Issue Date September 6, 2011 Audit Report Number 2011-NY-1014 TO: Deborah Holston, Acting Deputy Assistant Secretary for Single Family Housing, HU FROM: Edgar Moore, Regional Inspector General for Audit, New York/New Jersey, Region, 2AGA SUBJECT: All American Home Mortgage Corp., Brooklyn, NY, Did Not Always Comply With HUD-FHA Loan Underwriting Requirements HIGHLIGHTS What We Audited and Why We audited All American Home Mortgage Corp., a nonsupervised1 lender located in Brooklyn, NY, in support of the Office of Inspector General’s (OIG) goal of improving the integrity of single-family insurance programs. We selected this lender because of its 8.8 percent default and claim ratio for insured single-family loans with beginning amortization dates between September 1, 2008, and August 31, 2010. This rate was more than double the New York State average of 3.57 percent for the same period. The audit objectives were to determine whether All American (1) approved Federal Housing Administration (FHA)-insured loans in accordance with the requirements of the U.S. Department of Housing and Urban Development (HUD)-FHA, and (2) implemented a quality control plan in accordance with HUD-FHA requirements. 1 A nonsupervised lender is a HUD-FHA-approved lending institution, the principal activity of which involves lending or investing funds in real estate mortgages. What We Found All American officials did not always approve FHA-insured loans in accordance with HUD-FHA requirements. Specifically, material underwriting deficiencies were noted regarding 6 of the 20 loans reviewed, such as inadequate verification of gift funds, the statutory minimum investment, source of funds, improper calculation of income and inconsistent information not reconciled. As a result, loans were approved for potentially ineligible borrowers, which caused HUD- FHA to incur an unnecessary insurance risk. In addition, All American officials charged the borrowers $680 in unallowable fees, such as wire and courier fees. All American officials did not ensure that their quality control plan was implemented in accordance with HUD-FHA requirements. Consequently, the effectiveness of the plan was impaired, resulting in a lack of assurance that loan origination problems were identified and appropriate corrective action was taken to prevent similar occurrences. What We Recommend We recommend that HUD’s Acting Deputy Assistant Secretary for Single Family Housing require All American officials to (1) indemnify HUD against future losses of more than $1.07 million related to the five loans that were underwritten in violation of HUD-FHA requirements, (2) reimburse HUD for the $181,515 in claims and associated fees paid on one loan with significant underwriting deficiencies, (3) ensure that borrowers have been reimbursed $680 for unallowable wire and courier fees, (4) establish procedures to ensure that all HUD-FHA underwriting requirements are properly implemented and documented, and (5) implement quality control procedures to ensure that management responses and planned corrective action are adequately documented and quality control reviews are always conducted in accordance with HUD-FHA requirements. For each recommendation without a management decision, please respond and provide status reports in accordance with HUD Handbook 2000.06, REV-3. Please furnish us copies of any correspondence or directives issued because of the audit. Auditee’s Response We discussed the results of the audit with auditee officials during the audit, provided them with a copy of the draft report, and requested their comments on July 21, 2011. We held an exit conference with auditee officials on July 27, 2011, and they provided their written comments on August 3, 2011, at which time they generally disagreed with finding 1 and agreed with finding 2. The complete text of auditee officials’ response, along with our evaluation of that response, can be found in appendix B of this report. 2 TABLE OF CONTENTS Background and Objectives 4 Results of Audit Finding 1: All American Officials Did Not Always Comply With HUD-FHA 6 Underwriting Requirements Finding 2: All American Officials Did Not Implement a Quality Control Plan in 12 Accordance With HUD-FHA Requirements Scope and Methodology 17 Internal Controls 18 Appendixes A. Schedule of Questioned Costs and Funds To Be Put to Better Use 20 B. Auditee Comments and OIG’s Evaluation 21 C. Summary of Loans With Material Underwriting Deficiencies 36 D. Schedule of Actual and Potential Losses to the FHA Insurance Fund 37 E. Case Summary Narratives 38 3 BACKGROUND AND OBJECTIVES All American Home Mortgage Corp., was incorporated in the State of New York in December 1989 under the name AllBank Mortgage Corp. In June 1992, it adopted the name AllMoney Mortgage Bankers, Inc., which was changed in April 2002 to its current name. All American has three active branch offices located in Lake Worth, FL, Uniondale, NY, and its main office is located in Brooklyn, NY. All American became an authorized Federal Housing Administration (FHA) direct endorsement lender on August 25, 1993. It is a nonsupervised lender, the principal activity of which involves lending or investing funds in real estate mortgages. A nonsupervised lender may originate, sell, purchase, hold, or service FHA-insured mortgages, depending on its wishes and qualifications. All American originated 500 loans with amortization dates between September 1, 2008, and August 31, 2010. As of August 31, 2010, 44 of the 500 loans originated by All American were in default, and its loan default rate was 8.8 percent. This rate was more than double the New York State average of 3.57 percent for the same period. All American originated 32 of 44 defaulted loans using FHA’s Technology Open To All Lenders (TOTAL) Mortgage Scorecard and the remaining 12 defaulted loans were originated manually. The TOTAL Mortgage Scorecard is not an Automatic Underwriting System2 (AUS). It is a mathematical equation for use within an AUS. To underwrite an FHA loan electronically a mortgagee must process the request through an AUS that communicates with TOTAL. FHA’s TOTAL Mortgage Scorecard evaluates the overall creditworthiness of the applicants based on a number of credit variables. When TOTAL combines with the functionalities of the AUS, it indicates a recommended level of underwriting and documentation in determining a loan’s eligibility for insurance by FHA. The combined analysis by TOTAL and the AUS will either conclude that the borrowers’ credit and capacity for repayment of the mortgage is acceptable or refer the loan application to an individual Direct Endorsement (DE) underwriter for further consideration and review. For mortgage loans scored as “accept” or “approve,” FHA has granted a number of credit policy waivers and documentation relief from the instructions in HUD Handbook 4155.1 as described in FHA TOTAL Mortgage Scorecard User Guide, dated September 2003. However, lenders must still comply with outstanding eligibility requirements and ensure the integrity of the data used to render a decision. For loans receiving a “refer” risk classification and are remanded to a DE underwriter, FHA’s credit policies as described in HUD Handbook 4155.1 apply. The lender using the TOTAL Mortgage Scorecard must conduct a manual underwriting review according to FHA’s guidelines for all loan applications that generate a “refer” rating. The underwriter must 2 An Automated Underwriting System is a computerized system for doing automated underwriting. The most widely used are Fannie Mae’s “Desktop Underwriter” and Freddie Mac’s “Loan Prospector”. 4 determine if the borrower is creditworthy in accordance with FHA standard credit policies and guidelines. The objectives of the audit were to determine whether All American officials (1) approved insured loans in accordance with HUD-FHA requirements, and (2) implemented a quality control plan that complied with HUD-FHA requirements. 5 RESULTS OF AUDIT Finding 1: All American Officials Did Not Always Comply With HUD- FHA Underwriting Requirements All American officials did not always approve FHA-insured loans in accordance with HUD-FHA requirements. Specifically, material underwriting deficiencies were noted regarding 6 of the 20 loans reviewed, such as inadequate verification of gift funds, inadequate verification of statutory minimum investment, inadequate verification of source of funds, improper calculation of income and improper verification of employment, unsupported cash reserves on Desktop Underwriter underwriting findings, and inconsistent information not reconciled. These deficiencies occurred because All American officials did not have adequate controls to document, verify, and reconcile the borrowers’ information; therefore, officials did not ensure that all loans were processed in compliance with HUD-FHA requirements. As a result, the FHA insurance fund incurred a loss of $181,515 on one loan and continues to be at risk for more than $1.07 million3 on five loans. All American officials also charged the borrowers $680 in unallowable fees, such as wire and courier fees. However, officials are taking corrective action to reimburse the borrowers for the unallowable fees charged. Material Underwriting Deficiencies Noted All American officials originated six loans that exhibited material underwriting deficiencies. While the underwriting process is somewhat subjective, these deficiencies occurred because officials neither always followed HUD-FHA requirements nor exercised due diligence in verifying and documenting the borrowers’ income and assets. The table below summarizes the deficiencies identified in the six loans. These deficiencies are not independent of each other as all loans exhibited at least one material deficiency. 3 This amount is estimated at $1,070,963 (59 percent of the $1,815,191 unpaid principal balance of the five loans). The 59 percent loss rate is based on HUD’s Single Family Acquired Asset Management System’s (SAMS) Case Management Profit and Loss by Acquisition computation for Fiscal Year 2010 based on actual sales. 6 Number of Deficiency loans Gift funds and statutory minimum investment 1 Source of funds 2 Income or employment resulting in incorrect ratios 3 Cash reserves 3 Inconsistent information 1 Appendix C of this report provides a summary of loans with material underwriting deficiencies identified in each of the seven cases, and appendix E provides detailed descriptions of these deficiencies, as well as the applicable HUD-FHA requirements. Inadequate Verification of Gift Funds and Statutory Minimum Investment All American officials neither adequately verified nor documented the source of gift funds used for one borrower’s earnest money deposits. Consequently, the statutory minimum investment was not obtained since the borrower’s investment in the property was not verified. For example, in FHA case number 374-5045917, All American officials did not adequately verify the source of a $9,160 gift used as part of the borrowers’ $13,655 earnest money deposit. The Desktop Underwriter underwriting findings showed that the borrowers’ minimum statutory investment requirement was $13,615 ($389,000 x 3.5 percent), and the lender file contained a gift letter with no date from the coborrower’s stepbrother for a $9,160 gift to the coborrower to be applied toward the property purchase. The lender file contained a check, dated January 16, 2009, from the donor to the borrower’s closing attorney for $9,160. However, the lender file did not contain documentation verifying that the source of the gift funds was indeed the donor’s own funds because the transaction journal dated December 15, 2008, to January 16, 2009, from the donor’s bank showed that the donor had a negative balance at the beginning of the month. It showed the following: a negative balance of ($523) on December 15, 2008, a deposit of $10,000 on December 16, 2008, several withdrawals totaling $10,010 during the period December 19 to December 22, 2008, and a deposit of $9,300 and withdrawal of $9,170 on January 16, 2009. Consequently, All American officials did not provide assurance that the gift funds came from the donor’s personal account and ultimately did not come from an unacceptable source. Without documentation verifying that the gift funds were from an acceptable source, the borrower did not make the minimum cash investment in the property, and the lender did not verify and document the borrower’s gift and investment in the property. 7 Inadequate Verification of the Source of Funds All American officials did not adequately verify the source of the funds for two borrowers. For example, in case number 374-4874336, All American officials did not provide adequate support to show that the borrower had sufficient funds to complete the transaction. The Desktop Underwriter underwriting findings stated that the depository assets totaling $15,258 were available to underwrite this case. However, $11,492 of the $15,258 was not supported because the bank statements exceeded the 120-day documentation requirement. In addition, the earnest money of $10,000 was not properly documented because the lender did not verify the source of funds. Further, the verified assets of $3,766 ($15,258 - $11,492) were not sufficient funds to close the loan because the HUD-1 settlement statement showed that the borrower needed $11,735 ($10,000 earnest money + $1,735 required cash from borrower) in funds to close. Therefore, the lender did not verify that the borrower had sufficient funds to complete the transaction. Inadequate Verification of Income or Employment that Resulted in the Incorrect Calculation of Qualifying Ratios All American officials inadequately verified the income or employment for three borrowers resulting in the incorrect calculation of qualifying ratios. For instance, in case number 374-4840303, the Desktop Underwriter underwriting findings showed that total income of $15,568 was listed as available on the loan application to underwrite this case. However, $2,157 ($15,568 - $13,411 verified income) of the $15,568 was overstated because All American officials did not average the base pay for the two borrowers for 30.33 months (January 1, 2006, to July 10, 2008, the dates on the verification of employment). All American officials concurred that the borrowers’ income was overstated. Therefore, the mortgage payment-to-income ratio (front) was increased from 24.05 to 27.91 percent ($3,744/$13,411) and the total fixed payment-to-income ratio (back) was increased from 40.29 to 46.76 percent ($6,272/$13,411). The verified income was 13.85 percent [(15,568 report income - 13,411 verified income)/15,568] less than that reported by the borrowers. Since the difference in verified income was 13.85 percent, or more than the 5 percent difference allowed by HUD, there was a need to rescore the mortgage loan. 8 Inadequate Verification of Cash Reserves All American officials inadequately verified cash reserves on Desktop Underwriter underwriting findings for three borrowers. For instance, in case number 374-4874336, the underwriting findings showed cash reserves of 3 months; however, this amount was not supported by the borrowers’ assets. All American officials stated that the correct available funds were $3,766, which was well below the 3 months of cash reserves after the closing amount as noted on the underwriting findings. The HUD-1 settlement statement showed that the borrower needed $1,735 to close. The underwriting findings showed that the borrower had cash reserves of $11,094; however, this amount was incorrect because the borrower only had cash reserves of $2,031 ($3,766 - $1,735) after closing. Therefore, after closing, the borrower had cash reserves of less than a month, or 68 percent of the total mortgage payment ($2,031/$2,991). The cash reserve verified amount was $2,031, which was 82 percent [($11,094 - $2,031)/$11,094] less than the Underwriting Findings, or more than 10 percent less than that reported by the borrowers on the loan application; therefore, the lender should have rescored the mortgage loan as required. Inconsistent Information Not Reconciled All American officials processed one FHA-insured loan without reconciling discrepancies found in the loan file documentation. For example, with respect to FHA case number 374-5019085, the direct endorsement approval for a HUD- FHA-insured mortgage showed an interest rate of 5 percent; the uniform residential loan application and mortgage note had an interest rate of 5 percent and principal and interest of $3,004. However, FHA’s loan underwriting and transmittal summary had an interest rate of 6.5 percent and principal and interest of $3,538, and the Desktop Underwriter underwriting findings had an interest rate of 6.5 percent and principal and interest of $3,556. As a result, the lender incorrectly calculated the borrowers’ back and front ratios because All American overstated the mortgage payment and interest by $552 ($3,556 - $3,004) and the front and back ratios were decreased from 40.85 to 35.53 percent [($4,240 - $552)/$10,379] and 45.15 to 39.83 percent [($4,686 - $552)/$10,379], respectively. All American officials stated that the file was qualified initially at a 6.5 percent interest rate and closed at a decreased interest rate of 5 percent. All American officials further stated that resubmission used to be required only for an increase on the interest rate and the mortgage note rate of 5 percent and that the principal and interest of $3,004 was the correct one. We agreed that the loan was not required to be rescored because of the decrease on the interest rate; however, Mortgagee Letter 92-5 prohibits the lender from processing loans without reconciling discrepancies in the file documentation. 9 Unallowable Fees All American officials charged borrowers unallowable fees such as wire or courier fees on 9 of the 20 loans. However, as a result of our audit work, the lender disbursed a check to the borrowers for the unallowable fees charged. Four of the nine loans contained material underwriting deficiencies and are included in appendix C. The remaining five loans had deficiencies that were not deemed significant enough to impact the insurability of the loan The table below details the loans in which unallowable fees were charged to the borrowers.4 Unallowable fees Case number charged to borrowers 374-5043583 45 374-4874336 90 374-5045917 90 374-5119533 90 374-4974705 45 374-4778212 90 374-4805280 45 374-5105511 90 374-5179044 95 Total 680 Conclusion Six of the twenty loans reviewed exhibited material underwriting deficiencies that posed a material risk to the FHA insurance fund, such as inadequate verification of gift funds, statutory minimum investment, inadequate verification of the source of funds, improper calculation of income or inadequate verification of employment resulting in the incorrect calculation of qualifying ratios, inadequate verification of cash reserves, and inconsistent information not reconciled. In addition, the lender charged borrowers $680 in unallowable fees, such as wire and 4 Four loans highlighted in green are included in appendix C. The five loans highlighted in blue contained deficiencies deemed not significant enough to impact the insurability of the loan. 10 courier fees. Thus, indemnification is warranted against future losses on five loans with material underwriting deficiencies; the loss to HUD is estimated to be at more than $1.07 million. Further, the HUD-FHA insurance fund incurred a loss of $181,515 for claims and associated fees paid on one loan. These deficiencies occurred because All American officials did not have adequate controls to document, verify, and reconcile the borrowers’ information; therefore, officials did not ensure that all loans were processed in compliance with HUD- FHA requirements. Recommendations We recommend that HUD’s Acting Deputy Assistant Secretary for Single Family Housing require All American officials to 1A. Indemnify HUD against any future losses on the five loans with material underwriting deficiencies. The projected loss is $1,070,963 based on HUD’s default loss rate of 59 percent of the unpaid principal balance of $1,815,191. 1B. Reimburse HUD for the loss of $181,515 that resulted from the amount of claims and associated fees paid on one loan with significant underwriting deficiencies, case number 374-4840303. 1C. Ensure that borrowers have been reimbursed $680 for unallowable wire and courier fees. 1D. Establish underwriting procedures that will provide assurance that borrowers’ information are documented, verified, and reconciled to ensure that HUD-FHA requirements are always complied with by being properly implemented and documented. 11 Finding 2: All American Officials Did Not Implement a Quality Control Plan in Accordance With HUD-FHA Requirements All American officials did not ensure that a quality control plan was implemented in accordance with HUD-FHA requirements. The plan implemented did not include basic and specific HUD- FHA requirements. Specifically, officials did not ensure that (1) management responses and planned corrective actions were adequately documented, (2) quality control reviews were conducted in a timely manner, (3) all early payment defaulted loans defaulting within 6 months were routinely reviewed, and (4) quality control reviews complied with HUD-FHA requirements. These deficiencies occurred due to weaknesses in All American officials’ implementation of their quality control plan. Consequently, the effectiveness of All American’s quality control plan was impaired, resulting in a lack of assurance that loan origination problems were identified and appropriate corrective action was taken to prevent similar occurrences. Quality Control Plans Not in Accordance With HUD-FHA Requirements During the period September 1, 2008, through October 31, 2010, All American officials implemented three quality control plans, dated August 2006, July 2009, and October 2010. However, the three quality control plans were not in accordance with HUD-FHA requirements. The three quality control plans were developed by a contractor, and All American officials added controls to them to be carried out by the contractor. The two quality control plans, dated August 2006 and July 2009, were implemented during the audit period but did not contain all HUD-FHA requirements. All American officials had incorporated most of the requirements into their updated quality control plan, dated October 2010; however, there were three basic requirements that were not included. The updated plan did not include the clauses that are required by HUD Handbook 4060.1 REV 2, Paragraphs 7-3(I), 7-6(B), and7-6(C). Specifically, Quality control reports that identified deficiencies were to include a final report that identified the corrective actions taken, the timetable for completion of actions, and any planned follow-up activities. If more than 15 loans were closed per month, the quality control reviews were to be conducted at least monthly, addressing one month’s activities. If 15 or fewer loans were closed per month, the quality control reviews were to be conducted at least quarterly. 12 If 3,500 or fewer FHA loans were originated or underwritten per year, 10 percent of the FHA loans were to be reviewed. If more than 3,500 FHA loans were originated or underwritten per year, 10 percent of the FHA loans or a statistical random sampling that provided a 95 percent confidence level with 2 percent precision was to be reviewed. Management Responses and Planned Corrective Action Inadequately Documented All American officials did not adequately document management responses and planned corrective actions for deficiencies identified during quality control reviews. During the audit period, 58 loans were reviewed under the quality control plans dated August 2006 and July 2009; however, quality control reports did not adequately document management responses and planned corrective actions. All American officials did not provide evidence that the deficiencies were addressed for 35 of the 58 quality control reports. HUD Handbook 4060.1, REV-2, paragraph 7-3I, states that management must take prompt action to deal appropriately with any material findings. The final report or an addendum must identify actions being taken, the timetable for their completion, and any planned follow-up activities. In addition, All American’s quality control policies and procedures, dated August 2006, states that senior management should respond to all deficiencies noted from quality control reports. Further, All American’s quality control policies and procedures, dated July 2009, states that a third-party provider is used for quality control reviews and the third-party provider follows FHA guidelines. However, 43 of 58 quality control reports did not always identify the actions being taken, a timetable for completion of the actions taken, and planned follow-up activities. These weaknesses occurred because All American officials did not establish procedures to ensure that their quality control plan was properly implemented. Quality Control Reviews Not Conducted in a Timely Manner All American officials did not conduct quality control reviews in a timely manner. Of the 58 loans reviewed under the quality control plan, 32 were not reviewed within 90 days of the closing of the loan as required by HUD. HUD Handbook 4060.1, REV-2, paragraph 7-6A, states that loans must be reviewed within 90 days from the end of the month in which the loan closed. In addition, monthly quality control reviews were not conducted when All American officials closed more than 15 loans during 15 months within a 2-year audit period. HUD Handbook 4060.1, REV-2, paragraph 7-6B, states that lenders closing more than 15 loans monthly must conduct quality control reviews at least monthly and the reviews must address 1 month’s activities. This requirement is intended to ensure 13 that problems left undetected before closing are identified as early after closing as possible. The deficiency described above occurred because All American officials did not provide the contractor with a closed loan report in a timely manner. Loans Defaulting Within the First 6 Months Not Routinely Reviewed All American officials did not routinely select loans defaulting within the first 6 months for review as required by HUD. HUD Handbook 4060.1, REV-2, paragraph 7-6D, states that in addition to the loans selected for routine quality control reviews, lenders must review all loans going into default within the first six payments. As defined here, early payment defaults are loans that become 60 days past due. All American officials provided an early payment defaulted list of 34 loans; however, quality control reviews were not conducted for 10 of the 34 early payment defaulted loans. In addition, 19 of 34 early payment defaulted loans were not reviewed until 61 to 567 days after the loans defaulted within the first six payments. According to the quality control contractor, the early payment defaulted loans were not reviewed because All American officials did not provide the contractor with the list of all the early payment defaulted loans. Quality control reviews of early payment defaulted loans can provide valuable information about the origin of default that may indicate inadequate underwriting. All American officials acknowledged this weakness and stated that they would provide the contractor all of the early payment defaulted loans. retainedReviews Quality Control in the future. Not in Compliance With HUD Requirements All American officials did not conduct quality control reviews in accordance with HUD requirements. Six of the fifty-eight loans were examined to determine whether quality control reviews were conducted in accordance with HUD requirements. The examination revealed that three of the six loan files did not contain evidence that the borrower’s sources of funds were reverified as required. HUD Handbook 4060.1, REV-2, paragraph 7-6E(2), states that documents contained in the loan files, such as documents relating to the borrower’s income, gifts, or sources of funds, should be checked for sufficiency and subjected to written reverification. All American officials acknowledged the inadequacy of the reviews and planned to take corrective action by engaging another quality control company to conduct their second quarter (April to June 2011) quality control reviews. 14 Conclusion All American officials did not ensure that their quality control plan was implemented in accordance with HUD-FHA requirements. As a result, (1) all basic and specific HUD-FHA requirements were not included in the plan, (2) management responses and planned corrective actions were inadequately documented, (3) quality control reviews were not conducted in a timely manner, (4) loans defaulting within the first 6 months were not routinely reviewed, and (5) quality control reviews did not comply with HUD-FHA requirements. These deficiencies occurred due to weaknesses in All American officials’ implementation of their quality control plan. Consequently, the effectiveness of the quality control plan was impaired; thus, All American officials could not provide assurance that their quality control process was capable of evaluating, monitoring, and improving the quality of loans originated. Recommendation We recommend that HUD’s Acting Deputy Assistant Secretary for Single Family Housing require All American officials to 2A. Update their current quality control plan, dated October 2010, to include all of the requirements. Specifically, the plan should include language detailing that Quality control reports identifying deficiencies should include a final report that identifies the corrective actions taken, the timetable for completion of actions, and planned follow-up activities. If more than 15 loans are closed per month, quality control reviews should be conducted at least monthly, addressing 1 month’s activities. If 15 or fewer loans are closed per month, quality control reviews should be conducted at least quarterly. If 3,500 or fewer FHA loans are originated - or underwritten per year, 10 percent of the FHA loans must be reviewed. If more than 3,500 FHA loans are originated or underwritten per year, 10 percent of the FHA loans or a statistical random sampling that provides a 95 percent confidence level with 2 percent precision must be reviewed. 2B. Implement procedures to ensure that (1) management responses and planned corrective actions are adequately documented, (2) quality control reviews are conducted in a timely manner, (3) all loans defaulting within 15 the first 6 months are reviewed, and (4) quality control reviews comply with HUD requirements. We further recommend that the Director of HUD’s Homeownership Center’s Quality Assurance Division 2C. Follow up with All American officials to ensure that the required quality control procedures have been implemented. 16 SCOPE AND METHODOLOGY To accomplish the audit objectives, we reviewed documentation from HUD’s Philadelphia, PA, Homeownership Center’s loan endorsement files, as well as case files provided by All American officials. We also reviewed All American’s quality control procedures to assess whether they were adequate and properly implemented in accordance with HUD requirements. We reviewed applicable laws, regulations, HUD handbooks, and mortgagee letters. We interviewed All American’s loan originator, loan processor, underwriter, quality control manager, and postclosing coordinator as well as an official of the quality control contractor to obtain an understanding of the policies and procedures related to the lender’s management controls. We analyzed HUD’s postendorsement technical reviews, Approval Recertification Review Tracking System findings, and independent audit reports. We reviewed a nonstatistical sample of 20 of the 44 FHA defaulted loans that were originated and underwritten by All American officials during the period September 1, 2008, through August 31, 2010. The population consisted of 44 loans with total mortgage amounts of more than $18.6 million. A nonstatistical sample of 20 FHA loans with a total mortgage amount of more than $8.6 million was selected for review as follows: (1) we selected 14 loans for which 6 payments or fewer were made before the first 90-day default was reported, (2) 4 loans were selected for which 7 payments were made before the first 90-day default was reported and that were manually underwritten, and (3) 2 loans were selected for which 8 payments were made before the first 90-day default. The 20 loans included 14 purchased TOTAL Mortgage Scorecard loans, 1 refinanced TOTAL Scorecard loan, and 5 refinanced manual loans. While we did not review and assess the controls over computer-processed data for HUD’s Neighborhood Watch System, we did use data obtained from the system for informational purposes. We performed a minimal level of testing to assure the integrity of the computer- processed data relevant to our audit objectives and found the data to be sufficiently reliability. The minimal level of testing consisted of tracing the loan amount, closing date, among other items to the source documentation. We performed our audit fieldwork from February through June 2011 at All American’s main office located at 1001 60th Street, Brooklyn, NY. We conducted the audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. 17 INTERNAL CONTROLS Internal control is a process adopted by those charged with governance and management, designed to provide reasonable assurance about the achievement of the organization’s mission, goals, and objectives with regard to Effectiveness and efficiency of operations, Reliability of financial reporting, and Compliance with applicable laws and regulations. Internal controls comprise the plans, methods, and procedures used to meet the organization’s mission, goals, and objectives. Internal controls include the processes and procedures for planning, organizing, directing, and controlling program operations as well as the systems for measuring, reporting, and monitoring program performance. Relevant Internal Controls We determined that the following internal controls were relevant to our audit objectives: Controls over the loan origination process - Policies and procedures that management has in place to reasonably ensure that the loan origination process complies with HUD program requirements. Controls over the quality control plan - Policies and procedures that management has in place to reasonably ensure the implementation of HUD quality control requirements. We assessed the relevant controls identified above. A deficiency in internal control exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, the reasonable opportunity to prevent, detect, or correct (1) impairments to the effectiveness or efficiency of operations, (2) misstatements in financial or performance information, or (3) violations of laws and regulations on a timely basis. 18 Significant Deficiencies Based on our review, we believe that the following items are significant deficiencies: All American officials did not ensure that loans were underwritten in accordance with HUD-FHA requirements (see finding 1). All American officials did not adequately implement a quality control plan that ensured compliance with HUD-FHA requirements (see finding 2). 19 APPENDIXES Appendix A SCHEDULE OF QUESTIONED COSTS AND FUNDS TO BE PUT TO BETTER USE Recommendation Ineligible 1/ Funds to be put number to better use 2/ 1A $1,070,963 1B $181,515 1C $680 Total $182,195 $1,070,963 1/ Ineligible costs are costs charged to a HUD-financed or HUD-insured program or activity that the auditor believes are not allowable by law; contract; or Federal, State, or local policies or regulations. 2/ Recommendations that funds be put to better use are estimates of amounts that could be used more efficiently if an Office of Inspector General (OIG) recommendation is implemented. These amounts include reductions in outlays, deobligation of funds, withdrawal of interest, costs not incurred by implementing recommended improvements, avoidance of unnecessary expenditures noted in preaward reviews, and any other savings that are specifically identified. In this instance, if HUD implements our recommendation to indemnify the five loans exhibiting material underwriting deficiencies, it will reduce FHA’s risk of loss to the insurance fund. The amount above is based on HUD’s default loss rate of 59 percent of the total unpaid principal balance of $1,815,191, as April 30, 2011 (see appendix D). 20 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments 21 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 1 Comment 2 22 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 3 Comment 4 23 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 4 Comment 5 24 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 5 25 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 6 26 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 7 27 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 8 28 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 8 29 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 9 Comment 10 Comment 11 30 Appendix B AUDITEE COMMENTS AND OIG’S EVALUATION Ref to OIG Evaluation Auditee Comments Comment 12 31 Appendix B OIG Evaluation of Auditee Comments Comment 1 All American officials assert that their default rate of 8.8 percent would have been below HUD’s established threshold if FHA-to-FHA Non Credit Qualifying Streamline Refinances were not taken into consideration. Further, officials disagree with the review results pertaining to 6 of the 7 loans found to contain material underwriting deficiencies and do not contest 1 out of 7 cited loans. Nevertheless, although we recognize the officials’ opinion, the fact remains that their 8.8 percent default rate was nearly triple the New York State average of 3.57 percent during the same period, and the results of our review are supported by documentation provided during and subsequent to the audit. Comment 2 All American officials allude to discomfort and preconceived opinions on OIG’s part towards the use of FHA’s TOTAL Mortgage Scorecard. Officials contend that the regulatory standards that were in effect during the period for the activities examined were misinterpreted, and that sufficient supplementary documentation was provided to prevent the findings. Further, officials express that the uncertainty as to the accuracy of the national default rate demands OIG’s attention, citing for example, the February 17, 2010 Mortgage Review Board Administrative Action Docket No. 10-1630-MR. Contrary to the officials’ perception; OIG does not have a preconceived opinion towards the use of FHA’s TOTAL Mortgage Scorecard. We commend the use of the TOTAL Scorecard technology, which enhances FHA’s ability and capacity to oversee its expanded market share in order to achieve HUD’s strategic goal of strengthening the nation’s housing market to bolster the economy and protect consumers. In contrast with the officials’ beliefs, the regulatory standards that were in effect at the time of the activities, along with documentation provided during and subsequent to the audit field work were taken into consideration. The officials’ citing of the Mortgage Review Board Docket that pertains to the administrative action taken by HUD against another lender does not in any way support the contention that the national default rate is inaccurate. Nevertheless, in this case the audit results concluded that All American officials did not always comply with HUD-FHA requirements in the approval of FHA-insured loans. Accordingly, we have not removed the finding from the final report. Comment 3 All American officials state that immediate corrective action was initiated and implemented swiftly in the areas needing so, and that their underwriting had absolutely nothing to do with borrowers defaulting on their mortgages. The actions taken by the officials are responsive to the audit; however, since the audit disclosed material underwriting deficiencies that could have lead to some borrowers going into default, this fact further supports our stance on not removing finding 1 from the final report. 32 Appendix B OIG Evaluation of Auditee Comments Comment 4 For case number 374-5019085, OIG agrees that the asset in question of $1,508 (unverified retirement savings withdrawal) was approximately five percent of the total asset ($1,508/$29,468). However, the verified assets of $27,960 ($29,468 - $1,508) [not the $28,930 in the lenders comments] were not sufficient and did not equal the 2 months of cash reserves after the closing ($12,368), as reported on the underwriting findings. The total depository assets of $29,468 included the unverified retirement savings plus a gift of $25,000 that the HUD-1 settlement statement showed was required at closing. Thus the borrower had cash reserves of only $2,960 ($29,468-$1,508-$25,000) after closing. Therefore, since the cash reserve verified amount was $2,960, which was 76 percent less [($12,368 - $2,960) / $12,368], or more than 10 percent less than that reported by the borrowers on the loan application; All American officials should have rescored the mortgage loan as required. Further, All American officials contend that the final submission to TOTAL/AUS was not reviewed during the audit, and promised to provide the final transmission for review soon. Unfortunately, officials never provided the final TOTAL/AUS submission subsequent to the audit and the concluding exit conference. Thus, the issue of source of funds is unchanged. Comment 5 For case number 374-5179044, OIG removed the issue of inadequate verification of the source of gift funds and the statutory minimum investment from the final report based on the review of supporting documentation provided during the exit conference. Specifically, All American officials provided a transaction summary from the donor’s checking account that shows that the donor had funds of $13,406 on March 20, 2009, which were enough to cover the gift of $9,000 as noted on the gift letter dated April 3, 2009. OIG also removed the issue of inconsistent information not reconciled by the lender from the final report due to documentation supporting the immateriality of the $12 fire insurance discrepancy ($100 less $88). However, the issue of improper verification and calculation of income that resulted in incorrect calculated ratios is unchanged because according to the borrower’s pay stubs for pay period ending February 1, February 15, and March 15, 2009, the base biweekly pay was $2,550; therefore, the monthly pay should have been $5,525 ($2,550 x 26 / 12) instead of $5,647. In addition, the borrower’s increasing income trend and stability does not support that the lender appropriately verified the borrowers’ bonus income for two years, as required by HUD. Therefore, the issue of improper verification and calculation of income that resulted in incorrect calculated ratios is unchanged because the lender lacked evidence of two years of bonus income. Comment 6 For case number 374-4974705, OIG removed the issue of inconsistent information not reconciled by the lender from the final report since the underwriter resubmitted the loan using TOTAL Mortgage Scorecard with the 33 Appendix B OIG Evaluation of Auditee Comments correct tax and special assessment. In addition, we removed the issue of inadequate verification of income resulting in incorrectly calculated ratios. Although the borrower’s April 2008 lottery winnings of $1 million will probably make her ineligible to receive SSI; the lender did obtain a letter from the Social Security Administration, dated almost seven months after the lottery winnings, stating that the borrower was receiving SSI payments. As such, it is not the lenders responsibility to notify the Social Security Administration that a borrower receiving SSI has won the lottery. Accordingly, the only issue that remains is the unallowable fee charges that may have been repaid. Comment 7 For case number 374-4840303, the terms and conditions for the retirement accounts provided during the exit conference were reviewed and found to only support the withdrawals for one of the borrower’s retirement accounts. The other retirement account of $9,779 remains unsupported. However, during the exit conference, All American officials also provided a copy of a cancelled check of $9,807 from the borrower to the closing agent, therefore, the issue of inadequate verification of the source of funds was removed from the final report. However, All American officials did not support the income calculation that was used to approve the loan. Therefore, the issue of inadequate verification of the borrowers’ income resulting in incorrectly calculated ratios and inadequate verification of cash reserves on the Desktop Underwriter Underwriting Findings are unchanged. Comment 8 For case number 374-5045917, All American officials stated that the gift was documented further than required by Total Scorecard. They stated that the gift was listed on the application and there is a gift letter for which the donor attested that the gift was not made available from any person with an interest in the sale and that no repayment is expected. They provided copies of the gift check and the transfer of funds into the seller’s attorney escrow account, etc., however, officials could not provide documentation to support that the gift funds came from an acceptable source and were indeed the donor’s own funds. Mortgagee Letter 00-28 provides that the lender must be able to determine that the gift funds were not ultimately provided from an unacceptable source and were indeed the donor’s own funds. However, among other things, on January 16, 2009 there were two unexplained deposits totaling $9,300 into the donors account followed by the check to the escrow attorney for the $9,160 gift. Further, contrary to All American officials comment that the gift funds were already in the homebuyer’s account prior to the application, the gift funds were not in the homebuyers account as evident by the transfer of funds between the donor and the escrow attorney, and the borrowers banking transactions. Lastly, based on further review we agree that the borrower had sufficient funds available to close so we have removed the issue of inadequate verification of the source of funds from the case 34 Appendix B OIG Evaluation of Auditee Comments narrative; but we will not remove the issue of inadequate verification of the source of gift funds and statutory minimum investment. Comment 9 For case number 374-5043583, All American officials did not verify two years of employment, as required by the Desktop Underwriter Underwriting Findings, or the source of income for 2007. Therefore, All American officials should not have used the coborrower’s income for determining the mortgage loan eligibility. In addition, since officials only confirmed during the audit that the coborrower had 11.6 months of employment history from March 3, 2008, to February 14, 2009, and not the required two years or 24 months; the issue of inadequate verification of employment or income resulting in incorrectly calculated ratios is unchanged. Comment 10 For case number: 374-4874336, All American officials do not contest the audit results and agree to indemnify. Comment 11 All American officials are in agreement with finding 2. Their implemented corrective actions are responsive to the recommendations. Comment 12 All American officials agree with the issue of unallowable fees and have implemented corrective action to reimburse the borrowers for the unallowable fees charged. 35 Appendix C Case number Total 374-5179044 374-5045917 374-4874336 374-5043583 374-5019085 374-4840303 Inadequate verification of gift 1 X funds and statutory minimum investment Inadequate verification of the 2 X X source of funds 36 Improper calculation of income or verification of employment 3 X X X resulted in the incorrect calculation of ratios Inadequate verification of cash 3 DEFICIENCIES X X X reserves Inconsistent information not 1 X reconciled SUMMARY OF LOANS WITH MATERIAL UNDERWRITING Appendix D SCHEDULE OF ACTUAL AND POTENTIAL LOSSES TO THE FHA INSURANCE FUND Number Potential Unpaid of loss to HUD Original principal Actual Case Closing payments (59 percent loan balance loss to Total of number date before of unpaid amount As of April HUD actual and first principal 30, 2011 potential loss default balance) to HUD 374- 4840303 08/26/2008 2 $414,779 - $181,515 - $181,515 374- 5019085 01/14/2009 2 $559,675 $539,747 - $318,451 $318,451 374- 5043583 03/27/2009 2 $333,841 $323,776 - $191,028 $191,028 374- 4874336 08/21/2008 2 $323,916 $314,929 - $185,808 $185,808 374- 5045917 02/10/2009 3 $381,954 $369,427 - $217,962 $217,962 374- 5179044 05/21/2009 7 $274,928 $267,312 - $157,714 $157,714 Total $2,289,093 $1,815,191 $181,515 $1,070,963 $1,252,478 37 Appendix E CASE SUMMARY NARRATIVES Case number: 374-4840303 Loan type: No cash-out refinance Mortgage amount: $414,779 Closing date: 8/26/2008 Payments before first 90-day default reported Two Default status as of April 30, 2011 Preforeclosure Sale Completed Summary: We found material underwriting deficiencies relating to inadequate verification of the income resulting in improper calculation of ratios and unsupported cash reserves. Inadequate Verification of the Borrowers’ Income Resulting in Incorrectly Calculated Ratios The Desktop Underwriter underwriting findings showed that total income of $15,568 was listed as available on the loan application to underwrite this case. However, $2,157 ($15,568 - $13,411) of the $15,568 was overstated because All American officials did not average the base pay for the two borrowers for 30.33 months (January 1, 2006, to July 10, 2008, the dates on verification of employment). All American officials concurred that the borrowers’ income was overstated. Therefore, the mortgage payment-to-income ratio (front) was increased from 24.05 to 27.91 percent ($3,744/$13,411), and the total fixed payment-to-income ratio (back) was increased from 40.29 to 46.76 percent ($6,272/$13,411). Thus, the verified income was 13.85 percent [(15,568 reported income - 13,411 verified income)/15,568] less than that reported by the borrowers. Since the difference in verified income was 13.85 percent, or more than the 5 percent difference allowed by HUD, there was a need to rescore the mortgage loan. HUD-FHA Requirements: Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the verified income is not more than 5 percent less than that reported by the borrowers on the loan application. HUD Handbook 4155.1, REV-5, “Mortgage Credit Analysis for Mortgage Insurance”, prescribes that lenders are expected to exercise both sound judgment and due diligence in the underwriting of loans to be insured by FHA. Inadequate Verification of Cash Reserves on the Desktop Underwriter Underwriting Findings The Desktop Underwriter underwriting findings showed that the borrower had 3 months of cash reserves; however, this amount was not supported by the borrower’s assets. The underwriting findings noted deposited assets totaling $11,639, and the HUD-1 settlement statement showed that the borrower needed $10,207 in funds to close. The underwriting findings showed that the borrower had cash reserves of $11,597; however, this amount was incorrect because the 38 borrower had cash reserves of only $1,432 ($11,639 - $10,207) after closing. Therefore, after the closing, the borrower had cash reserves of less than a month, or 38 percent of the total mortgage payment ($1,432 cash after closing /$3,744 total mortgage payment). The cash reserve verified amount was $1,432, which was 87 percent less [($11,597 - $1,432)/$11,597], or more than 10 percent less, than that reported by the borrowers on the loan application; therefore, the lender should have rescored the mortgage loan as required. HUD-FHA Requirement: Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the cash reserves verified are not more than 10 percent less than those reported by the borrowers on the loan application. 39 Case number: 374-5019085 Loan type: Purchase Mortgage amount: $559,675 Closing date: 1/14/2009 Payments before first 90-day default reported Two Default status as of April 30, 2011 Delinquent Summary: We found material underwriting deficiencies relating to inadequate verification of the source of funds and cash reserves, and inconsistent information not reconciled by the lender. Inadequate Verification of the Source of Funds and Cash Reserves on Desktop Underwriter Underwriting Findings The Desktop Underwriter underwriting findings showed that assets of $29,468 were available to underwrite this case. However, $1,508 of the $29,468 was not supported because there was no evidence in the lender file to show that the borrower was qualified to withdraw and/or borrow from the retirement funds. As a result, the verified assets of $27,960 ($29,468 - $1,508) were not sufficient and did not equal the 2 months of cash reserves after the closing as noted on the underwriting findings. The total assets of $29,468 included a gift of $25,000 that the HUD-1 settlement statement showed was required at closing. The underwriting findings showed that the borrower had cash reserves of $12,368. However, this amount was incorrect because the borrower had cash reserves of only $2,960 ($27,960 - $25,000) after closing. Therefore, after closing, the borrower had cash reserves of less than a month, or 70 percent of the total mortgage payment ($2,960/$4,240). The cash reserve verified amount was $2,960, which was 76 percent less [($12,368 - $2,960)/$12,368], or more than 10 percent less, than that reported by the borrowers on the loan application; therefore, the lender should have rescored the mortgage loan as required. HUD-FHA Requirements: HUD Handbook 4155.1, REV-5, dated October 2003, section 2-10, states that all funds for the borrower’s investment in the property must be verified and documented. Approval condition number 43 in the Desktop Underwriter underwriting findings stated that documentation must be provided to show that the borrower was eligible to withdraw funds from the retirement accounts, along with evidence that the account allowed for withdrawal for conditions other than those related to the borrower’s employment or death and that the borrower qualified for withdrawal and/or borrowing. Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the cash reserves verified are not more than 10 percent less than those reported by the borrowers on the loan application. 40 Inconsistent Information Not Reconciled by Lender The direct endorsement approval for a HUD-FHA-insured mortgage showed an interest rate of 5 percent; the uniform residential loan application and mortgage note showed an interest rate of 5 percent and principal and interest of $3,004. However, the FHA loan underwriting and transmittal summary showed an interest rate of 6.5 percent and principal and interest of $3,538, and the Desktop Underwriter underwriting findings showed an interest rate of 6.5 percent and principal and interest of $3,556. As a result, the lender incorrectly calculated the borrowers’ back and front ratios because All American officials overstated the mortgage payment and interest by $552 ($3,556 - $3,004) and the front and back ratios were decreased from 40.85 to 35.53 percent [($4,240 - $552)/$10,379] and 45.15 to 39.83 percent [($4,686 - $552)/$10,379], respectively. All American officials stated that the file was qualified initially at a 6.5 percent interest rate and closed at a decreased interest rate of 5 percent. All American officials further stated that resubmission used to be required only for an increase in the interest rate and the mortgage note rate of 5 percent and principal and interest of $3,004 was the correct one. We agreed that the loan was not required to be rescored because of the decrease in the interest rate; however, Mortgagee Letter 92-5 prohibits the lender from processing loans without reconciling discrepancies in the file documentation. HUD-FHA Requirement: Mortgagee Letter 92-5 prohibits the lender from processing loans without reconciling discrepancies in the file documentation. 41 Case number: 374-5043583 Loan type: Purchase Mortgage amount: $333,841 Closing date: 3/27/2009 Payments before first 90-day default reported Two Default status as of April 30, 2011 First Legal Action to Commence Foreclosure Summary: We found material underwriting deficiencies relating to inadequate verification of employment or income resulting in improper calculation of ratios, and unallowable fees charged to the borrower. Inadequate Verification of Employment or Income Resulting in Incorrectly Calculated Ratios All American officials did not verify 2 years (24 months) of employment history for the coborrower as required. The lender file contained a 2008 Internal Revenue Service Form W-2 (Wage and Tax Statement) and three pay stubs for periods ending January 3, 2009, January 17, 2009, and February 14, 2009, from the coborrower’s employer. During the audit, the lender confirmed that the coborrower had 11.6 months of employment history from March 3, 2008, to February 14, 2009. Therefore, the coborrower’s income should not have been used because the coborrower did not have 2 full years of employment history as required. Without the coborrower’s income, the front and back ratios would increase from 39.97 to 62.03 percent ($3,111/$5,015) and 46.85 to 72.70 percent ($3,646/$5,015). Also, the verified income was $5,015, and the reported income was $7,782, which was 35.56 percent [($7,782 - $5,015)/$7,782] less than that reported by the borrower. Since the difference in verified income was 35.56 percent, or more than the 5 percent difference allowed by HUD, there was a need to rescore the mortgage loan. HUD-FHA Requirements: HUD Handbook 4155.1, REV-5, section 2-6, states that we do not impose a minimum length of time a borrower must have held a position of employment to be eligible. However, the lender must verify the borrower’s employment for the most recent 2 full years. Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the verified income is not more than 5 percent less than that reported by the borrowers on the loan application. Unallowable Fees Charged to Borrower All American officials charged the borrowers $45 in unallowable wire fees. However, as a result of our audit work, the lender issued a refund check to the borrowers for the unallowable closing fees charged. HUD-FHA Requirement: HUD Handbook 4000.2, REV-3, chapter 5, paragraph 5-2O, states that courier fees and wire fees may be charged only on refinances and only for delivery of the mortgage payoff statement to the 42 lien holder and for closing documents to the settlement agent. It further provides that the borrower must agree in writing to pay for courier and wire fees before loan closing. 43 Case number: 374-4874336 Loan type: Purchase Mortgage amount: $323,916 Closing date: 8/21/2008 Payments before first 90-day default reported Two Default status as of April 30, 2011 First Legal Action to Commence Foreclosure Summary: We found material underwriting deficiencies relating to inadequate verification of the source of funds and cash reserves, and unallowable fees charged to the borrower. Inadequate Verification of the Source of Funds All American officials did not provide adequate support to show that the borrower had sufficient funds to complete the transaction. The Desktop Underwriter underwriting findings showed the depository assets totaling $15,258 that were available to underwrite this case. However, $11,492 of the $15,258 was not supported because the bank statements exceeded the 120-day documentation requirement. In addition, the earnest money of $10,000 was not properly documented because there was no source of funds. Further, the verified assets of $3,766 ($15,258 - $11,492) were not sufficient funds to close the loan because the HUD-1 settlement statement showed that the borrower needed $11,735 ($10,000 earnest money + $1,735 required cash from borrower) in funds to close. Therefore, the lender did not verify that the borrower had sufficient funds to complete the transaction. HUD-FHA Requirements: HUD Handbook 4155.1, REV-5, section 3-1, states that all documents may be up to 120 days old at the time the loan closes (180 days for new construction) unless this or other applicable HUD instructions specify a different timeframe. HUD Handbook 4155.1, REV-5, paragraphs 2-10A and B, provide: “A. Earnest Money Deposit. If the amount of the earnest money deposit exceeds 2 percent of the sales price or appears excessive based on the borrower’s history of accumulating savings, the lender must verify with documentation the deposit amount and the source of funds. Satisfactory documentation includes a copy of the borrower’s cancelled check. A certification from the deposit-holder acknowledging receipt of funds and separate evidence of the source of funds is also acceptable. Evidence of source of funds includes a verification of deposit or bank statement showing that at the time the deposit was made the average balance was sufficient to cover the amount of the earnest money deposit. B. Savings and Checking Accounts. A verification of deposit (VOD), along with the most recent bank statement, may be used to verify savings and checking accounts. If there is a large increase in an account, or the account was opened recently, the lender must obtain a credible explanation of the source of those funds.” Inadequate Verification of Cash Reserves on Desktop Underwriter Underwriting Findings The Desktop Underwriter underwriting findings showed that cash reserves of 3 months were not supported by the borrowers’ assets. All American officials stated that the correct available funds were $3,766, which was well below the 3 months of cash reserves after the closing amount as 44 noted on the underwriting findings. The HUD-1 settlement statement showed that the borrower needed $1,735 to close. The underwriting findings showed that the borrower had cash reserves of $11,094; however, this amount was incorrect because the borrower had cash reserves of only $2,031 ($3,766 - $1,735) after closing. Therefore, after closing, the borrower had cash reserves of less than a month, or 68 percent of the total mortgage payment ($2,031/$2,991). The cash reserve verified amount was $2,031, which was 82 percent [($11,094 - $2,031)/$11,094] less, or more than 10 percent less, than that reported by the borrowers on the loan application; therefore, the lender should have rescored the mortgage loan as required. HUD-FHA Requirement: Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the cash reserves verified are not more than 10 percent less than those reported by the borrowers on the loan application. Unallowable Fees Charged to Borrower All American officials charged the borrowers $90 in unallowable wire and courier fees. However, as a result of our audit work, the lender took corrective action to reimburse the borrowers for the unallowable closing fees charged. HUD-FHA Requirement HUD Handbook 4000.2, REV-3, chapter 5, paragraph 5-2O, states that courier fees and wire fees may be charged only on refinances and only for delivery of the mortgage payoff statement to the lien holder and for closing documents to the settlement agent. It further provides that the borrower must agree in writing to pay for courier and wire fees before loan closing. 45 Case number: 374-5045917 Loan type: Purchase Mortgage amount: $381,954 Closing date: 2/10/2009 Payments before First 90-day default reported Three Default status as of April 30, 2011 Ineligible for Loss Mitigation Summary: We found material underwriting deficiencies relating to inadequate verification of the source of gift funds and the statutory minimum investment, and unallowable fees charged to the borrower. Inadequate Verification of the Source of Gift Funds Inadequate Verification of the Statutory Minimum Investment All American officials did not adequately verify the source of a $9,160 gift; therefore, the borrower’s investment in the property was not verified. The Desktop Underwriter underwriting findings showed that the borrowers’ minimum statutory investment requirement was $13,615 ($389,000 x 3.5 percent), and the case binder contained a gift letter with no date from the coborrower’s stepbrother for a $9,160 gift to the coborrower to be applied toward the property purchase. The loan closed on February 10, 2009, and the lender file contained a check, dated January 16, 2009, from the donor to the borrower’s closing attorney for $9,160. However, the lender file did not contain documentation verifying that the source of the gift funds was indeed the donor’s own funds because the transaction journal, dated December 15, 2008, to January 16, 2009, from the donor’s bank showed that the donor had a negative balance at the beginning of the month. It showed the following: a negative balance of ($523) on December 15, 2008, a deposit of $10,000 on December 16, 2008, several withdrawals totaling $10,010 from December 19 to December 22, 2008, and a deposit of $9,300 and withdrawal of $9,170 on January 16, 2009. The lender did not verify that the gift did not ultimately come from an unacceptable source. Without documentation verifying that the gift funds were from an acceptable source, the borrower did not make the minimum cash investment in the property, and the lender did not verify and document the borrower’s gift and investment in the property. All American officials did not concur on this deficiency because they used the FHA TOTAL Mortgage Scorecard User Guide requirement. However, the FHA TOTAL Mortgage Scorecard User Guide, dated September 2003, provides that if sufficient funds required for closing are not already verified in the borrower’s accounts, the transfer of the gift funds to the home buyer must be documented in accordance with the instructions described in Mortgagee Letter 00-28, which provides that the lender must be able to determine that the gift funds were not ultimately provided from an unacceptable source and were indeed the donor’s own funds. HUD-FHA Requirements: HUD Handbook 4155.1, REV-5, dated October 2003, section 2-10, provides that all funds for the borrower’s investment in the property must be verified and documented and the lender must be able to determine that the gift funds ultimately were not provided from an unacceptable source and were indeed the donor’s own funds. 46 Mortgagee Letter 2008-23, issued September 5, 2008, provides that the borrower must make a 3.5 percent minimum cash investment in the property and borrower-paid closing costs may not be used to meet the cash investment requirements. The TOTAL Mortgage Scorecard User Guide, dated September 2003, provides that the borrower must list the name, address, telephone number, relationship to the home buyer, and dollar amount of the gift on the loan application or in a gift letter for each cash gift received. If sufficient funds required for closing are not already verified in the borrower’s accounts, the transfer of the gift funds to the home buyer must be documented in accordance with instructions described in Mortgagee Letter 00-28. Mortgagee Letter 00-28 provides that the lender must be able to determine that the gift funds were not ultimately provided from an unacceptable source and were indeed the donor’s own funds. Approval condition number 31 in the Desktop Underwriter underwriting findings provides that the lender must document and retain a copy of the transfer of the gift and confirm that those funds came from an acceptable source. Unallowable Fees Charged on HUD-1 Settlement Statement All American officials charged the borrowers $90 in unallowable wire and courier fees. However, as a result of our audit work, the lender disbursed a check to the borrowers for the unallowable closing fees charged. HUD-FHA Requirement: HUD Handbook 4000.2, REV-3, chapter 5, paragraph 5-2O, provides that courier and wire fees may be charged only on refinances and only for delivery of the mortgage payoff statement to the lien holder and for closing documents to the settlement agent. It further provides that the borrower must agree in writing to pay for courier and wire fees before loan closing. 47 Case number: 374-5179044 Loan type: Purchase Mortgage amount: $274,928 Closing date: 5/21/2009 Payments before first 90-day default reported Seven Default status as of April 30, 2011 Ineligible for Loss Mitigation Summary: We found material underwriting deficiencies relating to inadequate verification of income resulting in, improper calculation of ratios and unallowable fees charged to the borrower. Improper Verification and Calculation of Income that Resulted in Incorrect Calculated Ratios All American officials failed to properly verify income because they did not document that bonus income was going to continue for 2 years or explain why bonus income of less than 2 years was used. The lender file contained a pay stub for the pay period ending March 15, 2009, with two awards for a total of $9,232. The lender file also contained an Employment & Income Verification Service report stating that bonuses for 2009 and 2008 were $9,232 and $13,261, respectively, and it did not report a bonus for 2007. However, using the Form W-2 for 2008, we calculated the bonus as $11,674. The Form W-2 for 2008 showed gross wages of $77,180, and according to the Employment & Income Verification Service report, the borrower’s base pay was $65,506 ($77,180 - $65,506), supporting a bonus of $11,674. In addition, in calculating allowable bonus income, the lender only documented 16.03 months worth of bonuses (January 1, 2008, to May 1, 2009, based on the date of the Employment & Income Verification Service report). Since the borrower did not have 2 full years’ worth of bonuses and the Employment and Income Verification Service report did not state that bonuses were likely to continue, the bonus income should not have been factored into the debt-to-income ratio. Also, the lender calculated the borrower’s base income as $5,647, which was incorrect. According to the borrower’s pay stubs for pay period ending February 1, February 15, and March 15, 2009, the base biweekly pay was $2,550; therefore, the monthly pay should have been $5,525 ($2,550 x 26 / 12) instead of $5,647. Without the bonus and with the correct base income, the mortgage payment-to-income ratio (front) and the total fixed payment-to-income ratio (back) would have increased from 39.52 to 50.42 percent ($2,786/ $5,525) and from 48.51 to 61.90 percent [($2,786 + $634)/ $5,525], respectively. All American officials stated that the underwriter allowed a bonus for a period of less than 2 years because the employer generously rewarded its employees and the borrower continued to be an employee who had an increasing income. We do not agree with this reasoning as it was not documented at the time the loan was approved. In addition, the base pay was calculated incorrectly. The verified and reported incomes were $5,525 and $7,050, respectively, which was 21.63 percent [($7,050 - $5,525)/ $7,050] less than those reported by the borrowers. Since the difference in verified income was 21.63 percent, or more than the 5 percent difference allowed by HUD for verified income, there was a need to rescore the mortgage loan. 48 HUD-FHA Requirements: HUD Handbook 4155.1, paragraph 4D (2)(b), states that both overtime and bonus income may be used to qualify a borrower if such income was received for the past 2 years and is likely to continue. The lender must develop an average of bonus or overtime income for the past 2 years, and the employment verification must not state that such income is unlikely to continue. Periods of less than 2 years may be acceptable provided the lender justifies and documents in writing the reason for using the income for qualifying purposes. Mortgagee Letter 2005-15 states that there is no need to resubmit loans to TOTAL for rescoring provided the verified income is not more than 5 percent less than that reported by the borrowers on the loan application. Unallowable Fees Charged All American officials charged the borrowers $95 in unallowable wire and courier fees. However, as a result of our audit work, the lender disbursed a check to reimburse the borrowers for the unallowable closing fees charged. HUD-FHA Requirement: HUD Handbook 4000.2, REV-3, chapter 5, paragraph 5-2O, states that courier fees and wire fees may be charged only on refinances and only for delivery of the mortgage payoff statement to the lien holder and for closing documents to the settlement agent. It further provides that the borrower must agree in writing to pay for courier and wire fees before loan closing. 49
All American Home Mortgage Corp., Brooklyn, NY, Did Not Always Comply With HUD-FHA Loan Underwriting Requirements
Published by the Department of Housing and Urban Development, Office of Inspector General on 2011-09-06.
Below is a raw (and likely hideous) rendition of the original report. (PDF)