports being prepared manually by county and State office personnel consisted of (1) data already provided as inputs to the computer system at the FHA Finance Office in St. Louis or (2) information extracted from computer-prepared reports and pre- sented in a different format. We brought oullpreliminary observations concerning the above matters to the attention of members of your staff and were made aware of certgin actions initiated or taken by FHA to improve loan management practices and the management infor- mation system. These actions included (1) the implementation of a system for having rural housing borrowers remit loan repayments directly to the F& Finance Office, (2) the initia- tion of a study to ascertain the feasibility of contracting with commercial institutions for the servicing of mortgage loan accounts of rural housing borrowers, (3) the initiation of a study to identify current requirements of FKA's management information system and the changes needed to make that system more responsive to management's needs, and (4) the creation of a reports task force to simplify and streamline the reporting function in FHA. In view of the positive actions now being taken by FHA to improve its loan management practices and management informa- tion system, we have discontinued our survey work until such time as FHA has had an adequate opportunity to implement such changes as it deems necessary. We wish to acknowledge the cooperation extended to our representatives during this survey. Copies of this report are being furnished to the Inspector General, Department of Agriculture. Sincerely yours, Bernard Sacks Assistant Director Mr. James V. Smith, Administrator Farmers Home Administration Department of Agriculture -2- ‘” ‘, -._.. ,, (J,~$$)&T f _. s UNITE&TATES GENERALACCCWNTU~G OFFICE III11 llllllllllllllllllllllllll llllllllllllll LM089335 Ill1 WASHINGTON, D.C. 20548 CIVIL DlVISlON c FE5 2 5 1971 Dear Mr. Smith: . The General Accounting Office has reviewed the practices followed by the Farmers Home Administrat.ion (FHA) in establishing and accounting for allowances for losses on uncollectible loans for FHA's various loan programs. In a report issued to the Congress on improvements needed in FHA's financial statements of the Emergency Credit Revolving Fund (ECRF), B-114873, December 30, 1970, we commented that we were unable to evalu- ate the reasonableness of the allowances for losses on loans receivable, interest receivable, and judgments receivable as shown in the ECRF financial statements. We pointed out that FHA's accounting system did not provide adequate information on which to base an evaluation of the collectibility of outstanding loans. During our audit of FI+Ass financial statements of the 'ECRF, the FHA Assistant Administrator for Management requested the program directors at the headquarters office to initiate, on a semiannual basis, a review of the percentage rates used to establish allowances for losses for FHA's various loan programs. Although these semiannual reviews have resulted in some changes in percentage rates, the changes were made without the benefit of any input from FHA field office personnel concerning the col- lectibility of outstanding loan receivables. 5 our opinion, more real- istic percentage rates for establishing allowances for losses could be developed if FHA county supervisors participated in periodic evaluations of the collectibility of outstanding loans and the data collected from such evaluations were used as a basis for establishing the overall per- centage rates for the various loan programs. ,,,,,1 To demonstrate the extent to which county supervisors could con- tribute to the process of developing more realistic percentage rates, we obtained certain information 'from the files in the Finance Office in St. Louis on 100 farm operating loans. The'loans were selected on a random sample basis. We mailed questionnaires to the F&'J county super- 4 visors responsible for servicing the 100 loans requesting their estimates of the loans' collection potential. We also requested that the.,county a 50TH ANNIVEliSARY 1921- 1971 * _. “__,,“,, supervisors provide us data on the borrowers' delinquency status, esti- mated income and expenses, and net worth and on the property serving as security for the loans. The 100 loans had balances outstanding totaling $400,680 at September 15, 1970, as compared to FHAls total farm operating loans outstanding of $703.6 million at that date. Our analysis of the estgmates made by the county supervisors showed that there was an estimated potential for loss of $32,363 on nine loans. Seven of these nine loans were classified as collection-only loans for' which all security property had been liquidated. The county supervisors regarded the remaining 91 loans as ftilly collectible based on present circumstances for the following reasons: Number ‘I Reason considered fully collectible' of loans .I .I 1. Borrower Is income sufficient to repay loan 17 2, Loan ful ly secured by borrower assets 21 ' II 3. Borrower's income sufficient and loans fully secured by borrower assets 36 4. Loans were paid in full between sample date and response from _ county supervisor 10 5. Miscellaneous reasons _7 Total loans 91 Consequently, on the basis of the county supervisors' estimates, $32,363 or 8.1 percent, of the outstanding loans of $400,680 included in our sample may be un~collectible. At September 33, 1970, FHA had established an allowance for losses of $47.4 million on farm operating loans, or 6.4 percent, of the unpaid 6 principal balance for farm operating loans of $743 million. Although the 8.1 percent indicated by our limited random sample may not be representa- tive of the entire program, a differential of even 1 percent in the per- centage rate used to establish the allowance for losses for farm operating loans could change the net income reported on the financial statement for the program Sy over $7 million. -2- We believe that bringing the knowledge of the county office person- nel to bear in arriving at percentage rates to be used in establishing allowances for losses on loans would be an important supplement to the judgments presently being made by FHA officials at the Finance Office and the headquarters office in Washington. RECOMMENDATION Until such time as an adequate financial management system is _.. designed to generate necessary data to use in arriving at estimates of losses, we recommend that FHA establish a periodic review process which will utilize the experience and knowledge of the county office person- nel in determining the estimated collectibility of loans. This review process could be accomplished in conjunction with the county office's annual review of delinquent and problem loans and collection-only loans, The data accumulated by the field offices could be forwarded to the Finance Office to be analyzed and tabulated for use as appropriate in adjusting the percentage rates used in establishing the allowances for losses for FHA's various loan programs. While we plan to do no further audit work relating to FHAls allow- ances for losses, we would appreciate receiving your comments on our il recommendation. 1 We wish.to acknowledge the cooperation extended our representatives during our review. A copy of this letter is being sent to the Office of the Inspector General., Department of Agriculture. * .i Sincerely yours, Bernard Sacks Assistant Director Mr. James V. Smith, Administrator Y Farmers Home Administration Department of Agriculture -3-
Improvements Needed in Certain Loan Management Practices and Certain Aspects of the Management Information System of Farmers Home Administration
Published by the Government Accountability Office on 1971-02-09.
Below is a raw (and likely hideous) rendition of the original report. (PDF)