United States Government Accountability Office GAO Report to Congressional Committees October 2012 GENERAL AVIATION SAFETY Additional FAA Efforts Could Help Identify and Mitigate Safety Risks GAO-13-36 October 2012 GENERAL AVIATION SAFETY Additional FAA Efforts Could Help Identify and Mitigate Safety Risks Highlights of GAO-13-36, a report to congressional committees Why GAO Did This Study What GAO Found Although the U.S. aviation system is The number of nonfatal and fatal general aviation accidents decreased from one of the safest in the world, 1999 through 2011; more than 200 fatal accidents occurred in each of those hundreds of fatalities occur each year years. Airplanes—particularly single-engine piston airplanes—flying personal in general aviation—which includes all operations were most often involved in accidents. Most general aviation forms of aviation except commercial accidents are attributed to pilot error and involved a loss of aircraft control. Some and military. The general aviation segments of the industry experienced accidents disproportionately to their total industry is composed of a diverse fleet estimated annual flight hours. For example, among the airplane categories we of over 220,000 aircraft that conduct a reviewed, experimental amateur-built airplanes were involved in 21 percent of the wide variety of operations—from fatal accidents but accounted for only 4 percent of the estimated annual flight personal pleasure flights in small, hours. In another example, corporate operations were involved in about 1 piston aircraft to worldwide professionally piloted corporate flights percent of fatal accidents while accounting for 14 percent of estimated annual in turbine-powered aircraft. According flight hours. We can draw some conclusions about general aviation accident to 2011 National Transportation Safety characteristics, but limitations in flight activity and other data preclude a confident Board (NTSB) data, 92 percent of that assessment of general aviation safety. The Federal Aviation Administration’s year’s fatal accidents occurred in (FAA) survey of general aviation operators, on which the agency bases its annual general aviation. The majority of flight-hour estimates, continues to suffer from methodological and conceptual general aviation accidents are limitations, even with FAA’s efforts to improve it over the years. To obtain more attributed to pilot error. reliable data, FAA has discussed requiring that flight-hour data be reported, such as during annual aircraft maintenance inspections. FAA has set a goal to reduce GAO was asked to examine the (1) the fatal general aviation accident rate per 100,000 flight hours by 10 percent characteristics of and trends in general from 2009 to 2018. However, given the diversity of the industry and shortcomings aviation accidents from 1999 through 2011 and (2) recent actions taken by in the flight activity data, this goal is not sufficient for achieving reductions in FAA to improve general aviation fatality rates among the riskier segments of general aviation. Further, achieving safety. GAO analyzed NTSB accident the goal could mask continuing safety issues in segments of the community. data, reviewed government and FAA has embarked on several initiatives to meet its goal of reducing the fatal industry studies and other documents, general aviation accident rate by 2018. These include the renewal of the General and interviewed FAA and NTSB Aviation Joint Steering Committee (GAJSC) with a data-driven approach and the officials and industry stakeholders. implementation of the Flight Standards Service’s 5-year strategy. The GAJSC, a What GAO Recommends government-industry partnership, focuses on analyzing general aviation accident data to develop effective intervention strategies. The 5-year strategy involves GAO recommends, among other numerous initiatives under four focus areas: (1) risk management, (2) outreach things, that FAA require the collection and engagement, (3) training, and (4) safety promotion. The FAA Safety Team, of general aviation aircraft flight-hour which is composed of FAA staff and industry volunteers, will be responsible for data in ways that minimize the impact carrying out significant portions of the strategy. While the GAJSC’s efforts are on the general aviation community, set modeled on an approach deemed successful in contributing to a reduction in fatal safety improvement goals for individual commercial aviation accidents, the 5-year strategy has shortcomings that general aviation industry segments, and develop performance measures jeopardize its potential for success. For example, the strategy lacks performance for the significant activities underlying measures for the significant activities that comprise it. Without a strong the 5-year strategy. Department of performance management structure, FAA will not be able to determine the Transportation officials agreed to success or failure of the significant activities that underlie the 5-year strategy. consider GAO’s recommendations and provided technical comments, which GAO incorporated as appropriate. View GAO-13-36. For more information, contact Gerald L. Dillingham, Ph.D. at (202) 512-2834 or email@example.com. United States Government Accountability Office Contents Letter 1 Background 3 General Aviation Accidents Decreased, but Some Segments Had Disproportionate Shares of Accidents 8 FAA Has Key Initiatives Under Way to Improve General Aviation Safety, but One Has Several Shortcomings 24 Conclusions 33 Recommendations for Executive Action 35 Agency Comments 36 Appendix I Scope and Methodology 37 Appendix II GAO Contact and Staff Acknowledgments 39 Tables Table 1: Estimated Active Airplane Pilots and Selected Requirements and Limitations for U.S. Pilot Certificates 6 Table 2: Summary of General Aviation Accident Characteristics 8 Table 3: Percentage of Fatal Accidents and Estimated Flight Hours by Airplane Category and Operation (1999 to 2010) 14 Table 4: Aviation Industry Organizations Interviewed for This Study 38 Figures Figure 1: Types of General Aviation Aircraft 3 Figure 2: General Aviation Accidents (1999 to 2011) 9 Figure 3: Type of Operation Flown by Airplanes in General Aviation Accidents (1999 to 2011) 10 Figure 4: Fatal General Aviation Accident Rates per 100,000 Flight Hours (2000 to 2010) 23 Page i GAO-13-36 General Aviation Safety ABBREVIATIONS ABS American Bonanza Society AOPA Aircraft Owners and Pilots Association CAST Commercial Aviation Safety Team CGAR Center for General Aviation Research DOT Department of Transportation EAA Experimental Aircraft Association E-AB Experimental amateur built aircraft FAA Federal Aviation Administration FAASTeam FAA Safety Team GAJSC General Aviation Joint Steering Committee GAMA General Aviation Manufacturers Association IG inspector general NASA National Aeronautics and Space Administration NBAA National Business Aviation Association NextGen Next Generation Air Transportation System NTSB National Transportation Safety Board SAFE Society of Aviation and Flight Educators SAT safety analysis team SMS safety management system VFR visual flight rules This is a work of the U.S. government and is not subject to copyright protection in the United States. The published product may be reproduced and distributed in its entirety without further permission from GAO. However, because this work may contain copyrighted images or other material, permission from the copyright holder may be necessary if you wish to reproduce this material separately. Page ii GAO-13-36 General Aviation Safety United States Government Accountability Office Washington, DC 20548 October 4, 2012 The Honorable John D. Rockefeller IV Chairman The Honorable Kay Bailey Hutchison Ranking Member Committee on Commerce, Science, and Transportation United States Senate The Honorable John L. Mica Chairman The Honorable Nick J. Rahall, II Ranking Member Committee on Transportation and Infrastructure House of Representatives The Honorable Thomas E. Petri Chairman The Honorable Jerry F. Costello Ranking Member Subcommittee on Aviation Committee on Transportation and Infrastructure House of Representatives The U.S. aviation system is one of the safest in the world and a significant contributor to the nation’s economy. However, hundreds of fatalities occur each year in the sector known as general aviation, which includes all forms of aviation except commercial and military. According to National Transportation Safety Board (NTSB) data, 92 percent of all fatal aviation accidents 1 in 2011 occurred in general aviation. Each fatal general aviation accident typically involves a small number of casualties because of the smaller aircraft that are usually flown in general aviation. Nevertheless, these accidents can profoundly affect communities—as 1 An aviation accident, as defined by 49 C.F.R. § 830.2, occurs when in the course of the operation of an aircraft—between the time anyone boards with the intention of flight and until the last person disembarks—any person suffers death or serious injury or the aircraft receives substantial damage. With certain exceptions, substantial damage means damage or failure that adversely affects the structural strength, performance, or flight characteristics of the aircraft, and that would normally require major repair or replacement of the affected component. Page 1 GAO-13-36 General Aviation Safety with the November 23, 2011, crash near Apache Junction, Arizona, that killed six people, including a father and his three children who were going to the father’s home for Thanksgiving—and the nation—as with the August 9, 2010, crash near Aleknagik, Alaska, in which former Senator Ted Stevens and four others perished and several others were seriously injured. According to National Transportation Safety Board (NTSB) data, the majority of general aviation accidents occurs because of an error on the part of the pilot and often involves causes similar to or the same as those identified in prior accidents. In June 2011, NTSB added “improve general aviation safety” to its most wanted list of 10 critical changes needed to reduce transportation accidents and save lives. You asked us to examine general aviation safety in the U.S. This report discusses the (1) characteristics of and trends in general aviation accidents 2 from 1999 through 2011 and (2) recent actions taken by the Federal Aviation Administration (FAA) to improve general aviation safety. To address our objectives, we analyzed NTSB accident data, consulted our prior work on general aviation safety trends as well as other related work, 3 reviewed other government and industry documents, and interviewed FAA and NTSB officials and industry stakeholders. We conducted this performance audit from June 2011 to October 2012 in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. See appendix I for more information about our scope and methodology. 2 We did not include incidents—defined as occurrences other than accidents associated with the operation of aircraft which could have affected operational safety—in this study because reporting of nonserious incidents is not mandatory. As such, there is not a reliably comprehensive database of incidents to analyze. 3 See GAO, General Aviation: Status of the Industry, Related Infrastructure, and Safety Issues, GAO-01-916 (Washington, D.C.: Aug. 31, 2001); Initial Pilot Training: Better Management Controls Are Needed to Improve FAA Oversight, GAO-12-117 (Washington, D.C.: Nov. 4, 2011); and Aviation Safety: FAA Is Taking Steps to Improve Data, but Challenges for Managing Safety Risks Remain, GAO-12-660T (Washington, D.C.: Apr. 25, 2012). Page 2 GAO-13-36 General Aviation Safety General aviation is characterized by a diverse fleet of aircraft flown for a Background variety of purposes. In 2010, FAA estimated that there were more than 220,000 aircraft in the active general aviation fleet, comprising more than 90 percent of the U.S. civil aircraft fleet. Included among these aircraft are airplanes, balloons, unmanned aircraft systems, gliders, and helicopters. (See fig. 1.) Airplanes comprise the vast majority—almost 80 percent—of the general aviation fleet. According to a 2009 FAA study, general aviation airplanes have an average age of 40 years. 4 In addition, most are single-engine piston, such as the Beechcraft Bonanza, Cessna 172, and Piper Archer. Figure 1: Types of General Aviation Aircraft FAA designates a small, but growing, portion of the general aviation fleet as “experimental.” These include aircraft used for racing and research as well as exhibition aircraft, such as former military aircraft known as 4 FAA, Part 23—Small Airplane Certification Process Study, July 2009. Page 3 GAO-13-36 General Aviation Safety warbirds. The largest group of experimental aircraft—and the fastest growing segment of the general aviation fleet, according to FAA—is defined by FAA as “experimental-amateur built” (E-AB). Individuals build E-AB aircraft either from kits sold by manufacturers or from their own designs. E-AB aircraft can contain previously untested systems, including engines not designed for aircraft use, and modifications of airframes, controls, and instrumentation. The E-AB fleet is diverse, ranging from open-framework designs with no cabin structure to small, pressurized airplanes able to fly long distances. The majority are simple craft used primarily for short personal flights. The expertise of the builders varies, as does the experience of the pilots and the availability of training for transitioning to the aircraft. 5 Following a successful inspection of the aircraft and documentation review, FAA issues a special airworthiness certificate in the experimental category to the aircraft’s builder and assigns operating limitations in two phases specifying how and where the aircraft can be flown. 6 Phase I is the required flight test period, in which the builder determines the aircraft’s airspeed and altitude capabilities and develops a flight manual. Phase II refers to normal operations after the flight testing is completed. General aviation aircraft can be used for a wide variety of operations, although about 78 percent of general aviation operations fall under one of four types: • personal (e.g., a pilot taking his family on a sightseeing trip); • business (e.g., a pilot flying herself to a meeting); • corporate (e.g., a professionally-piloted aircraft transporting corporate employees around the globe); and • instructional (e.g., a student flying with a certified flight instructor). 5 In order to qualify for an experimental certificate for an amateur-built aircraft, the builder must fabricate and assemble a major portion—or 51 percent—of it. The builder can hire others to complete the remainder of the tasks. 6 In addition to those granted to experimental aircraft, there are several other categories of “special” airworthiness certificates. (14 C.F.R. § 21.175(b)). Included among these are two certificate categories for light sport aircraft, which are simple, small, lightweight (less than 1,320 pounds for land-based aircraft), low-performance aircraft. The experimental light sport aircraft category includes kit-built versions and special light-sport aircraft that are re- certificated as experimental. The special light-sport aircraft category is for light sport aircraft manufactured according to an industry consensus standard rather than a type certificate. 14 C.F.R. § 1.1. Page 4 GAO-13-36 General Aviation Safety These operations are conducted from the more than 2,950 public use general aviation airports (which primarily serve general aviation aircraft) as well as from thousands of other airports (including those that support commercial air service) and landing facilities (e.g., heliports). General aviation flights operate under various federal aviation regulations. 7 For purposes of this report, our definition of general aviation includes flights operated under part 91 general operation and flight rules. Pilots, including those flying general aviation operations, earn one or more of the six basic types of pilot certification—(1) student, (2) sport, (3) recreational, (4) private, (5) commercial, and (6) airline transport. To obtain any of these certificates, individuals must typically successfully complete pilot training at any of the approximately 3,400 collegiate, flight- instructor, or vocational pilot schools 8 and pass an FAA knowledge test as well as a practical test, which consists of a flight test and an oral examination. These tests are typically administered by designated pilot examiners, who are individuals authorized to conduct various pilot- certification-related activities on behalf of FAA. Pilots may also earn additional authorizations—referred to as ratings—that define the conditions or specific aircraft in which a pilot certificate may be used. In addition, FAA, to further define conditions or specific aircraft not covered by ratings, may issue endorsements. To be considered active, a pilot must also hold a valid medical certificate. 9 FAA estimated that as of December 31, 2011, there were approximately 580,800 active pilots holding one of those six airplane pilot certificates. 10 Table 1 provides 7 Federal Aviation Regulations under which general aviation operations are flown include 14 C.F.R. part 91 (general operating and flight rules), part 125 (privately operated aircraft with seating capacity of 20 or more or maximum payload capacity of 6,000 lbs. or more), part 133 (rotorcraft external load operations), and part 137 (agricultural operations). FAA includes some part 135 operations (on-demand) as well as parts 133 and137 and public aircraft in its tracking of the general aviation fatal accident rate. 8 GAO-12-117. Our definition of flight-instructor based schools includes individual flight instructors. 9 Medical certificates are issued by FAA-designated aviation medical examiners following a physical examination of the applicant. The class of medical certificate required and the length of validity depend on the operation that pilot is flying and the age of the pilot. For pilots exercising sport pilot privileges, a valid U.S. driver’s license is required in place of a medical certificate. 10 There are separate certifications for rotorcraft (helicopter) and glider pilots. These certifications are not included in this estimate. Page 5 GAO-13-36 General Aviation Safety more information about the estimated number of active airplane pilots and selected pilot certificate requirements and limitations. Table 1: Estimated Active Airplane Pilots and Selected Requirements and Limitations for U.S. Pilot Certificates Estimated Selected requirements Selected limitations number of Allowed to carry active pilots as Minimum total property for Certificate of December Minimum prerequisite Allowed to carry compensation a type 31, 2011 age flight hours Prior certifications passengers? or hire? b Student 118,657 16 0 None No No c d Sport 4,066 17 20 Student certificate Yes No d Recreational Student or sport Yes No 227 17 30 certificate Private Student, sport, or Yes No recreational c 194,441 17 40 certificate Commercial 120,865 18 250 Private certificate Yes Yes Airline Commercial Yes Yes transport pilot certificate with an 142,511 23 1,500 instrument rating Sources: FAA and 14 C.F.R. part 61. a Pilots with rotorcraft-only certificates are excluded. b Student pilots must be at least 14 to operate a glider or balloon. c Private and sport pilots seeking certificates to fly a glider or balloon are eligible to do so at age 16. d Recreational and sport pilots may carry no more than one passenger. Various offices within FAA are responsible for ensuring general aviation safety, most notably the Flight Standards Service, Aircraft Certification Service, Office of Accident Investigation and Prevention, and Office of Runway Safety. According to FAA, the agency’s fiscal year 2011 budget submission included nearly $203 million for activities within the Aviation Safety organization related to the top priority of reducing the general aviation fatal accident rate. FAA’s responsibilities include administering aircraft and pilot certification, conducting safety oversight of pilot training and general aviation operations, and taking enforcement actions against pilots and others who violate federal aviation regulations and safety standards. FAA also collects general aviation fleet and flight activity data through an annual survey and supports the NTSB by gathering information about general aviation accidents. According to NTSB officials, FAA collects information on the vast majority of general aviation accidents. Page 6 GAO-13-36 General Aviation Safety NTSB is responsible for all aviation accident investigations—using the information gathered by FAA and its own investigators—and for determining the probable cause of accidents. NTSB uses a coding system of aircraft accident categories and associated phases of flight that are useful in describing the characteristics and circumstances of aviation accidents. For ease of interpretation and to categorize similar events, NTSB identifies one event as the “defining event” of the accident, which generally describes the type of accident that occurred—hard landing, midair collision, or fuel exhaustion, for example. In addition, NTSB identifies the causes of an accident and the contributing factors, which describe situations or circumstances central to the accident cause. Just as accidents often include a series of events, the reason those events led to an accident may reflect a combination of multiple causes and contributing factors. For this reason, a single accident report can include multiple cause and contributing factor codes. NTSB also collects descriptive information about the environmental conditions, aircraft, and people involved in aviation accidents. It captures its findings and descriptive information in its Aviation Accident Database. NTSB calculates general aviation accident and fatality rates, which it does using its own accident data and FAA’s annual estimates of general aviation flight activity. NTSB may also recommend regulatory and other changes to FAA and the aviation industry based on the results of its investigations and any studies it conducts. The U.S. general aviation industry includes a number of trade groups, “type clubs,” 11 and other organizations that actively promote the importance of safety and, in many cases, offer educational opportunities to pilots. Many of the groups also work with FAA on advisory and rulemaking committees. Prominent trade organizations include the Aircraft Owners and Pilots Association (AOPA), the Experimental Aircraft Association (EAA), the General Aviation Manufacturers Association (GAMA), and the National Business Aviation Association (NBAA). The Society of Aviation and Flight Educators (SAFE) and the National Association of Flight Instructors represent certified flight instructors and other aviation educators. The American Bonanza Society (ABS), the Cirrus Owners and Pilots Association, and the Lancair Owners and 11 Type clubs are organizations formed around a particular type of aircraft. Type clubs may host discussion forums, publish magazines, and keep libraries of technical information. Some type clubs have also developed specialized training courses and voluntary inspection programs for various systems or entire aircraft types. Page 7 GAO-13-36 General Aviation Safety Builders Organization are examples of the several general aviation type clubs. Our analysis of NTSB accident data showed that the annual number of General Aviation general aviation accidents generally decreased for 1999 through 2011. Accidents Decreased, We also identified several characteristics of accidents with respect to the types of operations and the causes of the accidents. These but Some Segments characteristics were largely consistent with observations made during our Had Disproportionate last review of general aviation safety in 2001. 12 To better understand Shares of Accidents these characteristics, where possible, we sought to measure their occurrence in numbers of accidents in relation to their overall occurrence in, for instance, total flight hours or pilot certifications as estimated by FAA. In doing so, we identified some accident characteristics that, based on our analysis, appear to occur disproportionately. However, we also identified methodological and conceptual limitations with the activity data—particularly the General Aviation and Part 135 Activity Survey that FAA uses to estimate annual flight hours and the number of active aircraft—that we discuss later in this section. See table 2 for a summary of the characteristics of general aviation accidents according to our analysis of the NTSB accident data. Table 2: Summary of General Aviation Accident Characteristics Result Analysis Fatal accidents Nonfatal accidents Percentage change in general aviation accidents -24% -29% Most common operation flown in general aviation Personal Personal accidents Most common type of airplane in general aviation Single-engine piston Single-engine piston accidents Most common defining event in general aviation Loss of control in flight Loss of engine power (total accidents or partial) Proportion of pilots in general aviation accidents who 70% 59% were a cause of the accident Percentage of pilots in general aviation accidents with 44% 43% fewer than 100 hours in the accident aircraft make and model Source: GAO analysis of NTSB data. 12 GAO-01-916. Page 8 GAO-13-36 General Aviation Safety General Aviation Accidents From 1999 through 2011, nonfatal accidents involving general aviation Decreased from 1999 to airplanes generally decreased, falling 29 percent, from 1,265 in 1999 to 2011 902 in 2011. 13 Fatal accidents generally decreased as well, falling 24 percent. Figure 2 indicates the number of fatal and nonfatal accidents for each year we reviewed. During this period of time, though the majority (approximately 56 percent) of all accidents resulted in no injuries, there were more than 200 fatal accidents each year. Figure 2: General Aviation Accidents (1999 to 2011) Note: All accidents occurred in the 50 states and involved an airplane flying under Part 91. 13 As previously mentioned, we limited our data analysis for this report to accidents involving airplanes flying under Part 91. These aircraft accounted for 88 percent of all general aviation accidents from 1999 through 2011. Page 9 GAO-13-36 General Aviation Safety Most General Aviation From 1999 through 2011, personal operations accounted for 73 percent Accidents Involved of airplanes in nonfatal general aviation accidents and 77 percent of Personal Operations and airplanes in fatal general aviation accidents. (See fig. 3.) This is not a new phenomenon. As we reported about accidents occurring in 1998, Single-Engine Piston personal operations accounted for more than 75 percent of fatal general Aircraft aviation accidents. Figure 3: Type of Operation Flown by Airplanes in General Aviation Accidents (1999 to 2011) From 1999 through 2011, airplanes flying instructional operations were the second most often involved in accidents. However, instructional operations were also the operation with the smallest proportion of fatal accidents. According to our analysis, almost 38 percent of accidents that occurred during instructional flying involved hard landings or loss of control while the aircraft was on the ground. These types of events are less likely to cause fatalities than other types of events. It is also possible that the presence of a certified flight instructor onboard to share the Page 10 GAO-13-36 General Aviation Safety management of the cockpit and other tasks may have contributed to the lower fatality rate for instructional operations. Corporate operations, in which a professional pilot flies an aircraft owned by a business or corporation, was the least common type of operation to be involved in general aviation accidents. Corporate operations accounted for less than 1 percent of fatal general aviation accidents and less than 0.5 percent of nonfatal accidents. From 2008 through 2011, there were no fatal accidents involving corporate airplanes, giving corporate operations an accident record similar to that of commercial air carriers. Again, this is not a new phenomenon. As we reported in 2001, the low number of accidents involving corporate operations is attributable to a number of factors, including the pilot’s training, experience, and participation in ongoing training to maintain and improve their skills, as well as the safety equipment that is typically installed on corporate aircraft. According to a representative of the NBAA, an organization representing companies that rely on general aviation aircraft to conduct business, most corporate operations also benefit from advanced technologies, including avionics that provide synthetic vision and terrain displays; auto-throttle, which helps maintain airspeed; and fuel gauges that are built to the standards required for commercial airliners. Further, airplanes used for corporate purposes are often powered by turbine engines and may be subject to additional safety requirements. 14 Flying for corporate purposes can also differ from other types of flying. Whereas a pilot flying for fun may perform several take-offs and landings and practice maneuvers, a corporate flight likely includes a single take off and landing, with the majority of time spent en route—one of the phases of flight when the fewest fatal accidents occur. Regarding the type of aircraft involved in general aviation accidents, single-engine piston airplanes accounted for almost 76 percent of airplanes in nonfatal general aviation accidents and 60 percent of airplanes in fatal accidents. 15 Single-engine piston airplanes are the most common type of aircraft in the general aviation fleet and, according to 14 Large and turbine-powered multiengine airplanes have additional equipment and operating requirements as described in 14 C.F.R. Pts. 91 Subpart F and 61. 15 These numbers exclude single-engine piston airplanes that are classified as E-ABs. Page 11 GAO-13-36 General Aviation Safety stakeholders, the type of aircraft most commonly flown by pilots holding private pilot certifications and flying for personal reasons. According to AOPA, mechanical failures cause relatively few accidents, indicating that the frequency with which single-engine piston airplanes are in accidents is not necessarily a reflection of the safety of the aircraft. E-ABs were the second most common airplane involved in general aviation accidents. From 1999 through 2011, E-AB aircraft accounted for 14 percent of airplanes in nonfatal general aviation accidents and approximately 21 percent in fatal accidents. According to EAA, the organization that represents experimental and amateur-built aircraft owners, E-AB airplanes were also the fastest growing type of aircraft in the general aviation fleet in recent years. In 2011, there were approximately 33,000 registered E-AB aircraft, a 10 percent increase from 3 years earlier. AOPA’s 2010 Nall Report—an annual safety report that provides perspectives on the previous year’s general aviation accidents— indicated that the physical characteristics and the manner in which these aircraft are used expose E-AB aircraft pilots to greater risk and make accidents less survivable. 16 In 2012, NTSB completed a safety study of E-AB aircraft that included the use of an EAA survey of E-AB pilots. 17 Among other findings, NTSB concluded that the flight test period—the first 50 hours of flight—is uniquely challenging for most E-AB pilots because they must learn to manage the handling characteristics of an unfamiliar aircraft while also managing the challenges of the flight test environment, including instrumentation that is not yet calibrated, controls that may need adjustments, and possible malfunctions or adverse handling characteristics. NTSB added that the E-AB safety record could be improved by providing pilots with additional training resources and, accordingly, made several recommendations to FAA and EAA regarding flight training and testing. 16 Air Safety Institute, The 2010 Joseph T. Nall Report of Accident Trends and Factors, Frederick, MD. As previously noted, most E-ABs are simple aircraft that may incorporate previously untested systems and modified airframes and instruments. They are also used primarily for short personal flights, which means more take-offs and landings. 17 NTSB, The Safety of Experimental Amateur-Built Aircraft, NTSB/SS-12/01, Washington, D.C.: May 22, 2012. Page 12 GAO-13-36 General Aviation Safety Some Industry Segments To better understand the above observations about the airplanes involved Experienced Fatal in and the types of operations flown during general aviation accidents, we Accidents compared the proportions of fatal accidents by airplane category and operation type to their shares of FAA estimated flight hours for 1999 Disproportionately to through 2010. 18 For this analysis, we considered 5 airplane categories: Their Estimated Annual (1) non-E-AB, single-engine piston; (2) non-E-AB, multi-engine piston; (3) Flight Hours non-E-AB, turbine engine; (4) E-ABs, 19 regardless of engine type; and (5) others. As designated, there is no overlap in this categorization. If there were no relationship between accidents and airplane category, then we would expect each airplane category to be involved in accidents in proportion to its share of overall flight activity; for example, we would expect an airplane category that comprised 50 percent of general aviation flight hours to also comprise 50 percent of accidents. We found this to be the case with the single-engine piston airplane. Though the single-engine piston airplane is most often involved in fatal general aviation accidents, its share of fatal accidents (60 percent) was slightly less than its share of general aviation flight hours (65 percent). By comparison, E-ABs comprised 21 percent of fatal accidents, but only 4 percent of estimated flight hours. With regard to type of operation, we found that 77 percent of fatal accidents occurred during personal operations, but only 40 percent of the estimated flight hours involved personal operations. (See table 3.) 18 2010 is the most recent year for which estimated flight hours are available. 19 We understand that E-ABs are not, strictly speaking, an airplane type but that they represent a type of airworthiness certificate. Page 13 GAO-13-36 General Aviation Safety Table 3: Percentage of Fatal Accidents and Estimated Flight Hours by Airplane Category and Operation (1999 to 2010) Percentage of fatal Percentage of flight accidents hours Airplane category Single-engine piston 60 65 Multi-engine piston 12 10 Turbine 6 19 E-AB 21 4 Other 0 2 Operation Personal 77 40 Instructional 7 18 Business 5 14 Corporate 1 14 Other 10 13 Source: GAO analysis of NTSB and FAA data. Note: For the purpose of this analysis, we used 5 categories of airplanes: (1) non-E-AB, single-engine piston; (2) non-E-AB, multi-engine piston; (3) non-E-AB, turbine engine; (4) E-ABs regardless of engine type; and (5) others. Given this designation, there is no overlap among the categories. 2010 is the most recent year for which estimated flight hours are available. Percentages may not total 100 percent due to rounding. Loss of Control Was the Loss of control in flight—the unintended departure of an aircraft from Most Common Type of controlled flight, airspeed, or altitude—was the most common defining Fatal General Aviation event in fatal general aviation accidents. Loss of control can occur because of aircraft malfunction, human performance, and other causes. Accident During the period we examined, 1,036 fatal accidents (31 percent) were categorized as loss of control in flight. This was the most common event in a fatal accident for 3 of the 4 types of general aviation operations— personal, instructional, and business operations—and for all types of airplanes. FAA and the industry recently completed a review of a subgroup of fatal loss of control accidents and will be developing detailed implementation plans for the intervention strategies. Page 14 GAO-13-36 General Aviation Safety Pilot Error Was a Cause of According to our analysis of NTSB data, the pilot was a cause in more Most Accidents, but than 60 percent of the general aviation accidents from 2008 through Targeting Mitigations Is 2010. 20 The pilot’s actions, decision making, or cockpit management was a cause for 70 percent of the airplanes in fatal accidents and 59 percent Difficult because of a Lack in nonfatal accidents. NTSB and other experts view aviation accidents as of Pilot Data a sequence of events with multiple causes and contributing factors. Of the 2,801 general aviation accidents that occurred from 2008 through 2010 for which a causal determination was made, 71 percent were determined to have multiple causes. In approximately 34 percent of fatal accidents involving airplanes, the cause was a combination of the pilot’s actions and the failure to properly attain or maintain a performance parameter—e.g., airspeed and altitude. Many of the pilots involved in general aviation accidents had low levels of experience in the accident airplane make and model, which some stakeholders and experts with whom we spoke believed can contribute to pilot error. In its review of general aviation accidents from 2005, NTSB found that 40 percent involved pilots with 100 hours or less in the accident airplane make and model. In its review of general aviation accidents from 2007 through 2009, NTSB also found that, for pilots in accidents who were flying personal operations, a relatively small portion of their total hours flown had been in the type of airplane involved in the accident. Our analysis found that, in the accidents where flight hours were available, many pilots had a low number of hours flying in the accident airplane make and model. 21 Approximately 43 percent of pilots in nonfatal accidents had fewer than 100 hours as the pilot in that make and model of airplane; for fatal accidents that figure was approximately 44 percent of pilots. However, without comparable information on flying hours or habits—such as how many different types of airplanes the pilot has flown—of pilots who are not in accidents, we cannot draw conclusions about the effect of pilot flight hours on accidents. For example, if about 40 20 In 2007, NTSB undertook an effort to align its categories of accident causes with internationally recognized standards. As such, in 2008 NTSB created a new organizational structure for this information within its database. According to an expert at NTSB, it would be inappropriate to try to apply the new cause coding to accidents investigated before the changes were made. As a result, our analysis of the accident causes only includes those that are classified under the new structure. 21 In some instances, there was more than one pilot associated with an airplane. Since we were unable to determine from the data which pilot was in control of the aircraft at the time of the incident, we included data on all pilots involved in the accident in this and subsequent analyses regarding pilot characteristics or experience. Page 15 GAO-13-36 General Aviation Safety percent of all pilots had fewer than 100 hours in any given airplane make and model, then we could expect the results of the above analysis even if pilot flight hours in the airplane make and model had no relation to accidents. We discuss the implications of the lack of this and other data later in this section. To further explore the relationship between pilot flight hours and accidents, we looked at the portion of pilots with fewer than 100 hours in the accident airplane make and model where the pilot was determined to be a cause of the accident and compared it to the portion of pilots with more than 100 hours in the accident airplane make and model. We then did the same using pilot certification levels. Our analysis of accidents from 2008 through 2010 found that private pilots with fewer than 100 hours of experience in the accident airplane make and model were a cause of fatal and nonfatal general aviation accidents at similar rates as pilots with more than 100 hours of experience and with higher pilot certifications. For fatal accidents, 73 percent of pilots with fewer than 100 hours of experience in the accident airplane make and model were a cause as compared to 76 percent of pilots with more than 100 hours of experience. In nonfatal accidents, those portions were 63 and 64 percent, respectively. With regard to pilot certification levels, we found that in nonfatal accidents, private pilots were a cause more often (68 percent) than other types of pilots (percentages ranging from 52 to 58 percent); but in fatal accidents, similar proportions of private and commercial pilots were found to be a cause (75 percent and 80 percent, respectively). 22 Although some experts may believe that lack of experience can contribute to pilot error and accidents, the above suggests that this might not necessarily be the case. However, we do not have enough information to draw any real conclusions because FAA lacks certain key information about pilots that could help identify the root causes of accidents and, thus, risk mitigation opportunities. First, FAA’s estimate of the number of active pilots is an imperfect measure because, according to FAA’s definition, an active pilot is a certificated pilot who holds a valid medical certificate. However, depending on the type of operation the pilot is flying and the pilot’s certification level, age, and health condition, the medical certificate is valid for between 6 and 60 months. The designation as 22 Forty-three percent of pilots with airline transport pilot certificates that were involved in fatal accidents were determined to be a cause of the accident. Page 16 GAO-13-36 General Aviation Safety active is also not an indication of whether the pilot has actually flown in the previous year. Second, though pilots report total flight hours as part of their medical certificate application, a pilot’s experience in different makes and models of aircraft—which is not collected—is also relevant as there are risks associated with operating an unfamiliar airplane. As described above, this information would be necessary to draw conclusions about the effect of pilot flight hours on accidents. Third, though pilot flight hours are to be reported as part of the accident report, investigators are not always able to obtain this information for accident pilots as the logbooks in which it is recorded are sometimes destroyed in accidents. Of the 3,257 pilots involved in an accident from 2008 through 2010, pilot flight hours in the accident airplane make and model was missing for 514, or 16 percent of them. Missing data can compromise the validity of analyses that seek to examine the relationship between pilot experience and the causes of general aviation accidents. In addition, FAA does not maintain information about where pilots were trained or whether noncommercial pilots participate in any recurrent training programs other than its WINGS pilot proficiency program 23— information that would facilitate analyses of the relationship between pilot training and the causes of general aviation accidents and that could help identify shortcomings in current pilot training programs. Private pilots are not required to participate in recurrent training, though they must successfully complete a biennial review of their skills and knowledge by a designated pilot examiner or a certified flight instructor. In recent years, as pilot training has been identified as a contributing factor in high profile accidents, 24 there has been a renewed focus on the sources and amount of pilot training and on altering the training paradigm. 25 FAA has been 23 The WINGS pilot proficiency program is an internet-based program open to any active pilot; it focuses on activities and tasks that address the causal factors of accidents. 24 The investigation of the February 2009 Colgan Air crash near Buffalo, New York, identified aspects of training as safety issues associated with the crash. 25 We and others, including SAFE, have previously found that the current pilot -training paradigm focuses on rote memorization and on the execution of stick and rudder skills and does not emphasize the importance of cockpit management, which can prevent accidents, according to stakeholders. For instance, according to FAA and other stakeholders, the regulations regarding ground school and flight training, as well as the test standards for a commercial pilot certificate, generally emphasize the mastery of maneuvers and individual tasks to determine competence. The emphasis is on the development of motor skills to satisfactorily accomplish individual maneuvers—whereas only limited emphasis is placed on aeronautical decision making. Page 17 GAO-13-36 General Aviation Safety required to take steps to maintain qualification and performance data on airline pilots, 26 but there has been no decision about whether recurrent training will be included in the database, and no such effort has been undertaken with regard to the remaining pilot population. Without more information about the training of general aviation pilots—and not just those who are in accidents—FAA’s efforts to identify and target risk areas and populations is impeded. Flight Activity Data FAA estimates of general aviation annual flight hours—a measure key to Limitations Impede FAA’s NTSB’s calculation of general aviation accident and fatality rates and Ability to Assess General NTSB’s and FAA’s assessments of the safety of general aviation—may not be reliable because of methodological and conceptual limitations with Aviation Safety and Target the survey used to gather flight activity data. Since 1978, FAA has used a Risk Mitigation Efforts survey of aircraft owners to estimate annual general aviation flight hours. The survey was redesigned in 1999, and FAA has modified it since then, on its own volition and in response to NTSB recommendations, to improve the survey’s ability to capture activity trends. Changes include sampling 100 percent of certain subpopulations of general aviation aircraft owners who were previously underrepresented in the random sample response—such as owners of turbine engine, rotorcraft, and Alaska-based aircraft—and revising the process for collecting information from owners of multiple aircraft. FAA and NTSB believe these changes have improved the reliability of the survey’s estimates, but some conceptual and methodological limitations persist. First, as with all surveys that rely on self-reported data, there is the risk that respondents will not be able to accurately recall and report information, introducing error and perhaps bias into the survey’s estimates. The general aviation survey, which is usually open from March through August each year, asks respondents to estimate the number of 26 The Airline Safety and Federal Aviation Administration Extension Act of 2010 (Pub. L. No. 111–216, § 203, 124 Stat. 2348, 2352 (2010)) required that FAA develop a centralized pilot records database that air carriers must access to review pilot qualifications and past performance data before hiring pilots. According to the Department of Transportation Inspector General (IG), FAA met the act’s initial milestone in developing a centralized electronic pilot-records database that will include records previously maintained by air carriers. However, the IG indicated that FAA needs to address the level of detail that should be captured from air carrier pilot-training records—such as determining whether recurrent flight training will be included, how to transition from the current practices to the new database without disrupting information flow, and how to ensure the reliability of data. Page 18 GAO-13-36 General Aviation Safety hours flown during the previous calendar year. Depending on funding availability, the survey has opened later or for shorter periods of time. This year, because of contracting-related delays in bringing the survey consultant on board, aircraft owners did not receive the first request for information about 2011 flight hours until August 2012. According to NTSB, accuracy depends on the record-keeping habits and memories of aircraft owners, and in some cases, the aircraft owners’ ability to obtain needed information from pilots who fly their aircraft. Though some portion of aircraft owners may record each flight in their logbooks, to which they can refer to complete the survey, logging each flight is not mandatory. To the extent aircraft owners rely on their recollection of flight hours flown in the previous year, long delays such as the one occurring this year are likely to further degrade the resulting information. Second, the survey has long suffered from low response rates, and this shortcoming, combined with limited information about the population, can call into question any estimates based on the survey’s results. Since the current method for calculating the response rate was implemented in 2004, the overall response rate has ranged from 43 and 47 percent annually through 2010. The primary problem with low response rates is that they can lead to biased estimates if survey respondents and nonrespondents differ with regard to the variables of interest—in this case, annual flight hours. According to guidance from the Office of Management and Budget, agencies should plan to conduct item-level bias analyses if the expected response rate of the survey is below 70 percent and to consider the anticipated response rate in the decision to proceed with the survey. In 2011, the survey contractor completed a nonresponse analysis and concluded that there was no evidence of significant bias. 27 However, relatively little is known about the aircraft owners who do not respond and, as a result, the contractor and we concluded that the sample is not rich enough in information to understand the differences between the two groups. For instance, there may be 27 Most surveys experience some degree of nonresponse, which gives rise to the concern that the respondents might differ from nonrespondents in such a way that the results of the survey might be biased. When response rates are low, researchers often conduct a nonresponse bias analysis, in which respondents and nonrespondents are compared using information that is available about the nonrespondents. In this case, little information was available about the nonrespondents, and the contractor was only able to compare respondents and nonrespondents with respect to aircraft type and aircraft age. Lack of information about other characteristics of nonrespondents made it impossible to test for other possible differences between the two groups. Page 19 GAO-13-36 General Aviation Safety certain characteristics of owners that are associated with flying habits, such as the owner’s age or certification level. 28 Though a low response rate does not necessarily imply bias, it does raise the possibility for it. Further, the ability to detect any such bias is limited by what is known about those who do not respond. Given these conditions, bias remains a serious concern. An alternative data collection method implemented in 2004 for owners of multiple aircraft may also introduce bias to the survey’s flight-hour estimates. In an effort to improve response rates among owners of multiple aircraft who were less likely to respond because of the burden of multiple forms, the survey administrators developed a modified data collection procedure for these owners. This includes sending out a form and calling these owners to verify receipt of the survey and encouraging participation. Survey staff also collect essential data—including the number of hours flown—during these phone calls. This alternative method accounted for data for approximately 23 percent of the aircraft owners responding to the survey that estimated 2010 flight hours. These efforts may have improved response rates, but these owners, the aircraft they own, and their use of the aircraft likely differ from owners of a single aircraft. By encouraging responses from a particular set of owners, survey estimates may be biased. Flight hours account for what stakeholders refer to as “exposure” or how often particular types of operations or aircraft are flown. FAA’s flight hour estimates can provide a general sense of the relationship between hours and accidents. However, the methodological and conceptual limitations we have identified call the estimates’ precision into question. As a result, these estimates may not be sufficient for drawing conclusions about small changes in accident rates over time—including FAA’s progress toward its goal to reduce the fatal general aviation accident rate per 100,000 flight hours by 10 percent over 10 years. Implementing alternative means of collecting flight hour data, such as requiring the reporting of aircraft engine-revolution or run-time data, could supplement or replace the data generated through the survey and add rigor to FAA’s flight-hour 28 Hypothetically speaking, perhaps older owners fly more than younger ones and are also more likely to respond to the survey. Even if the survey collected information about age, there is no corresponding information available for nonrespondents. As a result, the survey contractor would have no way of detecting that older owners are responding at a higher rate and biasing the flight-hour estimates upward. Page 20 GAO-13-36 General Aviation Safety estimates. Moreover, more precise flight-hour data could allow FAA to better target its safety efforts at subpopulations within the general aviation community. This could include reviewing an industry segment’s characteristics, such as the number of fatal accidents relative to its portion of estimated flight hours and setting a measurable goal for improving safety within that segment. Though FAA has attempted to address the disproportionate number of fatalities within the E-AB community by developing an advisory circular to encourage transition training for pilots, it has not set a specific goal for reducing fatal accidents in that segment. 29 FAA and NTSB, to their credit, have recognized that flight-hour estimates derived from the general aviation survey are imperfect. FAA has discussed ways to improve its flight-hour data, including requiring general aviation owners to report flight hours (in the form of engine-revolution or run-time data) directly to FAA during aircraft registration renewals or at the annual aircraft maintenance check. However, collecting data from these alternative sources has not progressed beyond internal discussions. In addition, organizations representing pilots have generally been opposed to suggestions for increased data collection, which they view as potential impediments to flying. According to these groups, general aviation pilots typically would prefer to avoid additional regulation or federal involvement. In 2005, NTSB explored using alternative approaches to determining annual general aviation activity, approaches that involved using other measures as proxies for hours flown—including the number of active pilots and fuel consumption. However, there are shortcomings to each of these options. As discussed previously, active pilots are defined as those who have current medical certifications; this is not related to whether the pilot actually flew in a given year. And while aviation gas consumption could be a proxy measure for piston engine aircraft activity, some piston- engine aircraft are used for operations other than general aviation. Further, jet fuel consumption cannot reasonably be used as a proxy for the general aviation activity of turbine engine aircraft because of the many types of operations (e.g., air taxi, air ambulance, etc.) flown by these aircraft. 29 AC-90-109, Airmen Transition to Experimental or Unfamiliar Airplanes, Mar. 30. 2011. Page 21 GAO-13-36 General Aviation Safety FAA’s Singular Goal to In 2008, FAA set a goal to reduce the fatal general aviation accident rate Reduce the Fatal Accident by 10 percent—from a baseline of 1.12 fatal accidents per 100,000 flight Rate May Mask Problems hours to 1 fatal accident per 100,000 flight hours—over 10 years, from 2009 to 2018. 30 This single long-term safety goal may mask problems in in Certain Segments of certain segments of the community. The goal stemmed from FAA’s desire General Aviation to have a target for its general aviation safety improvement efforts that accounted for changes in flight activity over time. According to FAA officials, they were looking for a goal that was achievable and represented an improved level of safety. FAA did not meet the annual targets for the goal in 2009 and 2010 and, according to projections of flight activity, it does not appear FAA will meet its target in 2011. 31 This singular goal is applied to an industry that is diverse in aircraft types and operations—some of which experience accidents at a higher rate than others. General aviation airplanes differ significantly in size and performance, ranging from single-seat E-AB airplanes to large corporate jets. The types of flying and pilot experience also vary by segment. Some private pilots may only fly a few times each year, while some corporate pilots may keep a schedule similar to that of a commercial airline pilot. In addition, given the expense of flying and maintaining an airplane, downturns in the economy can decrease activity in some segments of general aviation. Changes in flight activity in certain segments of the industry could mask or minimize problems in others and contribute to a rate that does not accurately reflect the trends in the individual segments. (See fig. 4.) For instance, total general aviation flight hours have decreased since the most recent recession, but some segments have declined at a faster rate than others. Personal flying hours in 2010 were 4 percent lower than they were in 2008; corporate flying hours, by comparison, were almost 15 percent lower in 2010 than in 2008. Historically, corporate flying has been one of the safest types of general aviation operations. From 1999 through 2010, corporate airplane operations accounted for just 1 percent of fatal general aviation accidents but 14 percent of flight hours. And from 2008 through 2011, there were no 30 Prior to 2009, FAA set an annual goal of the number of fatal general aviation accidents not to exceed. Critics of this approach noted that this goal did not account for exposure and that accident numbers would decrease if general aviation activity decreased. In response to these concerns, FAA shifted to a rate-based goal. 31 The results of the survey used to estimate general aviation flight hours are generally released in the fall for the previous calendar year. The 2011 estimates have not yet been released. Page 22 GAO-13-36 General Aviation Safety fatal accidents involving corporate airplane operations. As a result, changes in corporate flight activity could result in changes in the overall fatal accident rate that are not necessarily a reflection of changes in safety but rather a reflection of the changing composition of general aviation flight activity. In addition, as previously discussed, the rate is based on estimates of annual general aviation flight hours that may not be reliable. Figure 4: Fatal General Aviation Accident Rates per 100,000 Flight Hours (2000 to 2010) There has been some discussion within FAA and industry about implementing separate goals for each segment of general aviation. According to one stakeholder we interviewed, the types of operations— even among fixed-wing aircraft—differ enough to warrant such a disaggregation. He explained that an hour flown during a corporate operation, during which an advanced aircraft flies from point to point with a significant portion of the time spent en route, is quite different from a Page 23 GAO-13-36 General Aviation Safety pilot flying for pleasure and practicing maneuvers and take-offs and landings—the phase of flight when most accidents occur. However, other stakeholders we interviewed maintained that they all fly under the same operating rules, so it is proper to consider the safety of general aviation as a whole. Given the significant dissimilarities among the various general aviation sectors, along with the varied accident and fatality rates, setting separate safety improvement goals would allow FAA to take a more risk- based approach and target its resources and safety improvement efforts to the unique characteristics of and risks posed by each sector. FAA has embarked on key initiatives to achieve its goal of a 10-percent FAA Has Key reduction in the fatal general aviation accident rate per 100,000 flight Initiatives Under Way hours by 2018. One is the long-standing General Aviation Joint Steering Committee (GAJSC), which is led by the Office of Accident Investigation to Improve General and Prevention. More recently, FAA announced a 5-year strategy to Aviation Safety, but improve general aviation safety that was developed by the General One Has Several Aviation and Commercial Division of the Flight Standards Service. Although both initiatives work toward the overall goal of reducing general Shortcomings aviation fatalities, the GAJSC is using a data-driven approach to identify risks in general aviation operations and propose mitigations, while the 5- year strategy is composed of a wide variety of activities under four focus areas. FAA Renewed the GAJSC In January 2011, FAA renewed the GAJSC, 32 a joint FAA effort with the in Early 2011 general aviation industry, 33 the National Aeronautics and Space Administration (NASA), and NTSB that in 1998 was part of the Safer 32 The GAJSC’s early efforts focused on enhancing aeronautical decision making, promoting runway safety, and reducing weather-related accidents, and its work was conducted through three subgroups—personal/sport aviation, technically advanced aircraft/automation, and turbine aircraft operations. In addition, the General Aviation Data Improvement Team oversaw the annual general aviation activity survey and analyzed accident data. Early GAJSC work resulted in the development of guidance and training, such as the Air Safety Foundation’s WeatherWise Safety Seminar. The GAJSC, according to FAA officials, has floundered in the past but still produced good information and contributed to enhanced safety; however, its prior efforts were topic driven and based more on expert opinion than on data analysis. 33 Industry members of the GAJSC include AOPA, EAA, GAMA, and NBAA. Page 24 GAO-13-36 General Aviation Safety Skies Initiative. 34 Utilizing the model of the Commercial Aviation Safety Team (CAST), the GAJSC’s goal is to focus limited government and industry resources on data-driven risk reductions and solutions to general aviation safety issues. 35 The GAJSC consists of a steering committee that provides, among other things, strategic guidance and membership outreach. It also consists of a safety analysis team (SAT), which determines future areas of study and charters safety studies, among other things. GAJSC officials indicated that they would charter working groups as issues for study were identified. The first working group of the renewed GAJSC focused on loss of control in approach and landing accidents. This area was selected because, according to analyses of NTSB accident data for fatal airplane accidents that occurred from 2001 through 2011and for which NTSB had completed its investigation, 36 loss of control was the number one causal factor. The working group divided into three subgroups—reciprocating non-E-AB aircraft, turbine engine aircraft, and E-AB aircraft—and agreed upon a sample of 30 accidents to be analyzed by each. 37 Despite issues such as a lack of data and the consistency of member participation, the working group developed 83 intervention strategies. These strategies were used to develop the 27 safety enhancements that were presented to the GAJSC for approval. The GAJSC approved 23 of the safety enhancements. The next steps will include developing detailed implementation plans for each of the strategies, with the SAT conducting resource/benefit evaluations of each plan. The SAT then will determine which are the most effective solutions, draft a master strategic plan, and submit the plan to the GAJSC for approval. Implementation is expected to begin upon approval. During implementation, the SAT will be responsible 34 Safer Skies, which FAA announced in 1998, was a major initiative to reduce the number of fatal aviation accidents per million flight hours by 2007. 35 CAST is a joint government-industry effort to reduce the commercial aviation fatality risk in the United States using an integrated, data-driven strategy. According to CAST, its work—along with new aircraft, regulations, and other activities—reduced the commercial aviation fatal accident rate by 83 percent from 1998 to 2008 and is an important aspect of FAA’s efforts to improve aviation safety by sharing and analyzing data. 36 These accident flights were conducted under 14 C.F.R. Pts. 91, 137, and 135 (unscheduled). The analysis also included public use flights and flights with an unknown flight operation code. 37 Because of a lack of accidents, the turbine engine group analyzed 28 accidents and 2 serious incidents. Page 25 GAO-13-36 General Aviation Safety for tracking implementation schedules and levels, tracking the effectiveness of the intervention strategies, and recommending areas for future study. We believe that with the GAJSC’s renewal and adoption of CAST-like methods, it has the potential to contribute to a reduction in general aviation accidents and fatalities over the long term. FAA Launched a 5-Year In March 2011, FAA announced its 5-year strategy to improve general Strategy in 2011 to Help aviation safety. This initiative is a complementary effort to the work of the Reduce the Fatal General GAJSC. FAA described the strategy as a nonregulatory approach conducted in partnership with the general aviation community and Aviation Accident Rate coordinated across FAA lines of business. The strategy has four focus areas—(1) risk management, (2) safety promotion, (3) outreach and engagement, and (4) training—and includes a 2-year review and the development of validation metrics as each phase of the plan is implemented. Risk Management FAA initially planned to concentrate its risk management efforts in three areas: (1) the top 10 causes and contributing factors in fatal general aviation accidents—initiated in coordination with the GAJSC, (2) E-AB aircraft, and (3) agricultural operations, which comprise one segment of the general aviation sector. 38 To begin this effort, an FAA team identified the top ten causes of fatal general aviation accidents as well as the leading contributing factors, and provided the information to the GAJSC. The GAJSC, as previously discussed, is using the results of the data analysis to focus its efforts on loss-of-control accidents during approach and landing. Safety Promotion For the safety promotion aspect of its 5-year strategy, FAA relies on the FAA Safety Team (FAASTeam). Created in September 2004 as the education and outreach arm of FAA, 39 the FAASTeam consists of 154 FAA employees in eight regional field offices, along with 32 groups and 2,500 individual members from the general aviation industry. In 2011, FAA refocused the FAASTeam—from national and international activities—to promote general aviation safety and technical proficiency 38 However, because most of the agricultural accidents reviewed were survivable and two industry groups focused on helicopter safety already had strong safety programs in place, FAA decided to forgo concentration on the agricultural sector of general aviation. 39 FAA Order 8000.83. Page 26 GAO-13-36 General Aviation Safety through a host of nationwide seminars and contact with pilots at airports. A significant part of the FAASTeam’s new focus is the annual FAA safety standdown—a series of nationwide meetings that highlight issues of concern for general aviation and include industry and GAJSC member participation. The 2012 standdown focused on loss of control, the focus of a GAJSC working group, from three different perspectives: (1) preflight mistakes, (2) aeronautical decision making, and (3) handling a loss of control. In addition, the FAASTeam is conducting workshops for certified flight instructors to increase the quality of training offered to general aviation pilots. The FAASTeam has also been examining intervention strategies by working directly with designated pilot examiners to promote its educational opportunities to all applicants for practical tests. Outreach and Engagement In its outreach and engagement efforts for the 5-year strategy, FAA has briefed aviation associations, type clubs, and flight instructors, and, with the assistance of the Aviation Accreditation Board International, 40 held a symposium on flight training with academia in July 2011. FAA has also reached out to major aviation insurance providers. As a result of these and other efforts, FAA reports that it has strengthened its links with aviation associations while also improving its outreach efforts to type clubs. Training The training portion of FAA’s 5-year strategy includes chartering an aviation rulemaking committee 41on pilot testing standards and training, expanding its focus on certified flight instructors, and revamping the WINGS pilot proficiency program. In September 2011, FAA announced the establishment of an aviation rulemaking committee to address concerns from AOPA, SAFE, 42 and others about the testing and training 40 The Aviation Accreditation Board International is a nonprofit organization that sets standards for all aerospace programs taught in colleges and universities worldwide. 41 An aviation rulemaking committee is an informal committee established through the FAA Administrator to allow industry's participation in providing recommendations to the rulemaking process. Participants are invited by FAA to the designated rulemaking committee. 42 As a result of its May 2011 pilot training reform symposium, SAFE made six broad recommendations addressing safety, industry growth, doctrine, standards, curricula, and aviation educators. For example, SAFE recommended that FAA doctrine and standards be revised to implement scenario-based training, risk management, and other higher order pilot skills. Page 27 GAO-13-36 General Aviation Safety standards for pilots. 43 The rulemaking committee focused on the certified flight instructor, private pilot, instrument rating, and commercial pilot certificates. It made nine recommendations to FAA to enhance the pilot- testing and pilot-training processes. The recommendations included establishing a stakeholder body to assist in the development of knowledge test questions and handbook content as well as transitioning to a single testing standard document for the knowledge test. FAA concurred with most of the rulemaking committee’s recommendations. To increase its focus on certified flight instructors, FAA is reviewing certified flight instructor recurrent training and renewal requirements. FAA also updated the advisory circular on flight instructor courses and published it in September 2011. 44 The FAASTeam’s voluntary WINGS pilot proficiency program is being revamped to encourage more participation. 45 An FAA-established industry group has been surveying pilots to determine what changes need to be made to the WINGS program. Once the survey is completed, the resulting data will be analyzed and recommendations for changes will be made by the end of fiscal year 2012. FAA officials anticipate implementing changes to the program as funding becomes available in fiscal year 2013. The 5-Year Strategy Has FAA’s 5-year strategy to improve general aviation safety suffers from Significant Shortcomings several shortcomings that hinder its potential for success. First, senior FAA officials acknowledged that there are no specific performance goals or measures 46 for the activities under the 5-year strategy. The officials said that because the goal of the initiative, as a whole, is to change general aviation culture, the strategy’s success will be measured through changes in the general aviation fatal accident rate. They also indicated that they are developing validation metrics as each phase of the plan is 43 We reported on pilot training in November 2011. See GAO-12-117. 44 AC 61-83G, Nationally Scheduled FAA-Approved Industry-Conducted Flight Instructor Refresher Course, Sept. 30, 2011. 45 Pilots who participate in and satisfactorily complete a current phase of the WINGS program can credit satisfactory completion to meet the biennial flight review requirements of 14 C.F.R. § 61.56(e). 46 Performance measurement is the ongoing monitoring of accomplishments, particularly progress toward established goals. Page 28 GAO-13-36 General Aviation Safety implemented. However, successful results-oriented organizations measure their performance at each organizational level by developing performance measures. Without performance goals or measures for the individual initiatives implemented under the 5-year strategy, FAA will not be able to evaluate the success or failure of those activities, regardless of whether the fatal accident rate is reduced. Further, FAA has yet to meet its annual target for the general aviation fatal accident rate goal and may not meet the overall goal by 2018. Therefore, it is even more crucial that FAA determine whether these activities have been successful. Second, the strategy was developed without the initial input of significant stakeholders—the GAJSC and the general aviation industry. Successful agencies we have studied based their strategic planning, to a large extent, on the interests and expectations of their stakeholders, and stakeholder involvement is important to ensure that agencies’ efforts and resources are targeted at the highest priorities. 47 According to officials from the GAJSC and the general aviation industry groups we contacted, although they were briefed on the strategy, they were not consulted in its development and were surprised by the announcement of the strategy. General aviation industry trade groups, type clubs, and other organizations are active in promoting a safety culture and continuous education among their members. For example, AOPA offers numerous seminars each year to educate the pilot community, and EAA offers advisory programs for experimental aircraft builders and pilots. Further, many initiatives are joint efforts of FAA and the industry. Involving stakeholders in strategic planning efforts can help create a basic understanding among the stakeholders of the competing demands that confront most agencies, the limited resources available to them, and how those demands and resources require careful and continuous balancing. FAA officials have indicated that their initial publication of the strategy served as a “straw man” for obtaining industry’s input and that there has been industry acceptance of the strategy as demonstrated by various industry groups’ development of plans and programs supporting the strategy. However, a lack of industry input into the development and announcement of the strategy jeopardizes its prospects for acceptance and success. This may be indicated in the current perspective of two 47 GAO, Executive Guide: Effectively Implementing the Government Performance and Results Act, GAO/GGD-96-118 (Washington, D.C.: June 1996). Page 29 GAO-13-36 General Aviation Safety industry groups—which is that the best use of industry resources to improve general aviation safety is through the work of the GAJSC. Third, the FAASTeam, which will be the main vehicle for promoting the 5- year strategy to the industry, lacks the confidence of two significant general aviation industry stakeholders we interviewed, and its reorganization has not been completed. These industry stakeholders indicated that there is inconsistency in the focus of the FAASTeam. One stakeholder noted that industry “struggles to understand the role of the FAASTeam,” and the other stated that the FAASTeam is “well intentioned, but unfocused.” In addition, FAA initially planned to reorganize the FAASTeam to reduce the number of volunteers to a strong core group and to include a national FAASTeam located in Washington, D.C. However, a senior FAA official recently indicated that the restructuring of the FAASTeam is in flux and that the plan to reduce the number of volunteers to a strong core group does not begin until 2013. We believe that until there is a strong performance management structure, input and buy-in from industry, and a respected and organized FAASTeam, the effectiveness of the 5-year strategy will be in jeopardy. FAA Has Other Initiatives • Formed a rulemaking committee to recommend revisions to the small Under Way That Could airplane airworthiness standards: In August 2011, FAA chartered a rulemaking committee to reorganize part 23—which promulgates Also Contribute to airworthiness standards for small airplanes—according to airplane Improved General Aviation performance and complexity criteria as opposed to the traditional Safety criteria of airplane weight and propulsion. The goals of this rulemaking committee include increasing safety and decreasing certification costs. Co-chaired by the manager of FAA’s Small Airplane Directorate, the rulemaking committee includes members representing other sections of the Aircraft Certification and Flight Standards Services as well as members from industry groups, manufacturers, and foreign aviation authorities. The committee is expected to complete its work by the summer of 2013. • Encouraging adoption of a safety management system (SMS): In guidance issued in April 2011, FAA encouraged general aviation Page 30 GAO-13-36 General Aviation Safety business and corporate operators to develop and implement SMS. 48 FAA has also supported NBAA’s promotion of single-pilot resource management, an SMS tool that teaches pilots to manage all available resources to ensure a successful flight. However, as we noted previously, personal operations continue to comprise the highest proportion of general aviation accidents, and as our current analysis shows, the majority is caused by pilot error. Therefore, it seems that FAA’s focus on business operators is misplaced. A senior FAA official admitted that though FAA has incorporated some parts of single-pilot resource management into the practical test standards and flight reviews, it had not yet focused on SMS for general aviation operators. He contended that SMS is a challenge that necessitates a strong outreach effort showing that general aviation can benefit from it. • Providing funding to develop a system for reporting aircraft issues: FAA’s Small Airplane Directorate has sponsored a project by Wichita State University to develop type club service information-sharing systems. The goal of the project is to share information among a targeted population of general aviation aircraft owners to prevent accidents and improve safety. Wichita State has collaborated with a large, well-organized type club, ABS, to develop the first reporting system. The ABS system will be accessed through the club’s web site, and a moderator will review and approve entries. Once the system is in place, ABS will control the data that are generated, and FAA will not have direct access to the data. According to Wichita State officials, the intent is for aircraft owners to sort through the information reported to determine whether their own aircraft have similar problems and, if so, report them to the system. There are currently no plans to evaluate the results of the system. • Funding university research on general aviation issues: FAA’s Center for General Aviation Research (CGAR) was formed in 2001 to 48 An SMS is a data-driven, risk-based safety approach that involves establishing the necessary organizational structures, accountabilities, policies, and procedures. We published a report in September 2012 on our assessment of FAA’s shift to SMS. See Aviation Safety: Additional FAA Efforts Could Enhance Safety Risk Management, GAO-12-898 (Washington, D.C.: Sept. 12, 2012). Page 31 GAO-13-36 General Aviation Safety supplement FAA’s general aviation safety research. 49 Researchers from the six universities that comprise CGAR are studying and proposing solutions for a variety of general aviation issues—including the lack of robust general aviation activity data, flight risk analysis, and flight data monitoring. CGAR is awarded funding through a biannual process in which FAA offices identify and prioritize a list of projects, and the FAA Technical Center awards the projects to CGAR or other research entities and conducts project oversight. According to FAA officials, CGAR is an attractive choice for research projects because it is required to match FAA project awards dollar-for-dollar with funds from other sources. CGAR has been awarded about $20 million since its inception. However, CGAR officials have noted that their efforts are hindered by changing leadership within FAA, the uncertainty of FAA funding, the need for more FAA sponsors, and the matching requirement. • Provided new technology to reduce accidents in Alaska: The Capstone and Weather Camera programs in Alaska have contributed to increased aviation safety in that state because its dependence on aviation and unusual weather conditions make it more susceptible to fatal aviation accidents than other states. In 1999, FAA, in conjunction with the industry and the State of Alaska, established Capstone to improve aviation safety and efficiency by putting cost-effective new avionics equipment (e.g., Global Positioning System) into aircraft and on the ground. Capstone was also intended to demonstrate certain capabilities for potential use in the rest of the national airspace system. The demonstration areas lacked radar, and most of the air carrier operations were limited to visual flight rules (VFR). 50 Capstone began in Southwest and Western Alaska and was successful in reducing those areas’ aircraft accidents by 40 percent. Since fiscal 49 The following universities comprise CGAR: Embry-Riddle Aeronautical University (administrator), University of Alaska, University of North Dakota, and Wichita State University. Florida A&M and Middle Tennessee State Universities are affiliates. FAA announced on September 27, 2012, that it had selected a team of universities to lead a new Center of Excellence for general aviation since CGAR has nearly completed its 10- year term. The new group, called the Partnership to Enhance General Aviation Safety, Accessibility and Sustainability (PEGASAS), will be led by Purdue, Ohio State, and Georgia Tech. The core team will also include the Florida Institute of Technology, Iowa State University, and Texas A&M. There are an additional 10 affiliate universities. 50 Visual flight rules govern the procedures for conducting flight under visual conditions, as opposed to instrument flight rules, which govern the procedures for conducting flights using instruments. Page 32 GAO-13-36 General Aviation Safety year 2007, the Weather Camera Program has funded the procurement and installation of 182 weather camera sites in Alaska. The cameras provide near real time video images of sky conditions at airports, mountain passes, and strategic VFR locations, such as high- use air routes, to enhance pilots’ situational awareness. According to FAA, this new capability is providing measurable reductions in weather-related VFR accidents in Alaska. FAA’s goal is to install a total of 221 weather camera sites. Technology and Equipment According to FAA, new technologies such as inflatable restraints (air May Also Help Improve bags), ballistic parachutes, weather in the cockpit, angle-of-attack General Aviation Safety indicators, and terrain avoidance equipment could significantly reduce general aviation fatalities. Angle of attack indicators and inflatable restraints have the greatest likelihood of significantly improving safety. Angle-of-attack indicators provide the pilot with a visual aid to prevent loss of control of the aircraft. Previously, cost and complexity of indicators limited their use to the military and commercial aircraft. FAA has streamlined the approval of angle-of-attack indicators for general aviation aircraft and is working to promote the retrofit of the existing fleet. FAA is also streamlining the certification and installation of inflatable restraints with the goal of making all general aviation aircraft eligible for installation. 51 Further, FAA is working with manufacturers to define equipage requirements and support the Next Generation Air Transportation System (NextGen)—a new satellite-based air traffic management system that by 2025 will replace the current radar-based system—by streamlining the certification and installation of NextGen technologies. Some industry experts told us, however, that there might not be future opportunities to significantly improve general aviation safety with the aid of technology since most accidents are still attributed to pilot error. To further reduce the number of fatal general aviation accidents, FAA Conclusions needs to effectively target its accident mitigations, as it is attempting to do through the GAJSC. The agency’s ability to do so, however, is limited by 51 In a January 2011 report, NTSB concluded that aviation airbags can mitigate occupant injuries in severe but survivable crashes in which the principal direction of force is longitudinal. NTSB made several recommendations to FAA to enhance the safety of and information about airbag use in aircraft. See NTSB, Airbag Performance in General Aviation Restraint Systems, NTSB/SS-11/01, Washington, D.C.: Jan. 11, 2011. Page 33 GAO-13-36 General Aviation Safety a lack of pilot data. For instance, FAA does not maintain certain key information about general aviation pilots, including how many are actively flying each year and whether they participate in recurrent training other than FAA’s own WINGS program. Without this information, FAA cannot determine the potential effect of the various sources and types of training on pilot behavior, competency, and the likelihood of an accident. The lack of pilot data also makes it difficult to identify the root causes of accidents attributed to pilot error and determine appropriate risk mitigation opportunities. The annual survey FAA uses for collecting general aviation flight-activity data suffers from significant limitations—limitations that call into question the resulting activity estimates FAA produces as well as the accident rates calculated by NTSB. Though FAA has improved the survey over the years, our concerns remain because the survey continues to experience response rates below 50 percent and relies on the record-keeping habits and memories of survey respondents who sometimes have to recall details that occurred more than 12 months earlier. Further, other methods for obtaining general aviation flight-activity data have encountered resistance from the industry. Without a more accurate reporting of general aviation flight activity, such as requiring the reporting of flight hours at certain intervals—e.g., during registration renewals or annual maintenance inspections—FAA lacks assurance that it is basing its policy decisions on a true measure of general aviation trends, and NTSB lacks assurance that its calculations of accident and fatality rates accurately represent the state of general aviation safety. Given the diversity of the general aviation community—illustrated, for example by the wide variety of aircraft in the fleet and the varying nonfatal and fatal accident rates among the general aviation segments, the adoption of a singular agency goal–-a 10 percent reduction in the general aviation fatal accident rate per 100,000 flight hours by 2018 is not the most effective risk-based tool for achieving general aviation safety gains. The goal does not take into account the variety of general aviation operations or the risks associated with each. For example, one hour flown during a personal operation is not the same as one hour flown during a corporate operation. Also, economic conditions affect each segment differently, making it difficult to discern if a change in the accident rate is an indication of a change in the safety of the industry. If the goal is reached, the overall success might mask ongoing safety issues in one or more segments of the community. Page 34 GAO-13-36 General Aviation Safety FAA officials have indicated that the success of the 5-year strategy— which is composed of numerous initiatives—will be measured through changes in the general aviation fatal accident rate. However, successful results-oriented organizations measure their performance at each organizational level by developing performance measures. For this reason, we think it is important for FAA to develop performance measures for the significant initiatives underlying the 5-year strategy. This is important because if FAA does not measure the performance of the significant underlying initiatives, it will not be able to determine whether the initiatives were effective in their own right. In addition, in order for the FAASTeam to be successful in its promotion of the 5-year strategy, it must be well respected within the general aviation community. We are not making a recommendation regarding the FAASTeam at this time since plans for restructuring it are in flux and its volunteer force realignment is not scheduled to begin until 2013. To enhance FAA’s efforts to improve general aviation safety, we Recommendations for recommend that the Secretary of Transportation direct the FAA Executive Action Administrator to take the following four actions: • To expand the data available for root cause analyses of general aviation accidents and other purposes, collect and maintain data on each certificated pilot’s recurrent training, and update the data at regular intervals. • Improve measures of general aviation activity by requiring the collection of the number of hours that general aviation aircraft fly over a period of time (flight hours). FAA should explore ways to do this that minimize the impact on the general aviation community, such as by collecting the data at regular events (e.g., during registration renewals or at annual maintenance inspections) that are already required. • To ensure that ongoing safety issues are addressed, set specific general aviation safety improvement goals—such as targets for fatal accident reductions—for individual industry segments using a data- driven, risk management approach. • To determine whether the programs and activities underlying the 5- year strategy are successful and if additional actions are needed, develop performance measures for each significant program and activity underlying the 5-year strategy. Page 35 GAO-13-36 General Aviation Safety We provided the Department of Transportation (DOT) with a draft of this Agency Comments report for review and comment. DOT officials agreed to consider our recommendations and provided technical comments, which we incorporated as appropriate. We are sending copies of this report to the appropriate congressional committees, the Secretary of Transportation, the Chairman of NTSB, and interested parties. In addition, this report is available at no charge on the GAO Web site at http://www.gao.gov. If you or your staff members have any questions about this report, please contact me on (202) 512-2834 or at firstname.lastname@example.org. Contact points for our Offices of Congressional Relations and Public Affairs may be found on the last page of this report. Key contributors to this report are listed in appendix II. Gerald L. Dillingham, Ph.D. Director, Physical Infrastructure Issues Page 36 GAO-13-36 General Aviation Safety Appendix I: Scope and Methodology Appendix I: Scope and Methodology Our objective was to conduct a comprehensive review of general aviation safety. To do so, we addressed the following questions: (1) what are the characteristics and trends in general aviation accidents from 1999 to 2011 and (2) what actions have been taken by the Federal Aviation Administration (FAA) to improve general aviation safety? To identify the characteristics of and trends in general aviation accidents, we conducted a data analysis using the National Transportation Safety Board’s (NTSB) Aviation Accident Database. We limited our analysis to accidents involving airplanes operating under Part 91 of the Federal Aviation Regulations that occurred from January 1, 1999, through December 31, 2011, in the U.S. We excluded accidents that occurred in U.S. territories, possessions, and international waters. To assess the reliability of the NTSB data, we reviewed documentation on data collection efforts and quality assurance processes, talked to knowledgeable NTSB officials about the data, and checked the data for completeness and reasonableness. We determined that these data were sufficiently reliable for the descriptive and comparative analyses used in this report. To supplement our analysis of the NTSB accident data, we also analyzed FAA’s general aviation flight-hour estimates for 1999 through 2010 and estimated active pilot data for 2011. To assess the reliability of these data, we reviewed documentation on data collection efforts and quality assurance processes and talked to knowledgeable FAA officials. In assessing the reliability of the flight-hour estimates, we also spoke with the contractors responsible for executing the survey that yielded these estimates, the General Aviation and Part 135 Survey. We determined that the flight-hour data and the active pilot data were sufficiently reliable for the purposes of this engagement. Specifically, these data elements were sufficiently reliable to provide meaningful context for the numbers and characteristics of accidents that we report. However, we also determined that because of the methodological limitations identified—a low response rate and the potential for nonresponse bias—the flight-hour estimates developed from the General Aviation and Part 135 Survey may not have the precision necessary to measure small changes in the general aviation accident rate over time. To identify actions FAA and others have taken to improve general aviation safety, we reviewed our prior reports as well as documents and reports from FAA, NTSB, NASA, and general aviation industry trade and other groups, including the Aircraft Owners and Pilots Association (AOPA), the Experimental Aircraft Association (EAA), and the Society of Aviation and Flight Educators (SAFE); FAA orders, notices, advisory circulars; and applicable laws and regulations. We also determined the Page 37 GAO-13-36 General Aviation Safety Appendix I: Scope and Methodology roles and responsibilities of FAA and NTSB in collecting and reporting general aviation safety data. In addition to interviewing officials from the various FAA offices and divisions responsible for general aviation safety, we interviewed aviation experts affiliated with various aviation industry organizations. (See table 4.) Table 4: Aviation Industry Organizations Interviewed for This Study Aviation technology developer Garmin Educational organization Society of Aviation and Flight Educators (SAFE) Employee organization Professional Aviation Safety Specialists (PASS) Trade groups Aviation Insurance Association (AIA) Aircraft Owners and Pilots Association (AOPA) Experimental Aircraft Association (EAA) General Aviation Manufacturer’s Association (GAMA) National Business Aviation Association (NBAA) Universities Embry-Riddle Aeronautical University Wichita State University Source: GAO. To obtain additional insight into the general aviation industry, we attended the September 2011 AOPA Aviation Summit in Hartford, Connecticut; the March 2012 Annual FAA Aviation Forecast Conference in Washington, D.C.; the February 2012 Northwest Aviation Conference in Puyallup, Washington; and the June 2012 NTSB General Aviation Forum in Washington, D.C. Page 38 GAO-13-36 General Aviation Safety Appendix II: GAO Contact and Staff Appendix II: GAO Contact and Staff Acknowledgments Acknowledgments Gerald L. Dillingham, Ph.D., (202) 512-2834 or email@example.com GAO Contact In addition to the contact named above, the following individuals made Staff important contributions to this report: H. Brandon Haller, Assistant Acknowledgments Director; Pamela Vines; Jessica Wintfeld; Russ Burnett; Bert Japikse; Delwen Jones; Josh Ormond; and Jeff Tessin. (540227) Page 39 GAO-13-36 General Aviation Safety GAO’s Mission The Government Accountability Office, the audit, evaluation, and investigative arm of Congress, exists to support Congress in meeting its constitutional responsibilities and to help improve the performance and accountability of the federal government for the American people. GAO examines the use of public funds; evaluates federal programs and policies; and provides analyses, recommendations, and other assistance to help Congress make informed oversight, policy, and funding decisions. GAO’s commitment to good government is reflected in its core values of accountability, integrity, and reliability. The fastest and easiest way to obtain copies of GAO documents at no Obtaining Copies of cost is through GAO’s website (http://www.gao.gov). Each weekday GAO Reports and afternoon, GAO posts on its website newly released reports, testimony, and correspondence. To have GAO e-mail you a list of newly posted Testimony products, go to http://www.gao.gov and select “E-mail Updates.” Order by Phone The price of each GAO publication reflects GAO’s actual cost of production and distribution and depends on the number of pages in the publication and whether the publication is printed in color or black and white. Pricing and ordering information is posted on GAO’s website, http://www.gao.gov/ordering.htm. Place orders by calling (202) 512-6000, toll free (866) 801-7077, or TDD (202) 512-2537. Orders may be paid for using American Express, Discover Card, MasterCard, Visa, check, or money order. Call for additional information. Connect with GAO on Facebook, Flickr, Twitter, and YouTube. Connect with GAO Subscribe to our RSS Feeds or E-mail Updates. Listen to our Podcasts. Visit GAO on the web at www.gao.gov. Contact: To Report Fraud, Waste, and Abuse in Website: http://www.gao.gov/fraudnet/fraudnet.htm E-mail: firstname.lastname@example.org Federal Programs Automated answering system: (800) 424-5454 or (202) 512-7470 Katherine Siggerud, Managing Director, email@example.com, (202) 512- Congressional 4400, U.S. Government Accountability Office, 441 G Street NW, Room Relations 7125, Washington, DC 20548 Chuck Young, Managing Director, firstname.lastname@example.org, (202) 512-4800 Public Affairs U.S. Government Accountability Office, 441 G Street NW, Room 7149 Washington, DC 20548 Please Print on Recycled Paper.
General Aviation Safety: Additional FAA Efforts Could Help Identify and Mitigate Safety Risks
Published by the Government Accountability Office on 2012-10-04.
Below is a raw (and likely hideous) rendition of the original report. (PDF)