Issue Date June 16, 2006 Audit Report Number 2006-FW-1011 TO: Brian D. Montgomery Assistant Secretary for Housing – Federal Housing Commissioner, H FROM: Frank E. Baca Regional Inspector General for Audit, Fort Worth Region, 6AGA SUBJECT: Premier Mortgage Funding, Inc., Austin, Texas, and Its Sponsor, JPMorgan Chase, Did Not Comply With HUD Underwriting Requirements and Did Not Meet All Quality Control Requirements HIGHLIGHTS What We Audited and Why We selected Premier Mortgage Funding, Inc. (Premier), a nonsupervised loan correspondent, for audit because it’s default rate was 378 percent of the average of all lenders in the San Antonio, Texas, U.S. Department of Housing and Urban Development (HUD) jurisdiction. We focused on Premier’s Austin branch because it originated 36 of 41 loans that defaulted within the first year of origination. Our audit objectives were to determine whether Premier and its sponsors acted in a prudent manner and complied with HUD requirements in the origination of the Federal Housing Administration-insured single-family mortgages selected for review and whether their quality control plans, as implemented, met HUD requirements. What We Found Premier and its sponsor, JPMorgan Chase Bank NA (JPMorgan Chase), did not meet HUD underwriting or quality control requirements. As a result, HUD insured 11 loans totaling $1,169,226 that the sponsor approved with inaccurate credit information. This occurred mainly because Premier and its sponsor did not ensure the accuracy of the borrower’s credit information. Further, Premier and its sponsors charged borrowers $163 in ineligible closing costs and approved 31 loans with appraisals that did not meet HUD requirements. These deficiencies increased the Federal Housing Administration insurance fund’s risk of loss. As of April 28, 2006, HUD has lost $394,110 on these loans, according to HUD’s Neighborhood Watch system. What We Recommend We recommend that the assistant secretary for housing – federal housing commissioner and chairman of the Mortgagee Review Board require JPMorgan Chase to reimburse HUD $394,110 for losses incurred on six loans, indemnify HUD for six loans totaling $647,061, and buy down loans or repay HUD for other deficiencies. We further recommend that the assistant secretary require Premier and JPMorgan Chase to take action to correct quality control deficiencies and require JPMorgan Chase to ensure that appraisals meet HUD requirements. Finally, we recommend that the assistant secretary take appropriate administrative sanctions against Premier and JPMorgan Chase for entering incorrect data into the automated underwriting system and certifying its integrity. For each recommendation without a management decision, please respond and provide status reports in accordance with HUD Handbook 2000.06, REV-3. Please furnish us copies of any correspondence or directives issued because of the audit. Auditee’s Response We provided the draft report to Premier and to JPMorgan Chase on April 25, 2006, and we had an exit conference with Premier on May 8, 2006 and JPMorgan Chase on April 19, 2006. We received their written comments. Premier said it was the sponsor’s responsibility to ensure all underwriting standards were met and to conduct quality control reviews. JPMorgan Chase said it acknowledged that certain deficiencies may exist in a few instances but disagreed with most instances of noncompliance. JPMorgan Chase took exception to any assertion that its employees knowingly certified to the integrity of inaccurate data supplied by Premier and said that in those cases where data entered into Loan Prospector by Premier were inaccurate, the underwriter simply failed to spot the inaccuracy. The complete text of their responses, without attachments, along with our evaluation of the responses, can be found in appendix B of this report. 2 TABLE OF CONTENTS Background and Objectives 4 Results of Audit Finding: Premier and JPMorgan Chase Did Not Comply with HUD 5 Underwriting Requirements and Did Not Meet All Quality Control Requirements Scope and Methodology 11 Internal Controls 12 Appendixes A. Schedule of Questioned Costs and Funds to Be Put to Better Use 13 B. Auditee Comments and OIG’s Evaluation 14 C-1. Summary of Questioned Costs by Loan 42 C-2. Schedule of Loans with Questioned Data Integrity 43 D. Appraisals with Technical Deficiencies by Loan 44 E. Case Narratives 45 3 BACKGROUND AND OBJECTIVES Section 203(b)(1) of the National Housing Act, as amended, authorizes the U.S. Department of Housing and Urban Development (HUD) to provide mortgage insurance for single-family homes. HUD must approve a lender that originates, purchases, holds, or sells Federal Housing Administration-insured loans. Lenders must follow the statutory and regulatory requirements of the National Housing Act and HUD’s instructions, guidelines, and regulations when originating insured loans. Lenders that do not follow these requirements are subject to administrative actions. Premier Mortgage Funding, Inc. (Premier), a nonsupervised loan correspondent, had the third highest compare ratio of defaults within the first year in the San Antonio HUD jurisdiction as of July 12, 2005. The compare ratio for Premier was 378 percent1 of defaults within the first year of loan origination as of July 12, 2005, the third highest compare ratio in the San Antonio, Texas HUD jurisdiction. Premier originated 274 loans during the two-year period from June 1, 2003, through May 31, 2005, and had 41 defaults within the first year. Premier’s home office is located at 3001 Executive Drive, Suite 330, Clearwater, Florida. Premier has a Web site that solicits mortgage professionals to open branch offices using its name. The cost is $1,500 per month. The Austin branch, located at 2711 West Anderson Lane, Suite 200, Austin, Texas, originated 36 of the 41 defaulted loans. The branch was authorized in March 2003 and was voluntarily terminated in December 2004. We limited our reviews to the 36 loans originated by the Austin branch. JPMorgan Chase Bank NA (JPMorgan Chase) is the primary lender sponsor for the defaulted loans. Sponsors underwrite loans processed by their loan correspondents. HUD holds lender sponsors primarily responsible for loan integrity, and normally will seek indemnification or claims recovery for improperly originated or underwritten loans from the sponsor. Our audit objectives were to determine whether Premier and it sponsors 1) acted in a prudent manner and complied with HUD requirements in the origination of the Federal Housing Administration-insured single-family mortgages selected for review and 2) whether their quality control plans, as implemented, met HUD requirements. 1 The compare ratio is the value that reveals the largest discrepancies between the subject’s default percentage and the default percentage to which it is being compared. The percentages being compared are the percentages of originations that first defaulted during a selected period. A higher ratio is indicative of a lender that has an unusually high default percentage in comparison with the lender’s surrounding area. 4 RESULTS OF AUDIT Finding: Premier and JPMorgan Chase Did Not Comply With HUD Underwriting Requirements and Did Not Meet All Quality Control Requirements Premier materially violated HUD requirements for 11 of 36 loans reviewed totaling $1,169,226. Premier did not enter correct data into an automated underwriting system or perform required quality control reviews. In addition, the sponsor, JPMorgan Chase, certified to the integrity of the data Premier entered into the system and did not perform adequate quality control reviews. This occurred because Premier and its sponsor did not ensure the accuracy of the borrowers’ credit information, and Premier did not have specific processing policies and/or procedures that branch offices must follow. Premier and its sponsor also charged borrowers unallowable closing costs on two loans. Further, the sponsor did not ensure that appraisals for 31 loans met HUD requirements. These deficiencies increased HUD’s risk of loss on Federal Housing Administration loans. As of April 28, 2006, HUD had lost $394,110 on these loans. Premier Entered Inaccurate Credit Information into the Automated Underwriting System Premier and JPMorgan Chase originated 11 of 36 loans reviewed that were approved based on inaccurate credit information that did not meet Federal Housing Administration standards. On the feedback certificates, Loan Prospector provided documentation guidelines that instructed Premier to verify the reserves reported, include all debt, document one full month of earnings, and verify current and previous employment. The feedback certificates stated that the lender is responsible for documenting according to HUD requirements any situation not addressed on the feedback certificate. Also, Loan Prospector instructed Premier that a representative must attest to data integrity. Premier did not follow Loan Prospector’s instructions regarding income, debt, reserves, or documentation for 28 of the 36 loans reviewed. The deficiencies were material enough to affect loan approval for 11 of the loans (see appendix C-2). For these 11 loans, Premier • Overstated income (five loans), • Did not verify the stability and/or history of income (two loans), 5 • Understated the borrowers’ liabilities (seven loans), • Did not verify reserves and/or deposits (seven loans), and • Originated loans in which the actual note terms (principal, interest, and term) differed significantly from the terms entered into Loan Prospector (one loan). In addition to these deficiencies, 9 of the 11 loans had ratios that exceeded HUD’s recently revised debt-to-income ratio guidelines. 2 Further, in one of the loans, in addition to entering inaccurate credit information into Loan Prospector, Premier included on the loan a borrower with a delinquent federal debt. HUD will not insure a loan when a borrower is delinquent on any federal debt. 3 Also in another case, in addition to inaccurate credit information being entered into Loan Prospector, the loan was not eligible for insurance because the seller did not own the property for the required 90 days. 4 According to the local tax appraisal district, the seller acquired the property on or around May 29, 2003; the sales contract for the borrower was executed on May 16, 2003. These deficiencies occurred because Premier and JPMorgan Chase did not ensure the accuracy of the borrower’s credit or other information. Instead, Premier relied on JPMorgan Chase to identify and resolve underwriting deficiencies, but JPMorgan Chase apparently accepted the data and certified their accuracy without further examination. Also, Premier did not have specific processing policies and/or procedures that branch offices must follow. Premier Did Not Perform Quality Control Reviews Premier did not comply with HUD’s quality control requirements. 5 Premier officials told us they never performed a quality control review of any kind on the Austin branch, nor were they aware of any quality control reviews by JPMorgan Chase. 2 Mortgagee Letter 05-16, dated April 13, 2005, increased the qualifying debt-to-income ratios to 31:43. 3 HUD Handbook 4155.1, REV-5, paragraph 2-5 B, states that if the borrower is delinquent on any federal debt, the borrower is not eligible until the delinquent account is brought current or a repayment plan is established and verified by the federal agency owed. 4 Mortgagee Letter 03-07, dated May 22, 2003, states, “If a property is resold 90 days or fewer following acquisition by the seller, the property is not eligible for a mortgage insured by FHA [Federal Housing Administration]. FHA defines the seller’s date of acquisition as the date of settlement on the seller’s purchase of that property. The resale date is the date of execution of the sales contract by the buyer that will result in a mortgage to be insured by FHA.” 5 HUD Handbook 4060.1, REV-1, chapter 6, contains the minimum requirements of a lender’s quality control plan. Paragraph 6-1 requires all lenders to implement and continuously have in place a quality control plan for the origination of insured mortgages as a condition of maintaining Federal Housing Administration approval. 6 Premier’s home office officials explained that they did not have sufficient staff to keep up with the quality control requirements, and contracted quality control firms also could not keep up with the requirements. In an effort to implement quality control, Premier executed a contract with an outside company to perform most of the quality control review functions in September 2005. It provided a copy of the contract but did not have a copy of the quality control plan. Premier said it established a team of 13 individuals who are responsible for office visits and “office compliance.” The lack of quality control placed HUD at an increased risk of loss to the Federal Housing Administration insurance fund. The Sponsor’s Quality Control Reviews Needed Improvement JPMorgan Chase conducted quality control reviews on loans originated by Premier’s Austin branch. However, the reviews were deficient as follows: • Reviewers only performed desk reviews of the appraisals, although HUD required field reviews on all early payment defaults; • Reviewers did not perform quality control reviews on 2 of 11 early payment default loans that should have been reviewed; and • The quality control reviews did not adequately address corrective actions, and the sponsor did not take any corrective action. 6 We compared the 36 loans we reviewed to the reviews that JPMorgan Chase provided. Eleven loans defaulted in six payments or fewer. JPMorgan Chase reviewed 9 of the 11 loans but did not take corrective action for deficiencies found. It did not review the remaining two loans. In 2004, HUD performed a nationwide comprehensive review of JPMorgan Chase 7 and found that it did not meet reporting and corrective action requirements. HUD closed the finding in July 2005. Premier Charged Ineligible Closing Costs 6 HUD Handbook 4060.1, REV-1, paragraph 6-6 D, requires a quality control review of all loans going into default within the first six payments. Paragraph 6-6 E (3) requires a field review of the appraisals for those loans. Paragraph 6-3 I requires the final report of a quality control review to identify corrective actions being taken, the timetable for their completion, and any planned follow-up activities. 7 HUD’s review was conducted during the period of our scope – June 1, 2003, through May 31, 2005. 7 Premier charged $163 in ineligible closing costs in two of the loans reviewed. On one loan, Premier charged $79 for an inspection fee, but did not provide support. Only the actual cost for services may be charged to the borrower. Premier also charged $69 for an ineligible tax service fee. 8 The sponsor needs to buy down the loan for the ineligible closing costs. For another loan, Premier charged the borrower $19 on a streamline refinance. HUD will not reimburse credit report charges for streamline refinances. 9 This loan has been conveyed to HUD; therefore, the sponsor should reimburse HUD for the $19 in ineligible closing costs. The Sponsor Approved 31 Loans with Technically Deficient Appraisals HUD requires the lender to ensure that the Federal Housing Administration appraisal meets HUD’s requirements. 10 Further, on July 20, 2004, HUD issued a final rule on 24 CFR [Code of Federal Regulations] Parts 25 and 203, regarding lender accountability for appraisals. The final rule clarifies HUD’s position that those lenders who submit appraisals to HUD that do not meet Federal Housing Administration requirements are subject to sanctions by the HUD Mortgagee Review Board. The rule applies to sponsors and correspondents. We found several technical deficiencies in the appraisals (see appendix D) as follows: • There was no evidence in the files to show that the appraiser reviewed the subject sales contract as required in 18 of the 36 files reviewed, 11 • The pictures of the subject property did not meet HUD requirements in 18 of the 36 loans, 12 and 8 Mortgagee Letter 06-04, dated January 27, 2006, rescinds paragraph 5-2 of HUD Handbook 4000.2, REV-3. However, only the actual cost for the service may be charged to the borrower. Tax service fees are still ineligible. 9 HUD Handbook 4155.1, REV-5, paragraph 1-12 D 1, does not require a credit report for streamline refinances. 10 24 CFR [Code of Federal Regulations] 203.5 (e)(1). 11 HUD Handbook 4150.2, CHG-1, paragraph 4-0, requires strict compliance with Uniform Standards of Professional Appraisal Practice. Standards Rule 1-5 requires appraisers to analyze sales contracts, options, and listings. Standards Rule 2-2(a)(ix) requires appraisers to document efforts undertaken to obtain the information when the appraiser was unable to obtain the information. 12 HUD Handbook 4150.2, CHG-1, paragraph 3-1, requires the appraiser to take pictures that show the sides, front, and rear of the subject property and all improvements on the property with any contributory value. 8 • At least 16 of the 36 loans reviewed had Federal Housing Administration comparables that were not adjusted downward to reflect sales concessions as required. 13 Based on the number of technical violations found, we concluded that the sponsor’s underwriters either were not aware of HUD’s appraisal requirements or ignored them during the desk review of the appraisals before loan approval. The audit did not determine whether the technical violations affected the property values. However, the appraisals did not meet HUD requirements; therefore, the sponsor could not assure HUD that the appraisals were accurate. HUD’s Risk of Loss Increased Premier entered and JPMorgan Chase certified inaccurate credit information and did not have adequate quality control reviews. This caused HUD to insure 11 loans totaling $1,169,226. Further, Premier charged two borrowers a total of $163 for ineligible closing costs. In addition, JPMorgan Chase could not ensure the accuracy of the appraised values of 31 properties. Because of these deficiencies, Premier and JPMorgan Chase increased HUD’s risk of loss. As of April 28, 2006, HUD had lost $394,110 on loans for which HUD paid claims or paid mortgage insurance claims and sold properties at a loss. The original loan amounts for the other active loans total $647,061. HUD has done an analysis that indicates it loses an average of about 29 percent of the loan amount when HUD pays a claim and the property is resold. Therefore, we are estimating HUD’s potential loss on the six active loans to be $187,648 ($647,061 * .29). JPMorgan Chase should reimburse HUD for any losses on these loans. 14 We are classifying $187,648 as funds put to better use in appendix A. 13 HUD Handbook 4150.2, CHG-1, paragraph 4-6 B, requires appraisers to account for and adjust the sales price of comparable properties for any special sale or financing terms. 14 Code of Federal Regulations, Title 24, Section 202.8, paragraph (b)(7), provides that each sponsor shall be responsible to the Secretary for the actions of its loan correspondent lenders or mortgagees in originating loans or mortgages, unless applicable law or regulation requires specific knowledge on the part of the party to be held responsible. If specific knowledge is required, the Secretary will presume that a sponsor has knowledge of the actions of its loan correspondent lenders or mortgagees in originating loans or mortgages and the sponsor is responsible for those actions unless it can rebut the presumption with affirmative evidence. 9 Recommendations We recommend that the assistant secretary for housing – federal housing commissioner and chairman of the Mortgagee Review Board require JPMorgan Chase to 1A. Reimburse HUD $394,110 for claims and losses incurred on six loans. 1B. Indemnify HUD for future losses for six loans, amounting to $647,061, which are still active (one loan is still active but HUD has paid a loss mitigation claim of $875 included in recommendation 1A). 1C. Reimburse HUD $19 in ineligible closing costs for one loan that has foreclosed and buy down one loan for $144 in ineligible closing costs. 1D. Implement a quality control plan that conforms to all HUD quality control requirements and contains effective corrective action. 1E. Ensure that the appraisals submitted to HUD meet all HUD requirements. Further, we recommend the assistant secretary for housing - federal housing commissioner and chairman of the Mortgagee Review Board 1F. Ensure Premier’s current quality control plan meets HUD requirements and is implemented. 1G. Consider appropriate sanctions against Premier and JPMorgan Chase for entering incorrect data into the automated underwriting system and certifying their integrity. 10 SCOPE AND METHODOLOGY To accomplish our objectives, we • Reviewed applicable handbooks and mortgagee letters; • Interviewed HUD staff, Premier management, JPMorgan Chase staff, and nine borrowers; • Reviewed applicable title company records; • Reviewed JPMorgan Chase’s quality control plan and quality control reviews; • Performed site visits to 13 properties; • Reviewed 36 loans originated by Premier’s Austin branch during the two-year period from June 1, 2003, through May 31, 2005, with a first default reported within the first year. We selected the loans originated by the Austin branch because Premier had 41 defaults within the first year (in the San Antonio HUD jurisdiction), and 36 of those loans were originated by the Austin branch; and • Reviewed the appraisals of Federal Housing Administration properties that were used as comparables for the properties we reviewed. We relied in part on data maintained by HUD in its Neighborhood Watch system. We did not perform a detailed analysis of the reliability of the system. We conducted our fieldwork from September 1, 2005, through February 24, 2006. We performed our fieldwork at the San Antonio HUD office, Premier’s main office, and borrower homes. We performed the audit in accordance with generally accepted government auditing standards. 11 INTERNAL CONTROLS Internal control is an integral component of an organization’s management that provides reasonable assurance that the following objectives are being achieved: • Effectiveness and efficiency of operations, • Reliability of financial reporting, and • Compliance with applicable laws and regulations. Internal controls relate to management’s plans, methods, and procedures used to meet its mission, goals, and objectives. Internal controls include the processes and procedures for planning, organizing, directing, and controlling program operations. They include the systems for measuring, reporting, and monitoring program performance. Relevant Internal Controls We determined the following internal controls were relevant to our audit objectives: • Quality control plan as implemented and • Loan origination process. We assessed the relevant controls identified above. A significant weakness exists if management controls do not provide reasonable assurance that the process for planning, organizing, directing, and controlling program operations will meet the organization’s objectives. Significant Weaknesses Based on our review, we believe the following item is a significant weakness: • Premier and JPMorgan Chase did not comply with HUD requirements in originating all loans. They originated loans based on inaccurate credit information, charged two borrowers ineligible closing costs, and did not meet HUD’s quality control or appraisal requirements (finding 1). 12 APPENDIXES Appendix A SCHEDULE OF QUESTIONED COSTS AND FUNDS TO BE PUT TO BETTER USE Recommendation Ineligible 1/ Funds to be put number to better use 2/ 1A $394,110 1B $187,648 1C $163 Totals $394,273 $187,648 1/ Ineligible costs are costs charged to a HUD-financed or HUD-insured program or activity that the auditor believes are not allowable by law; contract; or federal, state, or local policies or regulations. 2/ “Funds to be put to better use” are estimates of amounts that could be used more efficiently if an Office of Inspector General (OIG) recommendation is implemented. This includes reductions in outlays, deobligation of funds, withdrawal of interest subsidy costs, costs not incurred by implementing recommended improvements, avoidance of unnecessary expenditures noted in preaward reviews, and any other savings which are specifically identified. Implementation of our recommendation to indemnify loans that were not originated in accordance with FHA requirements will reduce FHA’s risk of loss to the insurance fund. The amount above reflects that, upon sale of the mortgaged property, FHA’s average loss experience is about 29 percent of the claim amount, based upon statistics provided by HUD. 13 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments 14 Comment 1 Comment 2 Comment 1 15 Comment 1 Comment 3 16 Comment 1 Comment 4 17 Comment 5 Comment 4 Comment 1 18 19 20 Comment 1 Comment 4 Comment 5 21 Comment 5 Comment 2 22 23 Comment 7 Comment 6 Comment 1 24 Comment 7 Comment 6 25 Comment 1 26 Comment 2 Comment 14 27 Comment 8 Comment 9 28 Comment 9 Comment 5 29 Comment 2 30 Comment 2 31 Comment 1 Comment 10 32 Comment 5 Comment 11 33 Comment 10 34 Comment 12 35 Comment 12 Comment 13 36 Comment 2 Comment 4 Comment 1 Comment 5 37 Comment 15 38 39 OIG Evaluation of Auditee Comments Comment 1 As indicated in the report, we limited our review to the loans originated by the Austin, Texas branch of Premier Mortgage Funding, Inc., Chase’s loan correspondent for these loans. We did not review the overall underwriting operations of JPMorgan Chase. Comment 2 All actions by Chase, as a result of any quality control efforts, were ineffective at its loan correspondent level. The home office officials and the branch manager of the loan correspondent were unaware of any Chase quality control effort at the Austin branch. Comment 3 As indicated by our report, Premier’s Austin Branch that we reviewed was voluntarily terminated in December 2004. Comment 4 The report does not say that company employees “knowingly’ certified to the integrity of inaccurate data. Our report says they did not ensure the accuracy of the data before they certified the data. They should ensure the accuracy by examining supporting documentation contained in the loan file and not certify based on any missing documentation. Comment 5 We reviewed the comments and revised or clarified our report as needed. Comment 6 Chase did not require field reviews of any early payment default appraisals from its loan correspondent, the Austin branch of Premier Mortgage Funding, Inc., although its early payment default rate was significantly above average. Regardless of any variance HUD may have approved for Chase’s routine quality control program, HUD handbook 4060.1, Rev. 1, paragraph 6-6 D, provides that in addition to the loans selected for routine quality control reviews, mortgagees must review all loans going into default within the first six payments. As defined here, early payment defaults are loans that become 60 days past due. Paragraph 6-6 E 3 provides factors for selecting loans for appraisal reviews and states that in addition, field reviews should be performed on loans selected in accordance with paragraph 6-6 D. Comment 7 Subsequent to the written response, we requested payment histories for the two early payment defaults that the response says Chase was not required to review. We determined and Chase agreed that the two loans were delinquent 90 days or more within the first year and met Chase’s definition of early payment defaults and were required to be reviewed. Chase personnel said they did not review one of the loans because they could not find the file and did not review the other because the loan became current. Comment 8 After our draft was issued, we were able to determine the seller was related to the borrower. Therefore, we removed this loan from the deficient loans contained in the report. 40 Comment 9 Chase agrees that the borrower should not have been charged the fees. Comment 10 We concluded that the Chase underwriters were either unaware of or ignored the HUD appraisal requirements because the technical deficiencies occurred without correction. As the report says, we did not determine the technical deficiencies affected the property valuations. Comment 11 Our report does not say an “express statement” is required. We believe the language contained in the standards is clear and requires the appraiser to analyze the sales contract and the appraisal report should describe the information analyzed. The underwriters did not require this. Comment 12 Every case identified in the report had one or more comparable properties on the appraisal that were not appropriately adjusted for applicable sales concessions. Chase may not have known this because the loan correspondent arranged for the appraisals and the appraisal reports did not disclose the sales concessions. Further, as mentioned earlier, Chase did not conduct field reviews of appraisals related to early payment default loans originated by the loan correspondent. Comment 13 As mentioned in the report, we did not determine whether the technical deficiencies affected property values. However, the appraisals contained technical deficiencies that were not addressed by the underwriter. Chase’s response shows that subsequent field reviews of the appraisals did not support the original appraised values in a few cases regardless of the matters raised by us. Comment 14 Neighborhood Watch showed these loans as originated by Premier, not Chase. Ten loans in our report contained violations that were material enough to affect loan approval. Chase quality control reviewers generally had similar findings related to the loans they reviewed but Chase was unable to provide any documentation to reflect any type of corrective action. HUD’s 2004 comprehensive review of Chase’s quality control program contained similar findings of lack of corrective action. Comment 15 Premier provided us a copy of its quality control plan dated April 10, 2006, and operational policies and procedures. Premier will need to submit any revised quality control plans, policies, and procedures to HUD for review and approval. 41 Appendix C-1 SUMMARY OF QUESTIONED COSTS BY LOAN INDEMNIFICATION Reimbursement to HUD Ineligible closing costs Claims paid + other costs Claims to HUD/ HUD Loan Mortgage Indemnification paid by property sale Net Reimburse number amount requested HUD resold price loss/(gain) Buydowns to HUD 495-7010256 $115,304 $115,304 495-6738304 $109,670 $110,582 495-6900244 $102,921 $102,921 495-6696017 $141,592 $157,350 ($84,000) $73,350 495-6173073 $129,920 $129,920 $875 495-6702555 $121,394 $124,607 495-6828191 $115,151 $115,151 495-6781217 $26,948 $33,294 495-6325937 $77,292 $144 495-6794279 $45,928 $45,928 495-6973264 $137,837 $137,837 495-6490206 $122,561 $136,892 ($85,490) $51,402 495-6763242 $112,360 $19 $647,061 $269,358 $124,752 $144 $19 Indemnification requested $647,061 Reimbursement to HUD: Reimbursement for claims $269,358 Reimbursement for net losses $124,752 subtotal losses to HUD: $394,110 Reimbursement for ineligible closing costs loan foreclosed & HUD has paid claims $19 Total reimbursement to HUD $394,129 Loan buydowns Ineligible closing costs $144 Total loan buydowns $144 Total amount of loans originated based on bad data $1,169,226 42 Appendix C-2 SCHEDULE OF LOANS WITH QUESTIONED DATA INTEGRITY Schedule of Questioned Loans byDeficiency Borrower Income Liabilities Reserves &deposits Other LP* data integrity Ratios Ineligible Income Note info in LP Mortgage Income stability/history Liabilities Delinquent Reserves &/or deposits inconsistent with Debt-to-income ratios Seller did not own Loan number amount overstated not verified understated federal debt not properly verified actual exceed HUDlimits the property for 90 days 495-7010256 $115,304 X X X 495-6738304 $109,670 X X X 495-6900244 $102,921 X X 495-6696017 $141,592 X X X 495-6173073 $129,920 X X X 495-6702555 $121,394 X X X 495-6828191 $115,151 X X X X 495-6781217 $26,948 X X X 495-6794279 $45,928 X X X 495-6973264 $137,837 X X X 495-6490206 $122,561 X X X Totals $1,169,226 5 2 7 1 7 1 9 1 *LP= Loan Prospector 43 Appendix D APPRAISALS WITH TECHNICAL DEFICIENCIES BY LOAN 44 Appendix E CASE NARRATIVES Case number: 495-7010256 Lender number: 1849200674 Loan amount: $115,304 Contract sales price: $119,595 Endorsement date: August 5, 2004 Default date: October 1, 2004 Current loan status: Foreclosure started (as of March 31, 2006) Reinstated by borrower who retains ownership (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier overstated the borrower’s monthly income by $102. It used monthly income of $6,493 to approve the loan in Loan Prospector, but file documents support monthly income of $6,391. The lower monthly income amount increased the back-end ratio (total fixed payment to effective income) to 47 percent. Currently, HUD’s maximum ratios are 31 percent (front-end ratio) and 43 percent (back-end ratio). 3. Premier overstated reserves/deposits in Loan Prospector and did not identify the source of funds. Premier reported reserves/deposits of $2,762. However, it did not provide current bank statements for the borrower or explain a large deposit of $2,500 on the statement date as required by HUD and Loan Prospector. HUD Handbook 4155.1, REV-5, paragraph 2-10 B, requires the lender to obtain a credible explanation for the source of funds when there is a large increase in an account. Loan Prospector’s feedback certificate states that the lender is responsible for documenting, according to HUD requirements, any situation not addressed on the feedback certificate. Without the unexplained deposit, we calculated reserves/deposits at $262, significantly less than the amount submitted to Loan Prospector. 45 Case number: 495-6738304 Lender number: 1849200674 Loan amount: $109,670 Contract sales price: $115,590 Endorsement date: January 5, 2004 Default date: June 1, 2004 Current loan status: Accelerated claim disposition. Claims paid as of April 28, 2006: $110,582 Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier understated liabilities by at least $294. It did not include any revolving debt in its calculation of monthly liabilities and reported total monthly debt of $1,140. We calculated monthly revolving debt to be $320 and total monthly debt to be $1,434. The higher monthly liability amount changed the monthly qualifying debt-to-income ratios to 37 percent (mortgage payment expense to effective income) and 54 percent (total fixed payment to effective income). Currently, HUD’s maximum ratios are 31 percent (front-end ratio) and 43 percent (back-end ratio). 3. Premier overstated reserves/deposits in Loan Prospector and did not identify the source of funds. It reported reserves/deposits of $2,500. However, it did not explain a large deposit of $2,200 on the same date as the Loan Prospector approval. HUD Handbook 4155.1, REV-5, paragraph 2-10 B, requires the lender to obtain a credible explanation for the source of funds when there is a large increase in an account. Loan Prospector’s feedback certificate states that the lender is responsible for documenting, according to HUD requirements, any situation not addressed on the feedback certificate. Without the unexplained deposit, we calculated deposits to be $300. 4. Premier reported gift funds of $10,101 to Loan Prospector, and the amount was credited on the HUD-1 settlement statement. However, Premier did not obtain a gift letter as required by the Loan Prospector feedback certificate. The settlement statement shows a $10,101 credit to the buyer from a nonprofit organization and a $10,701 charge to the seller. 5. The loan did not close in the HUD-approved lender name. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier used AustinLoan.com as the lender on the mortgage note and deed of trust. 6. As of April 28, 2006, HUD had paid claims on this property totaling $110,582. 46 Case number: 495-6900244 Lender number: 1849200674 Loan amount: $102,921 Contract sales price: $106,746 Endorsement date: July 13, 2004 Default date: December 1, 2004 Current loan status: Reinstated by borrower who retains ownership (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier overstated monthly income by $2,333. It used monthly income of $5,491 to qualify the borrower in Loan Prospector. The loan file shows the borrower’s self-employment income declining. Because of this, the loan file supports monthly income of only $3,158. The lower monthly income amount increased the monthly qualifying debt-to-income ratios to 31 percent (mortgage payment expense to effective income) and 48 percent (total fixed payment to effective income). The total fixed payment-to-income ratio exceeds HUD’s current guidelines, which provide the maximum of 43 percent for loan approval. 47 Case number: 495-6696017 Lender number: 1849200674 Loan amount: $141,592 Contract sales price: $155,000 Endorsement date: February 3, 2004 Default date: October 1, 2004 Current loan status: Property conveyed to HUD. Sold on June 14, 2005 Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier understated monthly debt by $19. It reported the estimated principal, interest, tax, and insurance payment of $1,301 to Loan Prospector for underwriting. We calculated monthly payment to be $1,320. The higher monthly liabilities increased the monthly qualifying debt-to-income ratios to 29 percent (mortgage payment expense to effective income) and 50 percent (total fixed payment to effective income). The total fixed payment-to-income ratio significantly exceeds HUD’s recently revised limits of 43 percent. 3. The Loan Prospector feedback certificate instructed Premier to obtain an explanation for employment gaps greater than 60 days. Premier did not obtain an explanation for a 13-month gap for the borrower. The borrower had held his current position for only six months, and there was no verification of employment from the employer to verify his probability of continued employment. We were not able to determine his income stability. 4. The loan did not close in the HUD-approved lender name. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier used AustinLoan.com as the lender name on the HUD-1 settlement statement, mortgage note, and deed of trust. 5. HUD’s losses on the property totaled $73,350. 48 Case number: 495-6173073 Lender number: 1849200674 Loan amount: $129,920 Contract sales price: $160,000 Endorsement date: January 2, 2004 Default date: August 1, 2005 Current loan status: Reinstated by borrower who retains ownership (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. The subject property is not eligible for Federal Housing Administration insurance. The seller entered into a sales agreement with the borrower 13 days before purchasing the subject property. HUD requires a seller to hold a property at least 90 days before it can be eligible for HUD mortgage insurance. 3. Premier entered a gift amount of $34,352 into Loan Prospector. According to the HUD-1 settlement statement and gift letter, the actual gift was $34,423. 4. Premier reported unsupported reserves of $2,153 to Loan Prospector. Loan Prospector instructed Premier to verify all reserves submitted. Also, HUD requires the lender to ensure that the loan application package contains all documents used to support its decision. Although the borrowers most recent pay check stub identified $7402 as a pension balance, we were unable to determine the vested amount. We were only able to verify the borrower’s bank deposits of $761. 5. Premier did not verify the stability of borrower income. The employer described the borrower’s probability of continued employment as “unknown.” Premier did not document its analysis or obtain clarification of the employer’s comments. 6. Premier did not use the HUD-approved lender name on closing documents. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier listed AustinLoan.com as the lender on the mortgage note, deed of trust, and the HUD-1 settlement statement. 7. As of April 28, 2006, HUD had paid claims totaling $875. 49 Case number: 495-6702555 Lender number: 1849200674 Loan amount: $121,394 Contract sales price: $127,835 Endorsement date: December 9, 2003 Default date: August 1, 2004 Current loan status: Property conveyed to HUD. Total claims paid as of April 28, 2006: $124,607 Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier originated the loan when the coborrower had a delinquent federal debt. The coborrower was delinquent on debt to the Department of Veterans Affairs at the time of application. Premier provided no evidence of repayment. HUD Handbook 4155.1, REV-5, paragraph 2-5 B, states that if the borrower is delinquent on any federal debt, the borrower is not eligible until the delinquent account is brought current or a repayment plan is established and verified by the federal agency owed. 3. Premier understated monthly debt by at least $211. It reported to Loan Prospector monthly debt of $1,837. However, it did not include the monthly car payment of $200 and understated by $11 the student loan payment that was coming due five months after closing. 4. Premier overstated income by $73. It reported monthly income to Loan Prospector of $4,971. We calculated the monthly income to be $4,898. 5. Premier did not use the HUD-approved lender name on closing documents. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier listed the lender as AustinLoan.com on the HUD-1 settlement statement, mortgage note, and deed of trust. 6. Premier did not provide a gift letter signed by the borrower. HUD Handbook 4155.1, REV-5, paragraph 2-10 C, requires the gift letter to be signed by the donor and the borrower. 7. As of April 28, 2006, HUD had paid claims totaling $124,607. 50 Case number: 495-6828191 Lender number: 1849200674 Loan amount: $115,151 Contract sales price: $117,000 Endorsement date: January 16, 2004 Default date: Neighborhood Watch shows “N/A” in the “Number of Payments before First Default” field. Current loan status: Preclaim (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier understated debt by $139. It reported to Loan Prospector monthly debt of $1,419. However, this loan closed with a buydown agreement. Therefore, Premier should have used total monthly debt of $1,558, which reflects mortgage payments at the note rate. The additional debt increased the monthly qualifying debt-to-income ratios to 34 percent (mortgage payment expense to effective income) and 55 percent (total fixed payment to effective income). Both ratios exceed HUD’s recently revised limits of 31 percent and 43 percent. 3. The loan did not close as approved. We concluded that Premier did not enter the gift and buydown information into the Loan Prospector system because the feedback certificate does not list the buydown agreement or the gift. HUD Handbook 4155.1, REV-5, paragraph 3-10 B, requires the lender to close the loan in the same manner as it was underwritten and approved. 4. Premier did not properly execute and complete loan documents. It did not sign the buydown agreement, and the buydown agreement did not include a provision to apply unused buydown funds to the mortgage balance. HUD Handbook 4155.1, REV-5, paragraph 2-14 B 2, requires the lender to demonstrate that the eventual increase in mortgage payments will not affect the borrower adversely and will not likely lead to default. 5. Premier did not use the HUD-approved lender name on closing documents. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier listed the lender as AustinLoan.com on the HUD-1 settlement statement, mortgage note, and deed of trust. 6. Premier did not provide a gift letter signed by the borrower. HUD Handbook 4155.1, REV-5, paragraph 2-10 C, requires the gift letter to be signed by the donor and the borrower. 51 Case number: 495-6781217 Lender number: 1849200674 Loan amount: $26,948 Contract sales price: $39,661 Endorsement date: December 23, 2003 Default date: June 1, 2004 Current loan status: Property conveyed to HUD. Total claims paid as of April 28, 2006: $33,294 Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier understated liabilities by $19. It reported to Loan Prospector monthly debt of $293 per month. We calculated monthly debt at $312. The higher monthly liability amount increased both of the monthly qualifying the debt-to- income ratios to 42 percent. The mortgage payment expense-to-effective income ratio exceeds HUD’s recently revised limit of 31 percent. 3. Premier overstated reserves/deposits in Loan Prospector and did not identify the source of funds. It reported to Loan Prospector reserves/deposits of $572. The borrower made two deposits on October 15, 2003, into a certificate of deposit and his personal checking account totaling $877. This amount is higher than the borrower’s monthly income, and there is no explanation in the loan file to support the source of funds for the large deposits. We could only verify $50 in earnest money. HUD Handbook 4155.1, REV-5, paragraph 2-10 B, requires the lender to obtain a credible explanation for the source of funds when there is a large increase in an account. 4. The loan did not close in the HUD-approved lender name. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier used AustinLoan.com on the mortgage note and deed of trust. 5. As of April 28, 2006, HUD had paid claims totaling $33,294. 52 Case number: 495-6325937 Lender number: 1849200674 Loan amount: $77,292 Contract sales price: $90,700 Endorsement date: January 6, 2004 Default date: June 1, 2005 Current loan status: Reinstated by borrower who retains ownership (as of April 28, 2006) Summary: Premier charged $144 in ineligible closing costs. The borrower paid $75 for lender inspection fees with no support and $69 for ineligible tax service fees. Mortgagee Letter 06-04 stipulates that only the actual cost of a service may be charged to a borrower, and tax service fees are ineligible. 53 Case number: 495-6794279 Lender number: 1849200674 Loan amount: $45,928 Contract sales price: $57,000 Endorsement date: December 8, 2003 Default date: None Current loan status: Repayment Plan (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier overstated the borrower’s monthly income by $66. It used monthly income of $970 to qualify the borrower in Loan Prospector. The borrower’s employment documentation supports monthly income of $903. 3. Premier understated the borrower’s monthly debt. It used monthly debt of $483 to qualify the borrower in the automated underwriting system. However, the mortgage note and settlement statement support monthly debt of $489. 4. The lower monthly income and higher monthly liability amount increased both of the monthly qualifying debt-to-income ratios to 54 percent. Both ratios exceed HUD’s recently revised limits of 31 percent (mortgage payment expense to effective income) and 43 percent (total fixed payment to effective income). 5. Premier did not use the HUD-approved lender name. Premier listed AustinLoan.com as the lender on the HUD-1 settlement statement, mortgage note, and deed of trust. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. 54 Case number: 495-6973264 Lender number: 1849200674 Loan amount: $137,837 Contract sales price: $140,000 Endorsement date: July 20, 2004 Default date: None Current loan status: Delinquent (as of April 28, 2006) Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. 2. Premier understated the borrower’s monthly debt by $117. It used monthly debt of $342 to qualify the borrower in Loan Prospector. The loan file supports monthly debt of $459. The additional $117 in monthly debt increased the borrower’s monthly qualifying debt-to-income ratios to 38 percent (mortgage payment expense to effective income) and 52 percent (total fixed payment to effective income). Both ratios exceed HUD’s recently revised limits of 31 percent and 43 percent. 3. Premier overstated borrower deposits by $1,935 and reserves by $2,314. It reported deposits of $2,068 and reserves of $3,037 to Loan Prospector. However, the borrowers were overdrawn in their bank account by $213. The borrowers had a 401K retirement account balance of $576. HUD Handbook 4155.1, REV-5, paragraph 2-10 K, provides that assets such as 401K retirement accounts may be included in the underwriting analysis up to only 60 percent of the value unless the borrower provides conclusive evidence that a higher percentage may be withdrawn after subtracting any federal income tax and any withdrawal penalties. We calculated deposits to be $133 (60 percent of $576 = $346 – overdraft of $213) instead of $2,068. Because of the overstated deposits, we calculated the borrowers’ reserves to be $723 instead of $3,037 as reported to Loan Prospector. Loan Prospector relied on the numbers reported in determining its accept rating. 4. Premier did not use the HUD-approved lender name on the HUD-1 settlement statement. Premier listed Austin Loan Corp. as the lender on the HUD-1 settlement statement. The HUD-approved lender name is Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. 55 Case number: 495-6490206 Lender number: 1849200674 Loan amount: $122,561 Contract sales price: $124,500 Endorsement date: January 13, 2004 Default date: December 1, 2004 Current loan status: Property conveyed to HUD. Sold April 27, 2006. Deficiencies: 1. The sponsor (JPMorgan Chase) certified to the integrity of incorrect data that Premier entered into the automated underwriting system. The incorrect data are material enough to affect loan approval. 2. Premier overstated the borrower’s monthly income by $1,354. It reported to Loan Prospector the borrower’s monthly income as $2,834. The borrower had recently been earning overtime pay. However, the borrower’s verification of employment stated that overtime, bonuses, etc., are not guaranteed. Therefore, in accordance with paragraph 2-7 A of HUD Handbook 4155.1, REV-5, we included only the borrower’s base pay in our calculation. The verification of employment shows the borrower’s annual base pay to be $24,419. We calculated her monthly pay to be $2,035. The borrower also had automatic deductions from her paychecks to pay two loans from her 401K retirement account. The monthly amount of deductions was $555. After we subtracted the 401K monthly payments to the retirement account, we calculated monthly income to be $1,480. Premier overstated the borrower’s income by $1,354 ($2,834 – $1,480). The lower monthly income increased the monthly qualifying debt-to-income ratios to 77 percent (mortgage payment expense to effective income) and 83 percent (total fixed payment to effective income). Both ratios exceed HUD’s recently revised limits of 31 percent and 43 percent. 3. The loan did not close in the HUD-approved lender name. The loan closed with AustinLoan.com as the lender rather than Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. The HUD-approved lender name is Premier Mortgage Funding, Inc., or Premier Mortgage Funding, Inc., d/b/a AustinLoan.com. Premier used AustinLoan.com on the HUD-1 settlement statement, mortgage note, and deed of trust. 4. HUD’s loss on the property totaled $51,402. 56 Case number: 495-6763242 Lender number: 1849200674 Loan amount: $112,360 Contract sales price: Streamline refinance without an appraisal Endorsement date: December 3, 2003 Default date: September 1, 2004 Current loan status: Property conveyed to HUD. Property sold on June 16, 2005. Net loss to HUD: $59,675 Deficiencies: 1. Premier charged the borrower $19 in ineligible closing costs. The borrower paid $19 for the credit report. HUD Handbook 4155.1, REV-5, paragraph 1-12 D, states that HUD does not require a credit report for streamline refinances. If a lender must obtain a credit report, the borrower may pay the fee out of pocket (not financed). 57
Premier Mortgage Funding, Inc., Austin, Texas, and Its Sponsor, JPMorgan Chase, Did Not Comply With HUD Underwriting Requirements and Did Not Meet All Quality Control Requirements
Published by the Department of Housing and Urban Development, Office of Inspector General on 2006-06-16.
Below is a raw (and likely hideous) rendition of the original report. (PDF)