Immigration and Naturalization Service: Employment Verification Pilot Project

Published by the Government Accountability Office on 1997-07-17.

Below is a raw (and likely hideous) rendition of the original report. (PDF)

United States
General Accounting Office
Washington, D.C. 20548

General Government Division


July 17, 1997

The Honorable Spencer Abraham, Chairman
The Honorable Edward M. Kennedy
Ranking Minor+@ Member
Subcommittee on Immigration
Committee on the Judiciary
United States Senate

The Honorable Lamar S. Smith, Chairman
The Honorable Melvin Watt
Ranking Minority Member
Subcommittee on Immigration and Claims
Committee on the Judiciary
House of Representatives

Subject: Immimation and Naturalization Service: EmnIovment Verification
Pilot Proiect

As part of our general oversight responsibilities, we initiated a review of an INS
demonstration project to help employers verify work eligibility for newly hired
noncitizen workers. The Immigration Reform and Control Act of 1986 (IRCA)
requires employers to verify that all newly hired employees are authorized to work
in the United States1 The act also authorizes demonstration projects aimed at
improving the employment veriscation system. Pursuant to this authority, the
Immigration and Naturalization Service (INS) is conducting a demonstration project
focusing on all newly hired noncitizen employees. Under this Employment
Verification Pilot (EVF’) project, participating employers are able to query, via
computer, the INS database to check the employment eligibility of newly hired
employees who certify on the Form I-9 that they are noncitizens. Those not
confirmed as employment-authorized under this procedure are to be given the
opportunity to resolve their status by contacting the INS directly.

‘INS requires all newly hired employees to present documents that establish identity and work
eligibility and to complete Form I-9 attesting to the accuracy of the information. Employers also
certify on Form I-9 that the documents appear to be genuine and to relate to the individuaL

                             GAOIGGD-97-136R INS Employment Verification          Pilot Project
During our initial work, Congress enacted the Illegal Immigration Reform and lnunigrant
Responsibility Act of 1996,which requires us to review other immigration-related issues.
Because of these priorities, we are discontimring this review. However, in the course of our
initial work, we obtained information that may help you in your oversight of INS’
employment verification demonstration projects. Specifically, we obtained information on the
number of noncitizens that INS was able to verify through electronic means as being
employment-authorized, the number not verified and why, and INS’determinations for those
who contacted INS to resolve their status. We are addressing this letter, which provides a
summary of the results of our preliminary work, to you because of your Subcommittees’
interest in immigration issues.


Under the EVJ?project, in response to nearly 45,000 queries over about a l&month period, the
INS electronically verified 80 percent of self-certified noncitizen new hires as authorized to
work. The remaining 20 percent did not receive electronic verification either because the INS
could find no information on the noncitizens or the INS determined that documentation
presented by noncitizens was counterfeit, had expired, or indicated that employment was not
authorized. Of those noncitizens who did not receive electronic verification, only 3 percent
contacted the INS to resolve their status. Table 1 summarizes our findings.
Table 1: Status Verification Results From the EVP Proiect From Seotember 25, 1995. Throuah Januarv IO,

 Category                                                           Number               Percent

 Verified electronically                                                     36,024           80%
 Not verified electronically                                                  8,805                20
                                                       ~ -I-                 44,829 1       100% I

I Total                                                       I                8,805 1        100% 1

 Contacted INS to resolve status
    Employment authorized                                                       150                64
    Not employment-authorized                                                    86                36
  Total                                                                         236          100%

Source: INS.

2                                      GAO/GGD-97-136R INS Employment Verification           Pilot Project

The INS believes employers who fully intend to comply with the law may find it difficult to
distinguish between legitimate documents presented by employees to show employment
eligibility and those that may be counterfeit or fraudulent. EVP is designed to aid employers
in verifying the employment eligibility of newly hired noncitizen employees.

Employers who participate in EVP use the automated verification process in addition to, not
in lieu of, standard verification procedures (see footnote 1). The EVP began in September
1995.2 As of January 1997,there were about 1,012 employers around the country participating
in EVP. Under EVP, using a computer and a modem, employers query an INS databasefor
verification of noncitiens’ employment eligibility. To access the database, the employer must
enter an access code, password, and personal identification number. The employer can then
query the database using the noncitizen’s alien number (A-number), month and year of birth,
first initial of first name, and date of hire. Within a few seconds, the employer receives one
of two responses: “employment authorized” or “institute secondary verification.” This initial
check is referred to as primary verification.

For those not verified as employment-authorized during the primary verification, a secondary
electronic verification process is instituted. Under this process, employers enter into the
computer information contained in the Form l-9 (and sometimes in copies of documents
attached to the Form I-9) so that the INS can do a more thorough search of its other internal
indexes and records. INS staff in the Los Angeles District office, referred to as “status
verifiers,” perform all the secondary verifications. According to the supervisor of the Los
Angeles status verification unit, the unit has generally been able to resolve all secondary
verifications and provide results to the employer within 48 hours.

After the secondary verification process is completed, the employer again receives one of two                   .
responses, either “employment authorized” or %mableto verify.” If an employer receives an
“unable to verify” response to a secondary verification query, procedures require the employer                  .
to notify the noncitizen employee of this result and then allow the employee 30 calendar days
to contact the INS to try to resolve the work-status issue. The noncitizen employee can
either visit a local INS office or, beginning in September 1996, call and/or fax information
directly to an INS status verjfier in Los Angeles via a toll-free number. This final check is
referred to as third-step verification. An employer who continues to employ an unauthorized
noncitizen may be subject to a civil fine. Employers may not terminate or take any other
adverse action against employees for reasons related to their immigration status while EXP
verification is pending.

2TheEVP project is an expansion of the TelephoneVerification Pilot, which began in March 1992. PhaseI of
the TVP included nine employers in five states-California, Florida, Illinois, New York, and Texas. PhaseII of
the TVP beganin September1995and included over 200 employers iu California The EZVPbegan in May 1996
and includes over 1,000employers nationwide.

3                                      GAO/GGD-97-136B INS Employment Verification Pilot Project

Between September 25, 1995,and January 10, 1997, INS received 44,829requests for
verification under EVP. Of those requests, 27,737, or 6.2percent, received veri6cations of
employability during the primary verification process. The remaining 17,092,or 38 percent of
the cases, required a secondary verification.

Status vesers determined that 8,287 of the 17,092noncitizens requiring secondary
verification, or 48 percent, were authorized to work in the United States. According to the
supervisor of the Los Angeles status verification unit, most of these individuals were found to
be employment-authorized during the secondary, rather than the prim-, verification process
because there was a delay in getting information about those who recently received
employment authorization into the employment veri&ation database. In March 1995,a
Department of Justice Inspector General report found that nearly 120,000employment
authorization actions had not yet been entered into INS’main database.3 The report
concluded that this delay in the input of employment authorization actions could hinder INS’
ability to verify employment in a timely manner.


The EVP did not verify as work authorized 8,805, or 20 percent, of the original primary
verification queries. Status verifiers classitied each of these 8,805 cases mto one of four
categories. Three of the four categories denote that INS found some indication that the
noncitizen was not authorized to work in the United States.

Counterfeit INS Document Presented

Of the 8,805 cases where work authorization could not be verified, the INS status verifiers
classified 6,371 cases, or about 72 percent, as “counterfeit.” Caseswere to be classified as
counterfeit when the noncitizen presented a document purporting to be an INS document, but
on which the name and/or A-number did not correctly match INS’records.

Emulovment Not Authorized

The INS status verifiers classified 1,000 cases, or 11 percent, as “unauthorized
employment.” This classification was used when status verifiers found the noncitizen’s record
in one of the INS’databases,but the record indicated that the person was not authorized to
work According to the supervisor of the Los Angeles status verification unit, this situation
typically occurs when an alien comes into the United States as a visitor without work
authorization and then tries to secure employment.

bepa.rttnent of Justice, Office of the Inspector General, Immigration and Naturalization Service EmDlovment
Authorization Document Proaam (I-94-07,March 1995).

4                                      GAO/GGD-97-136R INS Employment Verification Pilot Project
Work Authorization Document Ex-nired

INS status verifiers classaed 329 cases, or about 4 percent, as ‘expired documents.” This
classification was used when status verifiers found the noncitizen’s record in one of INS’
databases, but the record indicated that the noncitizen’s authorization to work had expired.
(In many cases, the work authorization may have been extended, but the data had not yet
been entered into the automated system.) The INS status verifiers then would call the INS
office that issued the document to check whether work authorization was renewed. If the
records indicated a renewal of the work authorization, the employer would be notified that
the employee was authotied to work.

Information Not Found in INS’ Records

The INS status verifiers classified 1,105 cases, or about 13 percent, as “no information found.”
In these cases, the documents presented to the employer were not issued by INS, and no
information on these individuals was found in INS’records. Although noncitizens are
required to provide their A-number, they are not required to present their INS documents.
Since the noncitizen presented non-INS documents, the status verifier would not classify the
case as a counterfeit.


The INS procedures provide noncitizens who do not receive employment verification as a
result of secondary verification with a final, third-step opportunity to resolve their status by
contacting INS directly. However, only a small percentage did so. Department of Justice
officials and representatives of immigrants’ rights groups told us that they were concerned
about noncitizens who did not contact INS after the first two verihcation steps failed to
confirm their work eligibility. They said that one cannot assume that everyone who does not
contact INS lacks work authorization. They pointed out that there may be other reasons why         .
a person authorized to work does not contact the INS to resolve his or her employability
status. They said that the noncitien might, for example, have been unable to get off work or
lacked the means to get to the INS office. INS officials further told us that they were
unaware of any case where a work-authorized employee was improperly terminated, denied
any employment opportunity, or subjected to discrimination as a result of the EVP
verification process.

The Los Angeles status verification branch is to notify the employer if secondary verification
does not confirm that a noncitizen is work authorized. The notification takes place
electronically and does not include the reason work authorization was not verified.
According to a memorandum of understanding between the EVP employers and INS, the
employer is required to instruct the affected noncitizen to contact INS to resolve his or her
employment authorization status. The noncitizen can either report to the nearest INS office
or phone or fax information on a toll-tiee number to avoid having to travel to the INS office.
According to the memorandum, employees have 30 days to resolve their status; during this

5                                  GAO/GGD-97-136B INS Employment Verigkation Pilot Project
time, no adverse employment action related to their immigration status can be taken.

Very few of the noncitizens who were not verified during secondary verification contacted the
INS to resolve their work authorization status. Of the 8,805 noncitizens not verified, only 236,
or 3 percent, contacted the INS. The INS verified 150, or about 64 percent, of the 236 as
authorized to work. According to the supervisor of the Los Angeles status verification unit,
there were several reasons why INS could verify 150 of the 236 noncitizens as work
authorized in the third step but not in the primary or secondary verification stages. For
example, although initially unauthorized to work, the noncitizen might subsequently have
obtained work authorization. In other cases, the work authorization had not gotten into INS’
databases yet, and the status verifier could not find the record through other methods. In a
few cases, the A-number on the document INS issued the noncitizen did not match the A-
number in INS’ records. Several reasons were also offered for why 86 of the 236 noncitizens
who contacted INS were still not verified as work authorized during the third step.
According to the supervisor of the Los Angeles status verification unit, sometimes the
noncitizen brought a forged document to the INS for verification. In other cases, the
individual had not yet applied for work authorization,

INS officials told us they believe the reason most people do not contact INS to resolve their
employment status is that they are in fact unauthorized to work. INS is planning to evaluate
the EVP project. As part of the evaluation, INS plans to examine why so few noncitizens
contact INS to resolve their employment status.


To prepare this letter, we reviewed INS’EVP procedures, observed the status verification
process at one employer site and at INS, interviewed INS officials responsible for status
veri&ation, and analyzed INS’employment verification statistical data. We did not
independently verify the accuracy of the employment verification data reported by INS. We
conducted our work at INS headquartersin Washington, D-C., and in Los Angeles between
May 1996 and January 1997in accordance with generally accepted government auditing


We requested comments on a draft of this correspondence from the Commissioner, INS, or
her designee on April 30, 1997. On May 27, 1997we met with officials from INS’ Office of
Policy and Planmng and Tom the EVP project, who generally agreed with our letter. At that
meeting, these officials provided oral and written comments, which we have incorporated into
the letter.

We are sending copies of this letter to the Attorney General; the Commissioner, INS; and the
Chairmen and Ranking Minority Members of the House and Senate Appropriations

6                                  GAOIGGD-97-136RINS Employment Verification Pilot Project
Committees, the House Government Reform and Oversight Committee, and the Senate
Governmental Affairs Committee. Copies will also be made available to others upon request.

Major contributors to this correspondence were Evi Rezmovic, Assistant Director; Michael P.
Dino, Evaluator-m-Charge;and Gary N. Hammond and Charity Goodman, Senior Evaluators.
Please contact me on (202) 512-8777if you or your staff have any questions about this letter.

Norman J. Rabkin
Director, Administration
 of Justice Issues


                                 GAO/GGD-97-136R INS Employment Verification Pilot Project
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