U,S. OFFICE OF PERSONNEL MANAGEMENT OFFICE OF THE INSPECTOR GENERAL . OFFICE OF AUDITS FinalAllditReport .Subject: Audlt'oftheF~deraIErnpl()yees.Health .Benefits· ·Pr()gr~J~l···Oper~ti()ns.QfJlealtbAD1erica:r((nQSYJvailia,· ... '. '.. . . ', ..".' . ',Inc~ Date: S~:IJb;U\her 8, . 2009 -- CAUTION-.;, This audit report ha.s been distributed to Federal officials whO are responsible fO,r the adminis.tration of thc audited program. This audil report may contain ptoprietarydala which is protected by Fedcrallaw (18 U.S.c. 1905). therefore, while tbis audit report is avaiiable undcr the Freedom of Information. Act arid made available to the p~blic on the OIG webpage, caution needs to be ~ereised before releasing the report to the general public as it may contain proprietary 'information thlitwas r'edacled from the publicly distril:luted c o p y . ' . . . UNITED STATES OFFICE OF PERSONNEL MANAGEMENT Washington, DC 20415 Office of t!u: Inspector (J,:nC:;;1 AUDIT REPORT Federal Employees Health Benefits Program Community-Rated Health Maintenance Organization HealthAmerica Pennsylvania, Inc. Contract Number 2078-A - Plan Code 26 Pittsburgh, Pennsylvania Report No. lC-26-00-09-022 Da~: September 8, 2009 Mich ael R. Esser Assistant Inspector General for Audits www.opm.goY www.usaJobs.gov UNITED STATES OFFICE OF PERSONNEL MANAGEMENT Washington, DC 20415 Office of the Inspector General EXECUTIVE SUMMARY Federal Employees Health Benefits Program Community-Rated Health Maintenance Organization HealthAmerica Pennsylvania, Inc. Contract Number 2078-A - Plan Code 26 Pittsburgh, Pennsylvania Report No. lC-26-00-09-022 Da~: September 8, 2009 The Office ofthe Inspector General perfonned an audit of the Federal Employees Health Benefits Program (FEHBP) operations at HealthAmerica Pennsylvania, Inc. (Plan). The audit covered contract years 2006 through 2008 and was conducted at the Plan's office in Pittsburgh, Pennsylvania. The audit showed that the Plan's rating of the FEHBP was in accordance with applicable laws, regulations, and the Office of Personnel Management's rating instructions for the years audited. www.opm.goY www.usajobs.goY CONTENTS . Page EXECUtIVE SUMMARy i. I. INTRODUCTioN AND BACKGROUND ; 1 II. OBJECTIVES, SCOPE, AND METHODOLOGY 3 ·m. RESlJLTS OF.AUDIT 5 IV. MAJOR CONTRIBUTORS TO THIS REPORT 6 I. INTRODUCTION AND BACKGROUND Introduction We completed an audit of the Federal Employees Health Benefits Program (FEHBP) operations at HealthAmerica Pelll1sylvania, fuc. (plan). The audit covered contract years 2006 through 2008. The audit was conducted pursuant to the provisions of Contract CS 2078-A; 5 U.S.C.. Chapter 89; and 5 Code of Federal Regulations(CFR) Chapter I, Part 890. The audit was performed by the Office of Personnel Management's (OPM) Office of the fuspector General (OIG), as established by the Inspector General Act of 1978, as amended. Background The FEHBP was established by the Federal Employees Health Benefits Act (Public Law 86-382), enacted on September 28, 1959. The FEHBP was created to provide health insurance benefits for federal employees, annuitants, and dependents. The FEHBP is administered by OPM's Center for Retirement and Insurance Services. The provisions ofthe Federal Employees Health Benefits Act are implemented by OPM through regulations codified in Chapter 1, Part 890 of Title 5, CFR. Health insurance coverage is provided through contracts with health insurance carriers who provide service benefits, indemnity benefits, or comprehensive medical services. Community-rated carriers participating in the FEHBP are subject to various federal, state and local laws, regulations, and ordinances. While most carriers are subject to state jurisdiction, many are further subject to the Health Maintenance Organization Act of 1973 (Public Law 93 222), as amended (i.e., many community-rated carriers are federally qualified). In addition, participation in the FEHBP subjects the carriers to the Federal Employees Health Benefits Act and implementing regulations promulgated byOPM. FEHBP Contracts/Members March 31 The FEHBP should pay a market price rate, 14,000 which is· defined as the best rate offered to either of the two groups dosest in size to the 12,000 FEHBP. In contracting with community 10,000 rated carriers, OPM relies on carrier 8,000 compliance with appropriate laws and 6,000 regu~ations and, consequently, does not negotiate base rates. OPM negotiations relate 4,000 primarily to the level of coverage and other 2,000 unique features of the FEHBP. o 2006 2007 2008 The chart to the right shows the number of _Contracts 6,305 5,959 5,510 12,407 11,320 10,066 FEHBP contracts and members reported by the Plan as of March 31 for each contract year audited. 1 The Plan has participated in the FEHBP since 1986 and provides health benefits to FEHBP members throughout the greater Pittsburgh area. The last audit conducted by our office covered contract years 2000, 2001, and 2003 through 2005. The audit showed that the Plan inappropriately overcharged the FEHBP for health benefit charges in contract years 2001,2003, and 2004. The audit also showed that the Plan's rating of the FEHBP was in accordance. with the applicable. laws, regulations, and OPM's rating instructions for contract y~ars 2000 and 2005. All matters related to that audit have been resolved. . . . The preliminary results of this audit were discussed with Plan officials at an exit conference and through subsequent correspondence. Since the audit showed that the Plan's rating of the FEHBP was in accordance with the applicable laws, regulations, and instructions, we did not issue a draft report. 2 II. OBJECTIVES, SCOPE, AND METHODOLOGY Objectives The primary objectives of the audit were to verify that the Plan offered market price rates to the FEHBP and to verify that the loadings to the FEHBP rates were reasonable and equitable. Additional tests were peifonned todetennine whether the PI~ was in compliance with the provisions of the lawsand regulations governingt1u~ FEHBP. FEHBP Premiums Paid to Plan We conducted this perfonnance audit in accordance with $60 generally accepted government auditing standards. $59 $58 Those standards require that we plan and perfonn the ~ $57 audit to obtain sufficient, appropriate evidence to ~ $56 provide a reasonable basis for our findings and :E $55 conclusions based on our audit objectives. We believe $54 thatthe evidence obtained provides a reasonable basis $53 for our findings and conclusions based on our audit $52 .objectives. $51 This perfonnance audit covered contract years 2006 through 2008. For these years, the FEHBP paid approximately $169.8 million in premiums to the Plan. The premiums paid for each contract year audited are shown on the chart to the right. OIG audits of community-rated carriers are designed to test carrier compliance with the FEHBP contract, applicable laws and regulations, and OPM rate instructions. These audits are also designed to provide reasonable assurance of detecting errors, irregularities, and illegal acts. We obtained an understanding of the Plan's internal control structure, but we did not use this information to determine the nature, timing, and extent of our audit procedures. However, the audit included such tests of the Plan's rating system and such other auditing procedures considered necessary under the circumstances. Our review of internal controls was limited to the procedures the Plan has in place to ensure that: • The appropriate similarly sized subscriber groups (SSSG) were selected; • the rates charged to the FEHBP were the market price rates (i.e., equivalent to the best rate offered to the SSSGs); and • the loadings to the FEHBP rates were reasonable and equitable. In conducting the audit, we relied to varying degrees on computer-generated billing, enrollment, and claims data provided by the Plan. We did not verify the reliability of the data generated by 3 the various information systems involved. However, nothing came to our attention during our audit testing utilizing the computer-generated data to cause usto doubt its reliability. We believe that the available data was sufficient to achieve our audit objectives. Except as noted above, the audit was conducted in accordance with generally accepted government auditing standards issued by the Comptroller General of the United States. The audit fieldwork was performed at the Plan's office in Pittsburgh, Pennsylvania, during March 2009. Additional audit work was completed at our field office.in Cranberry Township, PeImsylvania. Methodology We examined the Plan's federal rate submissions and related documents as a basis for validating themarket price rates. In addition, we examined the rate development documentation and billings to other groups, such as the SSSGs, to determine if the market price was actually-charged to the FEHBP. Finally, we used the contract, the Federal Employees Health Benefits Acquisition Regulations, and OPM's Rate Instructions to Community-Rated Carriers to determine the propriety of the FEHBP premiums and the reasonableness and acceptability of the Plan's rating system. To gain an understanding of the internal controls in the Plan's rating system, we reviewed the Plan's rating system's policies and procedures, interviewed appropriate Plan officials, and performed other auditing procedures necessary to meet our audit objectives. 4 III. RESULTS OF AUDIT Our audit showed that the Plan's rating of the FEHBP was in accordance with the applicable laws, regulations, and OPM's rating instructions for contractyears 2006 through 2008. Consequently, we did not identify any questioned costs and no corrective action is necessary. 5 IV. MAJOR CONTRIBUTORS TO THIS REPORT Com!Dunity-RatedAudits Group Auditor-ill-Charge Lead Auditor Auditor Chief Senior Team Leader 6
Audit of the Federal Employees Health Benefits Program Operations of HealthAmerica Pennsylvania, Inc
Published by the Office of Personnel Management, Office of Inspector General on 2009-09-08.
Below is a raw (and likely hideous) rendition of the original report. (PDF)