DEPARTMENT OF THE ARMY OFFICE OF THE ASSISTANT SECRETARY MANPOWER AND RESERVE AFFAIRS 111 ARMY PENTAGON WASHINGTON, DC 20310-0111 OCT 1 3 2017 Acting Special Counsel Tristan Leavitt U.S. Office of Special Counsel 1730 M Street, N.W. Suite 300 Washington, D.C. 20310-0101 RE: Whistleblower Investigation, Improper Actions at Anny Oil Analysis Program Office (AOAP) (Office of Special Counsel File Number DI-15-5616) Dear Mr. Leavitt: In accordance with Tille 5, United States Code, Sections 1213(c) and (d), the enclosed report is submitted in response to your referral of information requesting an investigation of allegations and a report of findings in the above referenced case. The Secretary of the Army (SA) has delegated to me his authority, as agency head, to review, sign, and submit to you the report required by Title 5, United States Code, Sections 1213(c) and (d). fTAB Al. The Department of the Army (DA) has enclosed two versions of its report. The first version of the report contains the names and duty titles of military service in.embers and civilian employees of the DA This first version is for your official use only, as specified in Title 5, United States Code, Section 1213(e); we understand that, as required by that law, you will provide a copy of this first version of the report to the Whistleblower, the President of the United States and the Senate and House Armed S~rvices Committees for their review. Other releases of the first version of the report may result in violations of the Privacy Act 1 and breaches of personal privacy interests. The second version of the report has been constructed to eliminate references to privacy- protected information and is suitable for release to all others as well as any regulations that require protection. We request that only the second version of the repo1i be made available on your web-site, in your public library, or in any other forum in which it will be accessible to persons not expressly entitled by l&w to a copy of the report. i The Privacy Act of 1974, Title 5, United States Code, Section 552a. INFORMATION INITIATING THE INVESTIGATION By correspondence dated February 7, 2017, the Office of Special Counsel (OSC) forwarded to the Acting Secretary of the Army allegations from an anonymous Whistleblower that, if accurate, Department of the Army officials may have engaged in actions that constitute a violation of law, rule, or regulation; gross mismanagement; and a gross waste of funds at the Army's Utility Helicopters Project Management Office, Redstone Arsenal, Alabama. [TAB B]. As reflected in the OSC's referral correspondence, according to the Whistleblower, the mission of the AOAP, a component of the Army Support Agency (LOGS A), is to function as the Army's sole oil analysis program. Further, according to its charter, the Whistleblower pointed out that the AOAP's primary responsibility is "ensuring that the Warfighter is supported with the most technologically advanced diagnostic tools to monitor lubricants for the presence of contaminants, abrasive past wear, and review of prescribed physical properties for determining the condition of lubricants to enable detection of impending failures before catastrophic failures occur." Additionally, the Whistleblower highlighted that the AOAP's stated objective is to "detect impending equipment component failures and determine lubricant condition through on-line and laboratory evaluation of oil samples." To that end, the Whistleblower made the following general allegations: OSC Referred Allegation l : Army leadership has failed to direct aircraft program managers to use test processes offered by the Am1y Oil Analysis Program (AOAP) despite Army polfcies requiring participation in AOAP processes; OSC Referred Allegation 2: the failure to employ AOAP resources has resulted in the gross waste of approximately $95 million annually [due to preventable false positive chip identification} and has prevented AOAP from fully meeting its mission objectives; and OSC Referred Allegation 3: that T700 Office of Product Manager leadership refused to approve funding [for approximately $120,000] for a chip analyzer for use by the AOAP. CONDUCT OF THE INVESTIGATION Upon receiving the February 7,2017 OSC referral letter, the ArJily Office of the General Counsel (OGC) diligently began to analyze which Army organization it would recommend to the Acting Secretary of the Army to investigate the subject allegations. Upon its initial review of the OSC's referral letter, OGC determined that it needed greater clarity as to which organiz.ations and individuals were the subject of the Whistleblower's allegations. This, in turn, would facilitate in determining which Army organization would be in the best position to investigate the referred allegations and to ensure that the allegations were specific enough to generate a thorough investigation into them. Consequently, on February 14, 2017, OGC requested assistance from OSC with respect to additional clarifying information as to what exactly were the issues that the Whistleblower had raised, the organizations that the Whistleblower claimed had 2 failed to perform their responsibilities, and whose decision-making processes were at issue. On February 21, 2017 a discussion with OSC ensued and OGC requested that OSC inquire with the anonymous Whistleblower for greater clarity with respect to the exact nature of the allegations and to provide the names of specific individuals who committed the alJeged misconduct and their organiz.ational affiliation. 2 This direct assistance from OSC was needed since normally the agency would be able to receive greater specificity directly from the Whistlebtower during the Whistleblower's interview. However, since in the instant case the allegations were made by an anonymous Whistleblower, the Anny would not have been able to develop the much needed initial background facts given that the allegations had been made by an anonymous Whistleblower. Hence, when it received this additional information from the OSC, OGC determined that the Headquarters Department of the Army's Assistant Secretary of the Army (Acquisition, Logistics and Technology) (ASA (ALT)) should be tasked by the Acting Secretary of the Army to conduct the requisite investigation and resulting report of investigation. On February 28, 2017, the Acting Secretary of the Army forwarded the OSC's correspondence to the ASA (ALT) for appropriate action, including the initiation of an investigation into the allegations pursuant to Army Regulation (AR) 15-6, Procedures for Investigating Officers and Boards of Officers, and taking appropriate corrective actions. [TAD C]. Based on the investigation, an Anny report would be prepared for submission to OSC as required by 5 USC§ 1213 for the above captioned OSC case. Immediately upon receiving the Acting Secretary's referral, the Acting ASA (ALT), Ms. Steffanie Easter, designated the Acting Principal Deputy to the ASA (ALT), Mr. Christopher Lowman, as the Appointing Authority for this investigation. Mr. Lowman began identifying possible Investigating Officers (IO) to conduct the investigation. Unfortunately, the first identified individual was due to retire soon after the investigation would be initiated and another potential IO had to be identified. Given this lapse in time, the designated IO was not identified and appointed until March 14, 2017. [TAB D]. The new IO, Headquarters, Department of the Army, Office of the Deputy Chief of Stan: G-4, Pentagon, began his investigation duties upon completing an outstanding program review that he had to complete from March 14-17, 2017. The [0 began his 10 duties on March 20, 2017 which included completing a comprehensive reference review of relevant publications and investigation instructions. The IO completed his Report oflnvestigation on September 6, 2017 and forwarded it to the Approving /\uthority, Mr. Lowman, on September 2 I, 2017 who approved it on September 25,2017. 2 On February 22, 2017, the OSC staff provided the following specific names from the Whistleblower to be interviewed: (1) Assistant Project Manager T700; (2) Technical Chief, T700; (3) Office of the Program Executive Officer for Aviation; (4) U.S. Army Aviation and Missile Command (AMCOM); (5) Army Working Capita! Fund Staff; (6) Army Working Capital Fund Staff; (7} Anny Working Capital Fund Staff; and (8) Unnamed staff from the U.S. AMCOM Aviation Engineering Directorate and Acquisitions Logistics Center. 3 BACKGROUND The IO was appointed to investigate the facts and circumstances surrounding the Whistleblower's allegations that the Army had fail.e d to employ the state-of-the art technology offered by the AOAP at the Anny's Utility Helicopters Project Office, Redstone, Arsenal, Alabama pursuant to an AR 15-6 investigation .. The purpose of this investigation was to determine the validity of the whistleblower's allegations and make findings concerning whether any wrongdoing had occurred, and if so, by whom, and whether adequate policies and procedures are in place to preclude any recurrences of any improprieties, irregularities, or misconduct disclosed during the investigation. During the personnel interview process undertaken by the 10, the lO interviewed 15 witnesses .. However, the IO determined that after interviewing all of the witnesses, not all of the interviewees (including those individuals whose names the anonymous Whistleblower had provided to the OSC to forward to the agency in its February 22, 2017 email transmission) had information pertinent to the investigation. ln some instances, several of the witnesses provided testimony which was similar in content to other witnesses. Additionally, with approval of the Appointing Authority, the Program Executive Officer/Deputy Program Executive Officer for Aviation, Brigadier General Todd, and, the Commander, U.S. Army Materiel Command Logistics Support Activity were not interviewed as the 10 anticipated the information garnered from these two individuals would be cumulative and/or duplicative. The testimonial and documentary evidence gathered during the AR I 5-6 investigation resulted in a Report of Investigation (Rol) which formed the basis for this Army narrative report. To facilitate a better understanding of the facts and circumstances associated with the Whistleblower's allegations to the OSC and to permit a more informed assessment of the testimonial and documentary evidence collected in this matter, it is important to understand the relevant organizations' mission and functions and their role and responsibilities as well as those of their higher headquarters that had a role in the events discussed in the Whistleblower's allegations. Additionally, a working knowledge of the laws, rules, regulations, and policie.s that govern the Army Oil Analysis Program (AOAP) is also essential to analyzing the merits of the Whistleblower's allegations. A summary of those relevant authorities is also provided below . • ORGANIZATIONAL ROLES AND RESPONSIBILITIES Generally, for our purposes, it is important to understand that there are two lines of authority which impact the AOAP program. One line of command is the chain of command for the Program Manager, Army Oil Analysis Program (PM, AOAP), while the other is the chain of command which affects the T700 engine that the Whist1eblower alleged was not utilizing the AOAP program's diagnostic tools. 4 CHAIN OF COMMAND FOR PM, AOAP With respect to the chain of command for the PM, AOAP, the PM, AOAP's chain of command falls under the Army Materiel Command Logistics Support Activity (LOGSA). LOGSA is a Separate Reporting Activity under the U.S. Anny Materiel Command (AMC), a four-star Army Command (ACOM) that reports directly to the Chief of Staff, Army (CSA). AMC. The Commander, AMC reports to the CSA for ACOM responsibilities, directives, authorities, policies, planning and programming guidance. Additionally, the Commander, AMC is responsible to the Secretary of the Army for execution of applicable responsibilities contained in IO United States Code 3013(b). [TAB E. AR 10-87, Army Commands, Army Service Component Commands, and Direct Reporting Units]. AMC is headquartered at Redstone Arsenal, Alabama, and impacts or has a presence in all 50 states and 150 countries. Manning these organizations is a work force of more than 70,000 dedicated military and civilian employees, many with highly developed specialties in weapons development, manufacturing and logistics. The AMC mission is to develop, deliver, and sustain materiel to ensure a dominant joint force for the U.S. and its allies. As the Army's Lead Materiel Integrator (LMI), AMC manages and distributes the right equipment in the right quantity when and where Soldiers need it. AMC also designs and develops sophisticated innovations for combat weapons systems to improve survivability and lethality. AMC depots and arsenals refurbish, repair and overhaul every type of major weapon system in the Anny inventory. AMC unifies and synchronizes all of the materiel life cycle functions nested with Major Subordinate Commands providing Capability Based Solutions: research, development, acquisition, testing, distribution, supply, maintenance, industrial base options and disposal. AMC is the Army's premier provider of materiel readiness--technology, acquisition support, materiel development, logistics power projection, and sustainment--to the total force, across the spectrum of joint military operations. If a Soldier shoots it, drives it, flies it, wears it, eats it, or communicates with it, AMC provides it. However, with respect to the full command and authority over the PM, AOAP, it is important to note that while PM, AOAP is not organizationally aligned under Headquarters Department of the Am1Y, Deputy Chief of Staff, 0-4 (HQDA, DCS, 0-4) the AOAP Charter states: "The PM, AOAP is responsible for all action items related to the AOAP and will report through HQ AMC G-3/5 to the HQDA G-4." [TAB F, See AOAP Charter]. HQDA, DCS, G-4. The HQDA G-4, as a member of the Army Staff (ARST) provides professional assistance to the Secretary of the Army, Under Secretary of the Army, Assistant Secretaries of the Army (ASAs), and the CSA. [n each of their respective areas of functional responsibility, the members of the ARSTAF are assigned responsibility for matters which include (I) supporting the Secretary of the Army in executing the responsibilities of the Secretary of the. Army as the head of the Army and the Under Secretary of the Army in executing responsibilities assigned to the Under Secretary of the Army; (2) supporting the CSA in executing responsibilities as CSA and as a member of the Joint Chiefs of Staff, and supporting 5 the Vice Chief of Staff of the Army (VCSA) in the execution of responsibilities assigned to the VCSA; and (3) serving as principal military advisers to the ASAs, including providing independent, professional military advice. The DCS, G-4 is the principal military adviser to the Assistant Secretary of the Army (Acquisition Logistics and Technology) (ASA (ALT)) for logistics. Further, the DCS, G-4 is the principal ARST AF adviser to the CSA on logistics and assists the CSA in acting as the agent of the Secretary of the Army in carrying into effect approved plans and recommendations. Under the supervision of ASA (ALT), for Anny logistics and sustainment issues, the DCS, G-4 develops and executes Army strategy, policy, plans and programs for logistics and sustainment; ensures the execution of policies, plans and programs consistent with law, regulation and policy by other DA officials and organizations; and reviews and assesses the execution of Army logistics policies, plans and programs. The DCS, G-4 is assigned responsibility for such matters as (I) collaborating on logistics operations in support of security cooperation and representing the Army on coalition sustainment standardization actions; (2) maintaining current logistics operations, contingency plans and resource programs that support Army-wide logistics operations; and (3) serving as proponent for Anny equipment safety and Army airworthiness. [TAB G, General Orders No. 2017-01, Assignment of Functions and Responsibilities Within Headquarters. Department of the Army, January 5, 2017). CHAIN OF COMMAND FOR MANAGEMENT OF THE T700 .ENGINE The T700 aircraft engine, discussed in the Whistlcblower's allegations, is managed in a completely separate reporting chain from the PM, AOAP. Within the world of Department of Defense (DoO) defonse acquisition programs and responsibilities, there is a support structure assigned to various functional areas or programs referred to as Program Executive Officers (PEOs). Each of the DoD services and/or components have their respective PEOs under their responsibility. Generally, a PEO is a military or civilian official assigned program responsibilities for Acquisition Category (ACA T) I and IA and sensitive classified programs, or for any other program detennined by the Component Acquisition Executive (CAE) to require dedicated executive management. A PEO is the main stakeholder responsible for cost, schedlilc and performance in these DoD acquisition programs and/or portfolios. A PEO may be responsible for a specific program (e.g., the Joint Strike Fighter), or for an entire portfolio of similar programs (e.g., Aviation). DoDI 5000.02. Project Manager, T700 (PM T700). The Project Manager, 1700 falls under Program Manager, Utility Helicopters, which is an office within Program Executive Office, Aviation (PEO A VN). PEO A VN leads and executes the Army's Life Cycle Management for Aviation Weapon Systems. In accordance with AR 70-1, Anny Acquisition Policy, PEO A VN reports directly to the Assistant Secretary of the Army (Acquisition, Logistics and Technology) (ASA (ALT) in that official's capacity as the Army Acquisition Executive. ASA ALT. The ASA (ALT) is the principal adviser to the Secretary of the Army on all matters relating to acquisition, logistics and technology. The ASA (ALT) is responsible for the 6 overall supervision of the acquisition, logistics and technology matters of Department of the Army and has sole responsibility for performing the acquisition function within HQDA. The ASA (ALT) is designated as the Army Acquisition Executive (AAE), Senior Procurement Executive, and Senior Official responsible for the management of acquisition of contract services, Science Adviser to the Secretary of the Army and senior research and development official for DA. The ASA(ALT) is responsible for setting the strategic direction for and ensuring that DA policies, plans and programs related to acquisition, logistics, technology, procurement, the industrial base, materiel related security cooperation (including security assistance and armaments cooperation), and the Army's portion of the Chemical Demilitarization Program are executed consistent with law, regulation and policy. Additionally, the Office of the ASA (ALT) is designated the single office for the acquisition function in HQDA and, subject to the authority, direction and control ofthe Secretary of the Army, provides the CSA such staff support for acquisition matters as the CSA considers necessary to perform his duties and responsibilities. The ASA (ALT) is assigned responsibility for such areas as ( 1) establishing strategic direction for aspects of the program, planning, budget and execution process within the ASA (AL T)'s assigned functions and responsibilities, including acquisition, logistics, technology. procurement and associated resource al location decisions and policies and, when appropriate, coordinating and integrating that direction with other ASAs and AR Staff offices; (2) providing strategic guidance and supervision for policies and programs for Anny procurement, logistics and technology initiatives executed by DA officials, organizations and commands; (3) executing the authorities of the agency head for contracting procurement matters pursuant to laws and regulations; and (4) supervising logistics, including acquisition fielding, sustainment and disposal logistics management, and administering life-cycle logistics support planning and execution. ITAI3 G. General Orders No. 2017-01, Assignment of Functions and Responsibilities Within Headquarters, Department of the Army, January 5,2017]. RULES AND REGULATIONS GOVERNING THE ARMY'S MATERIEL MAINTENANCE POLICY AND PROGRAMS 1. Army Working Capital Fund. The Army Working Capital Fund (AWCF). also known as the Defense Working Capital Fund, Army (DWCF, A) operates numerous commercial-like and industrial facilities that provide essential services and support for readiness and sustainability of the warfighting forces. The A WCF includes two activity groups: Supply Management and Industrial Operations. The A WCF, like all DWCFs, operates under a revolving fund concept, i.e., the A WCF relies on revenue from sales to finance operations rather than submitting a budget proposal for direct appropriations from Congress. 7 The A WCF operates as a business-like enterprise, managing cash in real-time and expenses over time. The A WCF maintains cash on hand to support current operations; and generates adequate revenue to cover the full costs of operations on a break-even basis over time, without making a profit or incurring a loss. Since the A WCF operates without direct appropriations, the fund operates without a fiscal year limitation on obligating money. The A WCF needs to recover the costs of what it acquires and the costs of operations in order to break even. The customer rates are the result of the analysis of the full costs of operations. The AWCF uses the customer rates to adjust the prices of what it sel.ls to recover the full costs of operations. The customer rates establish the ultimate price that customers pay for materiel. The rates vary by activity group. For example, the Supply Management activity group buys and maintains assigned stocks of materiel for sale to its customers and the Industrial Operations activity group maintains end items and depot-level repairables and manufactures, renovates, stores, ships and demilitarizes munitions for all services within DoD and foreign military customers. When a depot level repairable (DLR) is found non-mission capable (NMC), the customer turns in the DLR to an Army supply activity, receiving a credit for the NMC DLR. The NMC DLR is returned to an Army Depot in order to be renovated and returned to'the supply system for issue. The customer then receives a renovated DLR in return. The customer receives a credit for the NMC DLR and is charged for the issued DLR at the renovated rate which is significantly lower than a new DLR from the manufacturer. TT AB H, 10 United States Code. Section 2208, Wotking-capital funds; and TAB I, Assistant Secretary of the Army/Financial Management & Comptroller A WCF Resource Manager's Course Material (Source- Army G-4 A WCF Subject Matter Expertj. 2. Army Regulation (AR) 750-1, Army Materiel Maintenance Policy. [TAB J, Army Materiel Maintenance Policy]. This regulation was recently updated, and the current version is dated 3 August 2017. The version in effect during the timeframe of the Whistleblower's allegations is dated 12 October 2013 . However, the relevant AOAP coverage in both versions is identical. According to the Summary section, this regulation covers "Department of the Army policy for general maintenance operations; commodity-oriented maintenance operations; maintenance management systems; inter-Service and contract maintenance support; sustainment maintenance including national maintenance; maintenance support during acquisition; maintenance programs; and depot maintenance." The proponent of this regulation is the Army Deputy Chief of Staff, G-4 (Logistics), and this regulation is approved by the Secretary of the Army. While this regulation covers various subjects other than the AOAP, several sections are directly relevant to the AOAP and the Whistleblower's allegations. "Ch apter 2 Responsibilities . . , Section 2-7. Deputy Chief of Staff, G-4 ... 8 u. Serve as the proponent for the Army Oil Analysis Program (AOAP) and approve Army input to the DoD Joint Oi I Analysis Program .. . ff. Approve weapon system and component enrollment in the AOAP through coordination with LCMCs, program executive officers (PEOs), and/or program managers, as well as the ACOMs, ASCCs, and DR Us [Army Commands, Army Service Component Commands, and Direct Reporting Units]." "Section 2-15. Commanding General, U.S. Army Materiel Command (AMC) ... g. Responsible for management of program operations and execution for the AOAP, to include- (I) Designating the AMC Logistics Support Activity (LOGS A) as the DA PM for the AOAP. (2) Designating Commander, AMC LOUSA responsibility to appoint the PM AOAP. (3) Implementing this regulation and AR 700-132 ... (5) Ensuring that AMC LCMCs- (aJ Recommend sy~tems for inclusion in the AOAP and sampling intervals for these systems. The PEO and/or PM for the specific weapon systems will approve and submit the recommendations to the PM AOAP. Recommendations may be submitted at any time during the year. At the beginning of each calendar year, the PM AOAP will facilitate a formal review process ... ( 17) Hosting an annual in-process review with the DCS, G-4, ACOMs, ASCCs, and DRUs, AMC LCMCs, PEOs, and/or PMs to review program operations, requirements, and coordinating program out-year planning objectives. This includes a revi1::,v of systems and/or components enrolled, sampling intervals, and wear-metal crileria. ( 18) Developing and pub Iishing, not later than 45 days following the end of the fiscal year (FY), an annual executive summary outlining program operations, benefits, and costs. ( 19) Serving as proponent for Technical Bulletin (TB) 43-0211 and as Anny coordinating authorit) for AOAP procedures and material contained in all Army and Joint Service regulations, TBs, pamphlets, and field manuals (FMs) .... " "Chapter 8 Maintenance Programs . .. Section 8-2. Arn,) Oil Analysis Program The objectives of the AOAP are to improve operational readiness of Army equipment, enhance safety, detect impending component failures, and conserve petroleum resources through application of the on conditior1 oil change (OCOC) policy. AOAP monitors lubricants for the presence of 9 contaminants. abrasive part wear. and review of prescribed physical properties and consolidates analytical data in support of diagnostic and/or prognostic maintenance processes. a. ProKram policies. (I) The AOAP PM manages the Anny's oil analysis program. Enrollment in the AOAP is mandatory for all Army aircraft, combat vehicles, watercraft, and locomotives unless the DCS, G-4 approves the exception. Selected nonaeronautical equipment may be enrolled in the AOAP on a case-by- case basis, \vhen resources are available. For a list of equipment and components enrolled in the AOAP, see TB 43-0211 or the AOAP Web site at https://liw.logsa.army.mil...." 3. AR 700-132, Joint Oil Analysis Program. [TAB K]. The AR 15-6 Investigating Officer included a copy of this AR in his Report oflnvestigation for completeness. This publication delineates high level Service Secretary responsibilities and Joint Oil Analysis Program objectives. Generally the JOAP was instituted to maximize inter-Service use of oil analysis through consolidation of laboratories; coordination of support; and standardization of instrumentation, analytical techniques, data, forms and customer laboratory procedures. The intent of the JOAP is to enhance jointness, reduce cost, and combine missions where feasible. In addition, the JOAP is intended to provide non-reimbursable routine support to all Department of Defense and USCG transient customers and permanent customers in each JOAP- certified laboratory's assigned area of responsibility. The JOAP was instituted to improve the operational readiness and economy of military equipment through the use of oil analysis, a condition monitoring concept that relies on the detection and measurement of wear-metals and the determination of a lubricant's physical properties~ collect and analyze oil analysis trend data to increase the effectiveness of oil analysis techniques in the diagnosis of potential equipment failures; provide wear-metal and lubricant physical property data to the various weapon systems managers and others, as required; test, evaluate, and promote new and emerging techniques, teclinologies, and equipment for oil analysis and ensure all Army, Navy, and Air Force oil analysis plans and operations are integrated to provide standardized laboratory techniques, procedures, data, calibration standards, analytical instruments, and inter-Service oil analysis support to all military departments, where practicable. 4. Technical Bulletin (TB) 4.i-0211, Army Oil Analysis Program (AOAP). [TAB L]. This publication is prescribed by AR 750-1. The current version of this publication is dated 30 April 2010. Its Forward states: "The Am1y Oil Analysis Program (AOAP) is part of a Department of Defense program to detect impending equipment component failures and determine lubricant condition through laboratory evaluation of lubricant 10 samples. Through application of laboratory non-destructive analytical techniques, flight safety is improved, equipment readiness is enhanced, and resources can be conserved. The Program Manager (PM) AOAP provides operational management of the oil analysis program. The objectives, policies, and the responsibilities of commands participating in the AOAP are prescribed in AR 750-l. Army Materiel Maintenance Policy .... " Its Program Description adds: "AOAP is part of the Army Condition Based Maintenance Plus (CBM+) program using proactive component and lubricant condition-monitoring technologies to analyze lubricant samples extracted from enrol led components on a scheduled basis. Worldwide laboratories equipped with advanced diagnostic instruments can detect and measure damaging component -wear particulate and lubricant contamination before it becomes visible to the human eye. Proactive maintenance is known within the Anny maintenance arena as the single most important means of achieving savings unsurpassed by conventional maintenance techniques. The approach supplants the maintenance philosophy of "failure reactive" with "failure proactive" by avoiding the underlying conditions that lead to component faults and lubricant degradation. Unlike predictive/preventive maintenance, proactive maintenance commissions corrective actions aimed at failure root causes, not just symptoms. lts central theme is to extend the life of the component as opposed to making repairs when often nothing is broken, accommodating failure as routine and normal, or preempting crises failure maintenance in favor of scheduled maintenance." The TB identifies equipment enrolled in the AOAP, provides instructions on taking oil samples, and provides guidance for installation and unit management of AOAP operations. It states "As outlined in AR 750-1, AOAP is mandatory for all AOAP enrolled equipment." While an earlier version of the TB included appendices that listed AOAP enrolled equipment, the most recent version refers readers to LOGSA 's AOAP website for this information. The TB goes on to state "Equipment will be removed from the AOAP in accordance with procedures outlined in AR 750-1 and AMC 11-47. Recommendations to remove equipment from the AOAP will be made by written request, supported by justification, to PM AOAP." 5. Department of the Army Program Manager Charter for the Army Oil Analysis Program. The charter was approved by the Anny Deputy Chief of Staff, G-4 on or about I August 2008. rrAB F]. Among other things it states that "The PM AOAP is responsible for all action items related to the AOAP and will report through HQ AMC G-3/5 to the HQ DA G-4." 11 The Charter's Mission description states: "The AOAP objectives are to improve operational readiness of Army equipment, enhance safety, detect impending component failures and conserve Army equipment, enhance safety, detect impending component failures, and conserve resources through application of the On-Condition Oil Change policy. The PM will meet the AOAP objectives by ensuring that the war fighter is supported with the most technologically advanced diagnostic tools. These tools will monitor lubricants for the presence of contaminants, abrasive part wear, and review of prescribed physical properties for determining the condition of lubricants to enable detection of impending failures before catastrophic failures occur." The Responsibilities section states: "( 1) In accordance with AR 700-132, JOAP, the PM shall coordinate oil analysis research, development, inter-service operations and test and evaluation projections with the Navy and Air Force Oil Analysis Program Executives in order to improve, complement. and replace existing testing techniques without duplicating efforts ... (2) The PM has total management responsibility for the AOAP and Command and Control (C2) of all AOAP laboratories and operations. Specific responsibilities include: ... (b) Establishing and maintaining C2 ofregional fixed based laboratories and mobile laboratories ... to include all actions associated with: I. Managing a single centralized contract for laboratory operations; research/development, acquisition and testing of new diagnostic equipment. .. 3 Providing program funding requirements to HQ AMC G- 3/5 and G-8 for submission to the HQ DA 0-4 for approval/disapproval ... (e) Participating in the enrollment/disenrollment process. The LCMC (Life Cycle Management Command) submits enrollment/disenrollment requests to HQ AMC G-3/5 for staffing. The AMC G-3/5 will forward the request to PM AOAP who determines resource availability to support the new enrolled equipment or the PM concurrence/nonconcurrence for disenrol!ment. The PM AOAP will forward a recommended action back to the AMC G-3/5 with resource requirements for new enrollments or rational for concurrence/nonconcurrence on the request to disenroll the equipment. The AMC G-3/5 will then forward the action to the HQ DAG- 4 for consideration and final approval or forward the non-concurrence for disenrollment back to the LCMC for.further consideration or coordination with the PM...." (Emphasis added). 12 The Resource Control section adds: "a. The PM will ensure that dollar, manpower, and equipment requirements to accomplish the AOAP mission are developed and submitted in accordance with DA, AMC, and LOGSA planning, programming, budgeting, and execution systems. b. The HQ AMC G-3/5 Resource Integration Division will coordinate PM AOAP validated funding requirements with the responsible HQ DA, G-4 Progr~ Executive for approval ...." DISCUSSION The Office of Special Counsel requested that the Army investigate the following allegations: a. Whether Anny leadership has failed to direct aircraft program managers to use test processes offered by the Army Oil Analysis Program (AOAP) despite Army policies requiring participation in AOAP processes. b. Whether the failure to employ AOAP resources has resulted in the gross waste of approximately $95 million annually and has prevented AOAP from fully meeting its mission objectives. c . Whether T700 Office of Product Manager leadership refused to approve funding for a chip analyzer for use by the AOAP. The Investigating Officer's findings and conclusions are discussed below. OSC Referred Allegation #1 Whether Army leadership has failed to direct aircraft program managers to use test processes offered by the Army Oil Analysis Program (AOAP) despite Army policies requiring participation in AOAP processes As an initial matter, in the course of his investigation the Investigating Officer (10) fom1ally asked cognizant officials within Program Manager-Army Oil Analysis Program (PM- AOAP). Program Manager, Utility Helicopters, and Project Manager, T700 whether they were aware of any instances where "Army leadership," at any lev~l, failed to direct PMs or any other Army personnel to use test processes offered by AOAP. Each witness provided a negative response, and none of the documentary evidence compiled by the IO substantiates the allegation that Army leaders failed to direct use of prescribed AOAP test processes. 13 More specifically, the 10 found that, based upon extensive engineering analysis detailed below, the T700 engine has never been subject to a requirement to use AOAP processes due to the performance of the engine's 3 micron oil filter, which is able to filter out particulate debris smaller than AOAP laboratories are able to detect with their test equipment. The T700 engine includes a chip detector and chip light indicator that provide a more accurate indication of required maintenance. The 10 d.id find that the Department of the Army (DA) Deputy Chief of Staff (DCS), G-4 (the DA-level AOAP proponent) never formally approved an exemption for the T700 engine, as is required by Anny Regulation 750-1, and the IO has addressed this omission in his recommendations, covered later in this letter. However, various witnesses, including PM AOAP, confirmed that the T700 has never been officially enrolled in the AOAP [TAB M], and the IO confirmed in his findings that the T700 engine is not listed in Army Technical Bulletin 43-0211, Army Oil Analysis Program (AOAP), Guide for Leaders and Users, which is the official Army publication that lists equipment subject to AOAP sampling requirements. [TAB L]. The [O's Report of Investigation (RoI) includes a U.S. Army Aviation Systems Command memorandum, dated January 29, 1985, which documents an Army decision, going back to at least that date, to discontinue routine oil analysis on the T700 engine on the basis of the engine's chip detector and three micron filtration. [TABs N-1 and N-2 (3 Micron Filter Engines (T700), AOAP Component Evaluation Report]. That subject was formally revisited beginning in the 2007-2008 timeframe as a result of a September 24, 2007 U.S. Army Audit Agency (AAA) Report entitled "Followup Audit of Army Oil Analysis Program - Restructure Plan." The AAA Report noted that AR 750- I requires mandatory enrollment in the AOAP for all Army aircraft unless Army G-4 approves an exception. The Report found, among other things, that the Anny's Aviation and Missile Research, Development and Engineering Center (AMRDEC) "disenrolled" 76 aircraft components without Anny G-4 approval. [TAB 0, AAA Rt:portJ. Although the affected components were not specifically listed in the AAA report, various other documents in the Roi readily confirm that the T700 engine was included in this category. [TABs N-1 and N-2 (3 Micron Filter Engines (T700), AOAP Component Evaluation Report); and TAB P (Statement from Assistant Program Manager Utility, T700]. As a result of the AAA report, a working group was established to provide a response to the AAA; it focused on the "disenrnllment of 76 aircraft components without proper ODCS, g-4 approval." This working group determined that an I.ntegratcd Project Team (lPT) was needed to further address the issues. As a result, the Army Aviation Oil Analysis Integrated Project Team was chartered effective December 14, 2009. The !PT charter was co-signed by representatives of Anny G-4, USAMC, AMRDEC, and PEO AVN. [TAD Q. Army Aviation Oil Analysis Integrated Project Team CharterJ. This working group .in turn recommended that '"platform-level working groups" be established. As a result, the Army Aviation AOAP Enrollment/Disenrollment Working Group Charter was approved January 27, 2012. Under this Working Group's methodology, a six-step process was established: (i) component PM initiates component analysis and initial assessment; (ii) AMRDEC and AOAP Engineering Branch 14 perfonns supp011ing analysis; (iii) Worl-ing Group approves the report: (iv) component PM fotwards recollllllendation to PM AOAP; (v) AOAP concurs/non-concurs and forwards to AMC and Anny G-4; (vi) component PM implements changes to maintenance concept [TAB R. Army Aviatio~ AOAP Enrollment/Disemollment Workiug Group Charter]. Based upon this methodology, the Anny Aviation AOAP Enrollment/Disenrollment Working Group sponsored the preparation of a report entitled "3 Micron Filter Engines (T700) AOAP Component Evaluation Report'' This report is undated but the IO determined that is was completed in January 2014. The report describes the T700's "Current Status in AOAP Pro11i-am'' as "Currently, the T700 engine is not being sampled." The report coucluded that oil analysis sampling "is not recommended or required for the 1700 emzine." This conclusion wa based on anal sis into the feasibilit of oil sam lin - e .., e report a so cons1 re t e ocmnente pe onnance of t e 3 nucron t1 tratton on t e T700 which "limits the recirculation ofpa1ticles detectable by the [AOAP] and negates any potential value of AOAP testing for failure analysis," and therefore •'negates the efJectiveness of AOAP as a diagnostic tool." The report recommended: that the AOAP IPT approve the report; that PEO AVN send a foimal request to PM AOAP to formally disenroll the T700 engine from AOAP sampling; that PM AOAP endorse and forward the request tllfough USAMC' to Anny G-4, and that Anny G-4 advi6e the AAA of this decision. [TAB N•lJ. Suppotting documents enclosed with the "3 Micron Filter Engines (T700) AOAP Component Evaluation Report" include earlier Anny engineering assessments. in 2007 and 2008. that reached the same conclusion regarding efficacy of AOAP testing for the T700 engine. These supporting documents also point out that the T700 series engine has an installed chip detector that provides the aircraft pilot early warning: of impending pa11 failure allowing for immediate landing of the aircraft. [TAB N-1]. As a result of the Anny Aviation AOAP EnrollruentfDisenrollment Working Group's assessment, Project Manager, Utility Helicopters signed a request to fonnally disenroll the T700 family of engines from the AOAP. This request was addressed thru Commander, LOGSA and thrn Commander USAMC to Army G-4. It also was undated, but the IO detennined that it was ~igned 011 or about Febmary.'rvfarch 2014. [TABS}. This request. however, was never received by Anny G-4. [TAB T and TAB U. Statement of Army G4 point of contacr for AOAP}. CONCLl'SION FOR ALLEGATION #1; Based on the above findings, the 10 reached tbe following fmal conclusion with respect to Allegation #1: "Am1y leadership has not directed any member of Program Executive Office (PEO) - Aviation not to participate in the Anny Oil Analysis Program. nor failed to direct any membl!r of PEO Aviation to use test proce~ses offered by the A.OAP. Atmy publications associated with the AOAP maintenance procedures for the T700 aircraft engine reflect that the engine oil is not required to be sampled periodically. However, tbe administrative proces!i to exempt the T700 engiue from the AOAP is not compkte and requires the approval of the Army G4." 15 OSC Referred Allegation #2 Whether the failure to employ AOAP resources has resulted in the gross waste of approximately $95 million annually and has prevented AOAP from fully meeting its mission objectives The Roi notes that the $95 million cost figure is discussed in the U.S. Oflice of Special Counsel letter dated February 7, 2017 as follows: "The Whistleblower disclosed that in August 2014, AOAP was asked to participate in the Anny's Aviation and Missile Research, Development, and Engineering Center (AMRDEC) Root Cause Working Group. One of AOAP's responsibilities was to determine root causes and propose actions to address "no evidence of failure" issues identified in T700 engines. AOAP found that the T-701O engine represented $278,188,070 in Army Working Capital Fund purchases between March 2012 and 2013, with $95 million of that amount wasted each year due to preventable false positive chip identification." Based on information provided by PM-AOAP, the IO determined that the actual source of this cost data was the U.S. Army Aviation and Missile Command (AMCOM) Logistics Center, Supportability and Sustainment Directorate (SSD), Sustainment Optimization and Analysis (SOA) office document entitled "ALC-SOA Component Analysis Study T700-GE- 701D Engine", dated July l, 2013. This study did not recite a $95 million figure. That number appears to have been derived as follows: Regarding the $278,188,070 figure, the study's executive summary (at page 2 of the study) stated: "As such the T-701D engine represents the largest total annual cost burden of any AMCOM-managed Class IX item with $278,188,070 in total Army Working Capital Fund (ACWF)sales for a 12-month period (as of 15 March 2013). The study went on to identify a number of cost drivers associated with the engine, most of which are not germane to the Whistleblower's allegation. Section 6.4 of the study ("T-70 ID Tear Down Analysis (RJMFIRE) Summary), beginning at page 58 of the study stated: "RIMFlRE isl.\ program that provides a failure reporting system through tear down evaluation (TOE) ... The program identifies and quantifies failure causes of component returns to depot to determine major drivers of equipment removals." Subsection 6.4.1 (at page 59) indicated that the most prevalent category for return of engines to the depot is No Evidence of Failure ("NEOF"), with the RIMFIRE process categorizing 55.15% of engine returns during the study period as NEOF. Subsection 6.4.2- "T-701D NEOF Tear Down Evaluation Analysis" (beginning at page 63) further broke down the NEOF category into four subcategories, including a category for ''Diagnostic - metal on magnetic plug" (page 64), which accounted for 33.4% of the NEOF category. According to his interview statement, PM-AOAP believes the $95 million figure was derived by multiplying $278,188,070 by that percentage. [TAB V and TAB WJ. The IO found that the product of that calculation actually approximates $93 million. He went on to find that even H: for sake of discussion, the figure simply was rounded up to $95 million, he did not believe either amount accurately portrayed the information in the 20 l3 ALC- SOA study, which again did not recite a $95 million figure or categorize such expenditures as 16 "waste." As discussed below, the IO determined that the likely cost impacts were significantly below this figure. For context, PM T700 provided the IO with the following explanation of the NEOF categorization: "No Evidence of Failure"(NEOF) is defined as a category used to document the results of a component or system Teardown Evaluation when no evidence of any failure is found that satisfies the definition of a failure. Failure is a general term used to imply that a part in service has become completely inoperable, is still operable but is incapable of satisfactorily performing its intended function, or has deteriorated to the point that it is deemed unserviceable or unsafe for continued use, as detennined by existing aviation maintenance procedures. NEOF category is also used when the cause of failure cannot be determined. The NEOF findings can be categorized further into the following reasons for return to A WCF depot for rebuild: a. Precautionary Returns - Components or systems returned due to events that require the field to remove the item for inspection and overhaul. Examples are; Overtorque, Overspeed, Lightning Strike, etc. b. Diagnostic Returns with No Evidence of Failure (False Positives) - Removals caused by positive indications from diagnostics or condition/health indicators where no evidence of failure is found. c. Other Directed Removals - Removals required due to system upgrades, RECAP, etc. d. No Cause Found for Return - Tear down analysis' will be put into this subcategory when an engineering review of inspection results finds no evidence of failure and no other legitimate reason for return. Removals that have been returned for overhaul due to an error or misinterpretation also fall into this subcategory." [TAB P, Statement PEO AYN, Assistant Program Manager Utility. T700 Engine]. PM T700 provided data indicating that the costs potentially associated with the NEOF- Diagnostic Retum subcategory during the 2012-2013 timeframe were much lower than the $95M figure alleged by the Whistleblower. The PM T700 data was obtained from a "2410 database," which records field-documented reasons for engine returns, and the RlMFIRE database along with associated Engineering Review Board (ERB) records. Cost infonnation was obtained from Army Working Capital Fund (A WCF) records. PM T700 informed the 10 that between March 2012 and March 2013: "51 T700 series engines were inducted into the depot for Metal on Magnetic Plug (MOMF) or chip light event based on the RIMFlRE database that were coded as 'No Evid_ence of Failure.• The circumstances for each of these engines (and all engines in the NEOF population) are reviewed by the ERB to further categorize/detennine whether there was legitimate cause for removal. The ERB judged that O of the SI engines in this timeframe were 'no cause' for return, and all 51 were diagnostic returns to the depot. A diagnostic return with No Evidence of Failure means that the removal of the engine was caused by positive indications from diagnostics or condition/health indicators where no evidence of failure is found." [TAB X]. 17 PM T700 reported that the AWCF net cost of one engine during this timeframe was $476,085. [TAB P {Statement of PEO AYN. Assistant Program Manager UtHity, T700 Engine) and TAD X]. Based upon this information, the 10 found that the cost of the 51 engines was $24,280,335. With reference to the Whistleblower allegations, PM T700 provided further context tor this figure as follows: "However, it is critical that the data extracted from these systems be used in the appropriate context when building business cases, and to be aware of the limitations of the data. For example, in the case of engines returned for MOMF (i.e., for a positive chip light identification): The field can pull an engine for a positive chip light, and by following the visual inspection (or optional lab analysis) procedures in the TM [Technical Manual], determine that the engine should be returned for the depot for non-allowable chip debris. The engine would likely be coded in the 2410 data based as MOMF for cause of removal by the field, and returned to depot. Upon induction, the engine would be tom down and inspected by the RIMFIRE team. If the chip debris is not returned with the engine (it is quite common for the chip debris to be wiped off/discarded prior to return) and no visual evidence at RIMFIRE inspection is present, then it would be categorized as No Evidence of Failure (NEOF) (Diagnostic Return), even though it was appropriately returned by the field. Furthermore, the depot never runs an engine across a test stand to re-create a failure mode or to test if the engine will produce non-allowable chips. This would be cost and time prohibitive. It should not be automatically assumed that all 51 of the engines in the NEOF-Diagnostic Return population would have been avoided by performing AOAP analysis techniques. Again, lack of visual evidence at depot induction does not mean it was an unnecessary return. To date, there has not been an example provided to [PM T700] illustrating that AOAP lab analysis techniques have identified that chip debris on an engine returned to the depot for MOMF contained allowable chips only, which would indicate that the engine could have remained in service. This would be a crucial step in substantiating the $9SM annual waste estimate. ln fact, the only examples provided by the AOAP PM have shown that chip detector technology confirmed visual inspection results (non-allowable MS0 debris), which required the engines to be returned to depot." [all emphasis in original] [TAB X; See also TAB EE. Statement of Program Management Analyst, Program Management Office, Aviation, Utility]. In addition to the above 2012-2013 data, PM T700 provided the IO with data from other time periods showing that only a small percentage of aircraft engi11es were categorized as either NEOF-Diagnostic Return or NEOF-No Cause Found for Return upon post replacement inspection. These two NEOF categories accounted for just 8% of the total RIM FIRE ERB reasons for return for engines inducted from 2010-2015. In 2016, a total of226 engines were returned to depot for al I causes. Extrapolating the 8% historical percentage to the 226 figure 18 would equate to 18 eng.iues that fall into the two NEOF subcategories that could indicate an engine was rerumed as a false positive or without cause. The net AWCF cost of a T700 engine in 2016 was $388.550, which under this methodology would result in a total cost impact of$6.9 million. [TAB P, Statement of PEO AVN. Assistant Program Manager Utility. T700 Engine]. Finally. PM T700 informed the IO that from 20 IO to the present, only 2 I 8 engines total have fallen under the definition ofNEOF, with "Metal on Mag PluE[" cited by the losing unit as t.he reason for removal, a.ud only four of those were fo1md to meet the de.finition of NEOF-No Cause Fouud for Retum when evaluated by the ERB. The associated net AWCF cost impact is approximately $1.5 million. [TAB P, StatementofPEOAVN.AssiMantProgram Manager Utility. T700 Engine]. In addition to the above cost iufonnation, the IO made tile following find.in~ concerning the Army's maintenance protocols when the T700 series engine's chip detector light comes 011 during engine operation: Once 1e wanung I t i 1 ununate , aVIatiou mamtenance personne are requm: to follow very !>pecific procedures in order to confirm or deuy the presence of nu-allowable materials. If the engine continues to be operated with tl1e presence of un-allowable materials. catastrophic failw·e may occm· which would endanger the lives of the crewmembers and the ainvorthiness of the aircraft. The maintenance mnnual clearly states ·'Replace Engi11e" once an "m1-allowable material" situation exists. In addition. aviation maintenance manuals direct maintainers to use the test ~ O A P as requir.. 1'fir!l""lf;t!f1!!:emp·t- . . . . . . . . . . . ." [IO's finding as · on Y an TAB Z . Based on the above fmding:s the IO declined to characterize even the lesse1· dollar amounts reflected in the PM T700 NEOF cost impact estimates a.s ''waste" in that the engines were removed from aircrnft iu accordance with the Army's pub)jshed maintenance procedures that are intended. among other things, to achieve aircrew safety, and in the absence of any proven altematives to cmrent practices. C'ONCLl~SION FOR ALLEGATION #2: The IO reached the following final conclusion with respect to Allegation #2: ··There is no evidence of a gross waste of $95 million annually associated with the T700 engine. The costs associated with the NEOF characterization. both in the timeframe stated in the \Vhistleblower Complaint and more recently are significantly below the $95 million figure aJleged by tbe Whistleblower. Moreover. these engines were rerumed from the unit to the depot pursuant to Anny maintenance procedures designed to ensure peThonnel and aircraft safety; therefore. even rhe lower actual amounts associated with the NEOF characterization does not consritute "waste·· of Anny funds. In addition. the Ril\-!FIRE process itself does not 19 associate a "No Evidence of Failure" with "waste" of government funds; rather NEOF is simply the term used when evidence of failure subsequently cannot be determined." OSC Referred Allegation #3 Whether T700 Office of Product Manager leadership refused to approve funding for a chip analyzer for use by the AOAP With respect to this allegation, the 10 found as a thresho-Jd matter that Army budget business practices are such that neither the Program Executive Office-Aviation, PM Utility Helicopter Project Office nor the T700 Office of Product Manager could be in the funding approval chain for PM-AOAP. Army funding approval is organizationally based. As discussed in the Background section, PM-AOAP is assigned to HQ, Logistics Support Activity (LOGSA), which in tum is assigned to U.S. Army Materiel Command (AMC). AMC reports directly to the Department of the Anny (HQDA). Funding and budget activities have the same path. If PM- AOAP has a requirement for funding, that organization must submit that requirement to LOGSA. If LOG SA approves the requirement, that requirement will be forwarded to AMC for funding. lf AMC approves the requirement, that requirement will be forwarded to HQDA for consideration. PEO AVN is assigned to Assistant Secretary of the Army (Acquisition, Logistics and Technology}, and is not in PM-AOAPs funding approval chain. More specifically, the IO found that the U.S. Army Aviation and Missile Research, Development,. and Engineering Center (AMRDEC) sponsored a "Root Cause Working Group (RCWG)" to further explore TI00-GE-701 D Metal on Magnetic Plug issue identified in the 2013 ALC-SOA study discussed above in connection with Allegation #2. In a preliminary report dated October 7, 2014, the RCWG endorsed a data collection recommendation from PM-A OAP as follows: "(4) The fourth data collection will be a lab analysis of debris from the chip detector. AOAP proposes employing Energy Dispersive X-Ray Pluorescence (EDXRF) technology to quantitatively determine the metallurgy of debris which accumulates filters, and chips which accumulate on chip detectors ... A feasibility study will be conducted to determine if it is cost effective to perform chip analysis at local units. Once a sufficient amount of data is collected. the 13-1 maintenance data, 24 IO maintenance data, and the chip analyses data from the OASIS database can be used to determine the effectiveness of the chip analyses in reducing NEOF engine removals." lTAB P, Statement of PEO AVN, Assistant Program Manager Utility, T700 Engine, Attachment 8]. [n 2016, PM-AOAP submitted a funding request to the Aviation Army Working Capital Fund (A WCF) managed by Army Aviation and Missile Command (AM COM), in order to implement an aviation engine debris analysis pilot program for filter debris analysis. If approved, A WCF would fund the pilot program and PMwAOAP would analyze the effectiveness of Energy Dispersive X-Ray Florescence (EDXRF) technology on chips captured by the T700 engine's magnetic plug. The purpose of the pilot would be to determine whether the EDXRF technology could replace existing visual inspection procedures. Although PM-AOAP submitted the funding request, the pilot program would necessitate a change to T700 maintenance procedures wherein unit maintainers would be instructed to submit chips for analysis. Since 20 PEO A VN/PM T700 is responsible for approving any proposed change in engine maintenance procedures, the AM COM A WCF manager instructed PM-A OAP to obtain PEO-A VN/PM T700's endorsement the proposed pilot program. [TAB P (Statement of PEO A VN. Assistant Program Manager Utility, T700 Engine); TAB AA; and TAB BB]. PM-AOAP initially requested the endorsement from PEO AYN/PM, T700 in June 2016 and in a response that same month the Assistant PM, T700 Engines declined to endorse the pilot program. The Assistant PM based her office's position on their assessment (i) "that the existing oil filter already removes particles that AOAP would be targeting" and (ii) the absence of "sufficient data to ensure this new technology has the required accuracy and provides substantive results that will benefit the engine maintainers as well as reduce the number of engine removals for debris that is not detrimental to safe engine operation." [TAB BB]. In October 2016, a representative of PM-A OAP renewed its request for PM T700 endorsement of the pilot program. After conducting further review of the matter PM T700 again declined to endorse the pilot based on the aforementioned considerations. The ROI contains contemporaneous documentation of the rationale for PM T700's position. fTAB P (Statement of PEO AVN, Assistant Program Manager Utility, T700 Engine and her Attachment 10 MFR documenting the rationale); and TAB CC]. Without the endorsement of PEO-Aviation, the proposed chip analyzer pilot program was not approved by the AM COM A WCF manager. [TAB P (Statement of PEO A VN, Assistant Program Manager Utility, T700 Engine); TAB AA (Statement of Supportability and Sustainment Directorate. AMCOM); TAB W; TAB FF, Statement of Lead Engineer, Army Research & Development Command; and TAB GG, Statement of Support Operations Analyst. Supportability and Sustainability Directorate, AMCOM ALC]. In his statement to the IO PM-AOAP stated that he believes PMO T700's decision to not endorse the pilot program was based on a lack of preliminary test data that would have illustrated the potential benefits of the EDXRF technology, but he notes that his organization has not had funding to accomplish such test and evaluation activity since 2011. He remains of the view that adoption of this technology would improve maintenance practices. [TAR WJ. In June 2017, a representative of PM-A OAP renewed its request that PM T700 endorse the pilot program via an email to the Assistant PM that included supporting information. [TAB CC]. CONCLUSION FOR ALLEGATION #3: Based upon the above findings, the IO reached the following conclusion: "The T700 Office of Product Manager leadership are not in the funding approval chain for PM-AOAP, so could not refuse to approve any .PM-AOAP request for funding. 1lowever, PEO-Aviation, Assistant PM, T700 Engines declined to endorse a proposal to conduct an A WCF pilot program due to the cost not being included in the request and the lack of research data that indicates that the EDXRF technology would successfully prevent the unnecessary return of a serviceable engine to the depot for overhaul. The lack of this endorsement stopped the proposal. While it is readily apparent that a professional difference ofopinion exists between PM-AOAP and PMO T700 concerning the efficacy of the proposed pilot program, PMO T700's disposition of PM-AOAP's request, in no way constitutes a violation oflaw, rule, or regulation; gross mismanagement; or a gross waste of funds." 21 As discussed below in the next section, the IO made a recommendation consistent with this conclusion. INVESTIGATING OFFICER'S RECOMMENDATIONS Based upon his findings and conclusion, the 10 made the following two recommendations to the Investigation Appointing/Approving Authority: I. "Recommend that the PM-AOAP officially staff the Anny Aviation AOAP Enrollment/Disenrollment Working Group recommendation to exempt the T700 aircraft engine from the AOAP through HQ, LOG SA, USAMC, 03/5/7 and the Army G4 for official approval. This action will complete the administrative process in order to exempt the T700 aircraft engine from the AOAP." 2. "lt is clear that procedural and critical content issues prevented the approval and funding of the PM-AOAP proposal to analyze the effectiveness of Energy Dispersive X-Ray Florescence (EDXRF) technology. Not unlike all US Army systems managers, PM-A OAP has the responsibility to monitor any and all emerging technologies in order for the Anny to keep pace with the industry and the support of systems that combat emerging threats across the globe. PM-A OAP in good faith, attempted to do just that without success. Nonetheless, in recognition of the previously-discussed 2013 ALC-SOA study and the 2014 Root Cause Working Group preliminary report that documented the NEOF issue, and in order to ensure .that the Army is taking advantage of the best technology in this area, recommend that USAMC; LOGSA, PEO-Aviation and PM-AOAP reopen consideration of the pilot program and seriously consider funding the proposal to analyze the effectiveness of Energy Dispersive X-Ray Florescence (EDXRF) technology in support of the safety of Army aircraft and their crews.'; The Investigation Appointing/Approving Authority concurred in both recommendations in conjunction with his approval of the RoL By memorandum dated October 4, 2017, he directed PEO A VN to take the following actions: "I. Re-initiate staffing of the Army Aviation AOAP Enrollment/ Discnrollment Working Group recommendation to exempt the T700 aircraft engine from the AOAP, originally initiated by your office in 2014, through Program Manager (PM)- AOAP, through Headquarters, U.S . Army Logistics Support Activity (LOGSA), and through Headqua1ters U.S. Army Materiel Command (USAMC) Deputy Chief of Staff G-3/5/7, to Headquarters, Department of the Army Deputy Chief of Staff, G-4 for official consideration/approval. This action is intended to complete the administrative process prescribed in Army Regulation 750-1 to exempt the T700 aircraft engine from the AOAP. Submit the recommendation package to PM-AO AP no later than October 31, 2017, and closely monitor its status until Army G-4 completes disposition. Report final disposition to the ASA (ALT) Chief of Staff. 22 2. In recognition of studies that have identified incidences of T700 engines returned to depot based on chip light indications and subsequently assessed as "No Evidence of Failure," and in order to ensure that the Army is taking advantage of the best technology in the arena, reopen consideration of the pilot program recommended by PM-AO AP to analyze the effectiveness of Energy Dispersive X-ray Florescence {EDXRF) technology in support of the safety of Am1y aircraft and their crews. Working in coordination with PM-AOAP, LOGSA, and USAMC, determine whether PEO AVN should endorse the pilot program, and approve associated changes maintenance protocols, in support of a resourcing decision by USAMC. Report the disposition of the reconsideration to the ASA n (AL Chief of Staff, no later than November 30, 2017. ln the event you determine that endorsement of the pilot program is not warranted, no later than November 30, 2017 provide the ASA (ALT) Chief of Staff with a memorandum under your signature that fully explains the basis for that determination." [TAB DD}. 23 CONCLUSION The Department of the Army· takes very seriously i.t;-; responsibility to address, in a timely and thorough fashion. matters refened by OSC. In this case, the Army conducted a thorough and comprehensive investigation in response to the OSC's referral of allegations submitted by the anonymous Whistle blower. An Investigating Officer was appointed to investigate the facts and circumstances surrounding the Whistleblower's allegations that the Army had failed to employ the state-of-the art technology offered by the AOAP at the Army's Utility Helicopters Project Office, Redstone, Arsenal, Alabama. The purpose of this investigation was to determine the validity of the WhistJeblower's allegations and make findings concerning whether any wrongdoing had occurred, and if so, by whom, and whether adequate policies and procedures are in place to preclude any recurrences of any improprieties, irregularities, or misconduct. Further, appropriate corrective actions were to be taken as required. These allegations demanded that the . investigation leave no stone unturned. Although, the Army's investigation concluded that none of the Whistleblower's allegations were substantiated, the IO did identify that the Army failed to follow its internal administrative procedures for exempting the TIOO engine from the AOAP. The Army has initiated corrective actions to rectify that omission. The IO also concluded that while it would be inaccurate to characterize PM, T700's refusal to endorse PM, AOAP's pilot program initiative as improper, the 10 did recommend that the initiative be reconsidered in order to ensure that the Army is taking advantage of the best available technology in this area. I agree with the IO's conclusion that PM, T700's position concerning PM, AOAP's pilot initiative represented a professional difference of opinion between the two offices and did not constitute a violation of law, rule, or regulation, gross mismanagement, or a gross waste of funds. In response to the IO's recommendation, the Army has initiated steps to ensure that the recommended reconsideration occurs and that its outcome is fully documented. I am satisfied that the IO's conclusions and implementation of the associated recommendations constitute an appropriate outcome in this matter. Accordingly the Army has made no refen·al of alleged criminal violation to the Attorney General pursuant to Title 5, United States Code,§ 1213{d)(5)(d). Th.is report, with enclosures, is submitted in satisfaction of my responsibilities under Title 5, USC, Sections 1213(c) and (<l). Please direct any further questions you may have concerning lhis matter to Ms. Cassandra Tsintolas Johnson, at 703-614-3500. Sincerely, ./ Raymond T. Horoho Acting Secretary of the Anny ·(Manpower and Reserve Affairs) 24 Army Oil Analysis Program Redstone Arsenal, Alabama Office of Special Counsel File Number DI-15--5616 Description TABA Secretary of the Army (SA) delegation to the Assistant Secretary of the Army (Manpower & Reserve Affairs) his authority, as agency head, to review, sign, and submit to Office of Special Counsel the report required by Title 5, USC, Sections 1213(b), (c), and (d), dated May 2, 2017 TABB OSC referral dated February 7, 2017, to the Acting Secretary of the Army requesting he Investigate allegations of violations of law, rule, or regulation; gross mismanagement; and a gross waste of funds at Army's Utility Helicopters Project Management Office, Redstone, Arsenal, Alabama TABC Acting Secretary of the Army Memorandum, February 28, 2017, Subject: Whistleblower Investigation-Failure of Anny Employees to employ state-of-the art technology by the Army Oil Analysis Program (AOAP) - (Office of the Special Counsel File Number DI-15-5616, forwarding the OSC referral to the Acting Assistant Secretary of the Anny (Acquisition, Logistics and Technology) TABD Memorandum for Investigating Officer, Headquarters, Department of the Army, Office of the Deputy Chief of Staff G-4, March 14, 2017, Subject: Appointment of Investigating Officer - Whistleblower Investigation-Failure of Army Employees to Employ State-of-the-Art Technology Offered by the Army Oil Analysis Program at Redstone Arsenal, Alabama TABE Army Regulation 10-87, Army Commands, Army Service Component Commands, and Direct Reporting Units TABF Memorandum, Subject: Department of the Army, Oil Analysis Program (AOAP), Program Manager (PM) Charter, August 1, 2008, Approved by Lieutenant General Mitchell H. Stevenson,, U.S. Army, Deputy Chief of Staff, G-4 TABG General Orders No. 2017-01, Assignment of Functions and Responsibilities Within Headquarters, Department of the Anny, January 5, 2017[PH1J 1 TABH 10 United States Code 2208, Working-capital funds TABI Assistant Secretary of the Army/Financial Management & Comptroller A WCF Resource Manager's Cowse Material (Source-Anny G-4 AWCF Subject Matter Expert) TABJ Extracts from Army Regulation 750-1, Army Materiel Maintenance Policy, dated September 12, 2013 TABK Army Regulation 700-132-Joint Oil Analysis Program, March 26, 2014 TABL L-1 - Technical Bulletin 43-0211, Army Oil Analysis Program (AOAP), Guide for Leaders and Users, dated December 1, 2004, including Appendix A L-2-Technical Bulletin 43-0211, Appendix A TABM PM AOAP emails dated August 16 & 18, 2017 (Response to specific questions by Investigating Officer addressing the Whistleblower's allegations) TABN N-1-Complete 3 Micron Filter Engines (T700), AOAP Component Evaluation Report N-2 Extract from 3 Micron Filter Engines (T700), AOAP Component Evaluation Report, dated January 29, 1985 TABO U.S. Army Audit Agency Report - Follow up Audit of Army Oil Analysis Program - Restructure Plan, Redstone Arsenal, Alabama September 24, 2007 TABP PEO AVN, Assistant Program M~nager Utility, T700 Engine (with 10 attachments) Attachment I-Memorandum, Subject; Department of the Army, Oil Analysis Program (AOAP), Program Manager (PM) Charter, dated August 1, 2008 Attachment 2-Memorandum, Subject: Aviation Component Disenrollment from Army Oil Analysis Program (AOAP), dated June 9, 2008 Attachment 3-Point Paper, Subject: Army oil Analysis Program (AOAP) Status, dated May 21, 2012 Attachment 4-Memorandum, Subject: MH-60M Helicopter Category I Deficiency Report (DR) MI3H90308 on YT706-GE-700 Turboshaft Engine, P.N 5130T37G01, SIN GE-E-341010 Attachment 5-Email, Subject: FW: AOAP lab analysis of YT706 debris, dated July 7, 2016, From: Technical Chief, T700, To: Assistant Project Manager 1700 Attachment 6-Email, Subject: ESN 341010 Chips, dated May 28, 2013, From: Senior Product Support Engineer Military Systems OP, GE Aviation, To: Aerospace Engineer, U.S. Anny. 2 Attachment ?-Memorandum, Subject: Chip Detector Debris Analysis (TN 163684), dated August 23, 2016 Attachment 8- AH-64 and Blackhawk: H-60, Root Cause Working Group Preliminary Report (TI00-GE-701D Metal on Magnetic Plug), dated October 7, 2014 Attachment 9-Email, Subject: RE: A WCF synopsis, dated June 28, 2016, From Assistant Project Manager T700, To: LOGSA, AOAP, General Engineer Attachment 10-Memorandum for Record, Subject: T700 Chip detector debris analysis, dated November 3, 2016 TABQ Army Aviation Oil Analysis Integrated Project Team Charter, Between Office of the Deputy Chief of Staff, G-4; US Anny Materiel Command, G-3/S; AMRDEC, Aviation Engineering Directorate; and Program Executive Office, Aviation, signed 2009/2010 TABR Army Aviation AOAP Enrollment/Disenrollment Working Group Charter, dated January 27, 2012 TABS Program Executive Office (PEO), Aviation (A VN), Utility Helicopter Project Office Memorandum, Subject: Adjustment of Army Oil Analysis Program (AOAP) Sampling for T700 Engines, undated TABT Email From Army G4 point of contact for AOAP, Subject: RE: T700 AOAP Exempt, to IO, dated August 15, 2017 (email confirmation that the dis-enroll request for the TI0O was not formerly staffed in order to gain Army G4 approval) TABU Statement of Army G4 point of contact for AOAP TABV ALC-SOA Component Analysis Study T700-GE-70 ID Engine, dated July 1, 2013 TABW Emails from PM AOP dated August 16 & 18, 2017 to IO (Responses to specific questions addressing the Whistleblower's allegations) TABX Memorandum, Subject: Response to Email: T700 oil filter specifications and post chip light maintenance steps/procedures, dated 2 June 2017, dated June 5, 2017 (Response provides 2012 T700 Engine Financial Data) TABY 3 Micron T700 Engine Oil Filter Specifications (Exhibit 12) TabZ Excerpts from Technical Manual (TM) 1-2840-248-23 & P-1, Aviation Unit and Intermediate Maintenance Engine, Aircraft Turboshaft (TI00-GE-700) (T700- GE-70 l C) (T700-GE-701D) EiC: NIA, Electrical Chip Detector Light on During Engine Operation TAB AA Statement of Supportability and Sustainment Directorate, AMCOM 3 TAB BB Email communication between PEO AYN, Assistant Program Manager Utility, T700 Engine and LOGS A, AOAP, General Engineer, dated June 28, 2016 TAB CC Email from Chief, TI00 Senior Supervisor Logistics Division, AMCOM, Subject: RE: T700 Cost Data Sent to Assistant Program Manager Utility, T700, dated August 18., 2017 (Response to specific questions by IO addressing the origin of cost data provided by Assistan1 Program Manager Utility, T700) TABDD Memorandum, Subject: Implementation of Army Regulation 15-6 Recommendations - Whistleblower Investigation Concerning Failure of Army Employees to Employ State-of-the-Art Technology Offered by lhe Anny Oil Analysis Program (AOAP) at Redstone arsenal, Alabama, dated October 4, 2017 TAB EE Statement of Program Management Analyst, Program Management Office, Aviation, Utility TAB FF Statement of Lead Engineer, Army Research & Development Command TABGG Statement of Support Operations Analyst, Supportability and Sustainability Directorate, AMCOM ALC TAB HI-I Statement of PEO A VN. Program Manager Utility Helicopters, Program Executive Office, Aviation, Utility TAB II Statement of Project Manager Apache Attack Helicopter, Program Executive Office, Aviation, Utility TABJJ Statement of Program Manager, Anny Oil Analysis Program, Logistics Support Activity, US Anny Materiel Command 4
Department of Army | Redstone Arsenal, AL | 18-28 | Whistleblower Comments
Published by the Office of Special Counsel on 2018-08-08.
Below is a raw (and likely hideous) rendition of the original report. (PDF)