oversight

Inspection of Health and Safety Measures at Select IRS Facilities

Published by the Office of the Treasury Inspector General for Tax Administration on 2021-07-26.

Below is a raw (and likely hideous) rendition of the original report. (PDF)

TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION




        Inspection of Health and Safety Measures at
     Select IRS Facilities During the COVID-19 Pandemic


                                 July 26, 2021

                    Report Number: 2021-IE-R003




                                                                             1
              TIGTACommunications@tigta.treas.gov | www.treasury.gov/tigta
                        HIGHLIGHTS: Inspection of Health and Safety Measures at
                           Select IRS Facilities During the COVID-19 Pandemic
Final Inspection Report issued on July 26, 2021                                Report Number 2021-IE-R003

Why TIGTA Did This Study             What TIGTA Found
There are approximately              In March 2021, TIGTA conducted unannounced health and safety
550 IRS-managed facilities           inspections of nine judgmentally selected IRS facilities. Overall, the IRS
throughout the United States. In     generally implemented health and safety measures to help protect
response to the Coronavirus          individuals at the nine facilities. The IRS had an adequate supply of
Disease 2019 (COVID-19)              face masks, hand sanitizer, disinfecting wipes, or other cleaning
pandemic, in Calendar Year 2020,     supplies on-site, and these items were generally available in common
the IRS closed and then              areas or near shared equipment for individuals to use.
reopened facilities for mission-
essential functions and
nonportable work.
TIGTA conducted this inspection
to assess the IRS’s efforts to
protect the health and safety of
individuals physically present at
selected IRS facilities during the
COVID-19 pandemic.
Impact on Taxpayers
The COVID-19 pandemic has            In response to the pandemic, the IRS developed printable COVID-19
affected the IRS’s ability to        health and safety posters to help inform and remind individuals of
perform its responsibilities of      health and safety procedures. TIGTA observed that most of these were
processing tax returns, tax          posted at all nine facilities.
payments, and tax refunds. The
pandemic also threatens the          According to the Centers for Disease Control and Prevention, masks are
lives of IRS employees; as of        a critical step to help prevent individuals from getting and spreading
June 2021, the IRS reported that     COVID-19. At the time of TIGTA’s inspection, all individuals, whether
over 40 employees have passed        vaccinated or not, were required to wear masks while in an IRS facility.
away from the virus. As such,        While most individuals were wearing face masks correctly, TIGTA
the IRS has had to balance the       observed some who were wearing them improperly. For example,
completion of its mission and        TIGTA observed individuals within the facilities with the face mask
the health and safety of its         below the chin or off the face completely. TIGTA also observed that
employees and contractors and        the IRS implemented modifications at all nine facilities to help maintain
others who visit IRS facilities.     social distancing. Examples of these modifications include separating
                                     employee desks, posting occupancy limit signs at elevators and in
                                     conference and meeting rooms, and limiting seating and self-service
                                     food tasks in cafeterias and break rooms.
                                     Although TIGTA observed most individuals maintaining social distance,
                                     TIGTA identified some who were not maintaining at least six feet of
                                     separation as required by IRS guidance. For example, TIGTA observed
                                     individuals walking together in hallways, sitting together and eating in
                                     the cafeteria or break rooms, and working together in cubicles.
                                     What TIGTA Recommended
                                     TIGTA made no recommendations in this report. TIGTA’s Office of
                                     Audit will issue a separate report that will provide additional
                                     information regarding compliance related to face masks and social
                                     distancing and any resulting recommendations.
                                          U.S. DEPARTMENT OF THE TREASURY
                                                  WASHINGTON, D.C. 20220



TREASURY INSPECTOR GENERAL
  FOR TAX ADMINISTRATION



                                              July 26, 2021


MEMORANDUM FOR: COMMISSIONER OF INTERNAL REVENUE



FROM:                        Heather M. Hill
                             Acting Deputy Inspector General for Inspections and Evaluations

SUBJECT:                     Final Inspection Report – Inspection of Health and Safety Measures at
                             Select IRS Facilities During the COVID-19 Pandemic (IE-21-003-C)

This report presents the results of our inspection to assess the Internal Revenue Service’s (IRS)
efforts to protect the health and safety of individuals physically present at selected IRS facilities
during the Coronavirus Disease 2019 (COVID-19) pandemic. This inspection addresses the Fiscal
Year 2021 major management and performance challenge of Responding to the COVID-19
Pandemic.
Although we made no recommendations in this report, we provided IRS management officials
with an advance copy of this report for review and comment prior to issuance.
Copies of this report are also being sent to the IRS managers affected by the report information.
If you have any questions about this report, you may contact me or James A. Douglas, Director,
Office of Inspections and Evaluations.
        Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic




Results of Review
The IRS Generally Implemented Measures to Protect the Health and Safety of
Individuals at Nine IRS Facilities
In March 2021, we conducted unannounced health and safety inspections at nine judgmentally
selected Internal Revenue Service (IRS) facilities and found that the IRS generally implemented
measures to protect the health and safety of individuals at these facilities.1 Across the nine
facilities, we observed the following:
    •   Adequate supply of face masks and cleaning supplies.
    •   Printable Coronavirus Disease 2019 (COVID-19) health and safety posters.
    •   Individuals generally complying with face mask requirements.
    •   Modifications of facilities to promote social distancing and protect the health and safety
        of individuals at IRS facilities.
    •   Individuals generally complying with social distancing requirements.

The IRS has adequate face masks and cleaning supplies available on-site
We determined that all nine facilities had an adequate supply of face masks, hand sanitizer,
disinfecting wipes, or other cleaning supplies. Figure 1 shows face masks, hand sanitizer,
disinfecting wipes, and other cleaning supplies stored at select IRS locations.




1
 A judgmental sample is a nonprobability sample, the results of which cannot be used to project to the population.
See Attachment I for a list of the facilities we inspected.
                                                                                                            Page 1
          Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


                            Figure 1: Examples of Face Masks, Hand Sanitizer,
                             Disinfecting Wipes, and Other Cleaning Supplies




                      Source: Treasury Inspector General for Tax Administration’s (TIGTA)
                      inspection of nine IRS facilities.
We also observed that disinfecting wipes, hand sanitizer, or other cleaning supplies were
generally available in common areas or near shared equipment for individuals to use. IRS
guidance recommends that, when possible, business units should keep disinfectant wipes
available near shared equipment.2 IRS guidance also suggests that hand sanitizer will be readily
available and located in common areas in all offices. 3 Facilities Management and Security
Services officials stated that they generally place these items in common areas or other
high-traffic areas and that managers may request additional supplies as needed. By maintaining
and making available an adequate supply of face masks and cleaning supplies, the IRS is helping
to prevent the spread of COVID-19 and to protect the health and safety of individuals at IRS
facilities. Figure 2 summarizes the frequency of disinfecting wipes, hand sanitizer, or other
cleaning supplies that we observed throughout common areas or near shared equipment in the
nine facilities.




2
    IRS, Cleaning and disinfecting office space (June 2, 2020).
3
    IRS, Access to Hand Sanitizer (June 2, 2020).
                                                                                                           Page 2
      Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


       Figure 2: Number of Facilities With Disinfecting Wipes, Hand Sanitizer, or
     Other Cleaning Supplies Observed in Common Areas or Near Shared Equipment

                      Inspection Question                          Always     Sometimes        Never

    Are disinfecting wipes or cleaning supplies clearly              1              7            1
    visible in common areas or near shared equipment?
    Are hand sanitizer dispensers located in common                  2              7            0
    areas?
    Are hand sanitizer dispensers in working order?                  5              4            0
    Do hand sanitizer dispensers have hand sanitizer in              5              4            0
    them?
   Source: Results of TIGTA’s inspection of nine IRS facilities.
   Note: When we observed that there was at least one instance in which the measure was present
   and at least one instance in which it was not, we determined that the measure was sometimes
   observed in the facility.

Most of the IRS’s recommended COVID-19 health and safety posters were observed at all
nine facilities
In response to the pandemic, the IRS developed printable posters (some bilingual) that could be
placed in recommended locations throughout IRS facilities to help inform and remind
individuals of health and safety procedures. Figure 3 shows an example of a poster to be placed
in hallways to remind individuals to wear face masks and to maintain six feet of separation.




                                                                                                       Page 3
      Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


                Figure 3: Example of COVID-19 Poster Developed by the IRS




          Source: IRS Document 13376, Keep Your Distance, Staying Safe Flyer (May 2020).
Other posters relate to proper hand washing, maintaining social distance, and drinking from
water fountains. Attachment II provides copies of all seven posters.
We generally observed that most of the IRS’s COVID-19 recommended posters, or signs that
provided similar information, were placed throughout the nine IRS facilities. Figure 4 shows
printable posters and alternate signs observed throughout the IRS facilities.




                                                                                                       Page 4
      Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


                        Figure 4: Examples of Printable Posters and
                Alternate Signs Observed Throughout the Nine IRS Facilities




    Source: TIGTA’s inspection of nine IRS facilities.
Posting health and safety guidelines helps inform individuals within the facilities about best
practices to prevent the spread of COVID-19 and to protect the health and safety of individuals
at IRS facilities. Figure 5 summarizes the results of our observations for the seven recommended
COVID-19 posters.




                                                                                                       Page 5
          Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


                               Figure 5: Number of Facilities With
                    COVID-19 Posters Observed in the Recommended Locations

                         Inspection Question                            Always        Sometimes          Never

       Is Document 13376, Keep Your Distance, Staying                      3                6             0
       Safe Flyer (May 2020), posted in hallway aisles?
       Is Document 13376-A, COVID-19 Screening                             7                2             0
       Questions Flyer (May 2020), posted at main
       entrances?
       Is Document 13376-B, Hygiene How-To Wash Hands                      4                3             24
       Flyer (May 2020), posted in restrooms?
       Is Document 13376-C, 10 Reminders To Keep You                       3                4             25
       and Others Safe Flyer (May 2020), posted at
       canteen/break rooms and training rooms?
       Is Document 13376-D, Drinking From Water                            6                3             0
       Fountain Flyer (May 2020), posted at water
       fountains?
       Is Document 13376-E, Face Coverings Required                        8                1             0
       Flyer (June 2020), posted at entry points to IRS
       spaces?
      Is Document 13376-F, Face Coverings Without                 5              1                        3
      Exhalation Valves Are Required Flyer
      (September 2020), posted at entry points to IRS
      spaces?
     Source: IRS-recommended COVID-19 posters and the results of TIGTA’s inspection.
     Note: When we observed that there was at least one instance in which the poster was present and
     at least one instance in which it was not, we determined that the poster was sometimes observed in
     the facility.

Some individuals were not wearing face masks properly
According to the Centers for Disease Control and Prevention (CDC), masks are a critical step to
help prevent individuals from getting and spreading COVID-19.6 Individuals who do not wear
masks increase the risk for spreading COVID-19, which can impact the health and safety of other
individuals who are physically present. On January 20, 2021, the President signed Executive
Order 13991, Protecting the Federal Workforce and Requiring Mask-Wearing, 7 which required
the heads of executive departments and agencies to immediately take action to require
compliance with CDC guidelines with respect to wearing masks by on-duty or on-site Federal
employees, on-site Federal contractors, and all persons in Federal buildings. In February 2021,


4
 Although Document 13376-B was not posted in restrooms in two facilities, the information in Document 13376-B is
noted in Document 13376, which was posted in other locations in these two facilities.
5
  Although Document 13376-C was not posted in canteen/break rooms and training rooms in two facilities, most of
the information in Document 13376-C is noted in Documents 13376, 13376-A, 13376-D, and 13376-E, which were
posted in other locations in these two facilities.
6
    CDC, How to Wear Masks (Updated January 30, 2021).
7
    Exec. Order 13991, Protecting the Federal Workforce and Requiring Mask-Wearing, 86 FR 7045 (2021).
                                                                                                              Page 6
           Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


the IRS issued guidance which required employees to consistently wear face masks in common
areas or shared workspaces with a few exceptions. 8 Specifically, employees were allowed to
remove their masks 1) if they are alone in an office with floor-to-ceiling walls and a closed door
and 2) for a limited time, when the employees are eating or drinking. Employees were required
to wear a mask when another employee enters the office or when they were no longer eating or
drinking. In response to the CDC’s updated health recommendations for fully vaccinated
individuals, on May 18, 2021, the IRS revised the mask rules to no longer require fully vaccinated
individuals to wear masks while in an IRS facility but emphasized that those individuals who are
not fully vaccinated should continue to wear a mask. Our site visits were conducted during
March 2021 when all individuals, regardless of vaccination status, were required to wear masks
while in an IRS facility.
Although most individuals in the IRS facilities were wearing face masks correctly, at all nine
facilities, we observed some who were improperly wearing a face mask. We observed
individuals who were not properly wearing face masks in workspaces, a conference room, and
break rooms and cafeterias (while not observed eating or drinking). Specifically, we observed
individuals in:
       •   Offices with doors open and their masks off.
       •   Cubicle areas with the mask below the chin or off completely.
       •   A conference room without a face mask and in close proximity to other individuals.
       •   Break rooms and cafeterias conversing without a face mask.
At all nine facilities we inspected, we observed some individuals wearing masks that did not fully
cover the nose and mouth. At two of the nine facilities we inspected, we observed a limited
number of individuals wearing face masks with exhalation valves or vents, which were prohibited
in IRS facilities because such masks could allow virus particles to escape. Moreover, we did not
observe any personnel enforcing the mask requirement at any of the nine facilities.

The IRS implemented modifications at all nine IRS facilities to help maintain social
distancing and protect the health and safety of individuals at IRS facilities
During our March 2021 inspections, we observed that the IRS made the following modifications:
       •   Implemented an open desk between employees or separating desks to promote social
           distancing at six of the nine facilities.
       •   Posted occupancy limit signs for passenger elevators at all three of the facilities with
           passenger elevators.
       •   Reduced seating or occupancy limit signs in conference or meeting rooms at eight of the
           nine facilities.
       •   Created barriers or used floor markings at entrances or in restrooms at all nine facilities.
       •   Reduced number of seating available in the cafeteria or break rooms at all nine facilities.
       •   Limited self-service food tasks at all nine facilities. Specifically, at five facilities, the
           cafeteria was closed. At the remaining facilities, the IRS did not offer self-serve food

8
    IRS, Everyone must wear masks in IRS facilities (February 24, 2021).
                                                                                                            Page 7
           Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


           options. At all nine facilities, the IRS had individually wrapped packages for sale either in
           the cafeteria or through vending machines.
Figure 6 shows examples of modifications observed throughout the IRS facilities.
        Figure 6: Examples of Modifications Observed Throughout the Nine IRS Facilities




       Source: TIGTA’s inspection of nine IRS facilities.
Facilities Management and Security Services officials stated that additional measures were taken
to better circulate air in eight of the nine facilities. Facilities Management and Security Services
officials at the remaining facility stated that the IRS did not make efforts to increase air
circulation as the facility is closing in Calendar Year 2021.
IRS guidance recommends implementing workspace modifications to help enforce social
distancing through reduced occupancy of workstations; limiting the use of dining areas and
conference and training rooms; and using visual cues such as signage and floor spacing
indicators in common areas such as entrances, elevators, restrooms, and vending areas.9 In
addition, the CDC suggests avoiding self-serve food or drink options, which can reduce the risk
of individuals congregating around food service areas. 10
By making modifications to IRS facilities and limiting self-service tasks, the IRS is helping to
prevent the spread of COVID-19 and to protect the health and safety of individuals at IRS


9
    IRS, Social Distancing (June 1, 2020).
10
     CDC, Guidance for Organizing Large Events and Gatherings (Updated March 8, 2021).
                                                                                                            Page 8
           Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


facilities. Figure 7 summarizes the frequency of the modifications we observed in select areas in
the nine IRS facilities.
                           Figure 7: Number of Facilities With Observed
                    Modifications to Promote Social Distancing in Selected Areas

                             Facility Areas                Always       Sometimes           Never

                  Main entrances and exits                    5                 4            0
                  Passenger elevators                         2                 1            0
                  Restrooms                                   2                 2            5
                  Meeting and conference rooms                3                 5            1
                  Break rooms                                 5                 2            2
                  Cafeterias                                  7                 2            0
                  Workspaces                                  0                 7            2
                  Hallways                                  0                3               6
                 Source: Results of TIGTA’s inspection of nine IRS facilities.
                 Notes: When we observed that there was at least one instance in which the
                 modification was present and at least one instance in which it was not, we
                 determined that the modification was sometimes observed in the facility.
                 Three of the nine facilities had a passenger elevator on-site, while the
                 remaining six facilities did not.

According to the CDC, screening employees, e.g., checking temperatures, is an optional strategy
that employers may use as a preventative measure. 11 However, the CDC states that this strategy
will not be completely effective because individuals who are asymptomatic or have mild,
nonspecific symptoms may pass through screening. Although not required, the Department of
the Treasury’s COVID-19 Workplace Safety Plan states that the IRS may use temperature
screening of employees as a symptom screening strategy.12 As part of our inspection, we
observed that the IRS did not implement any temperature-check COVID-19 screening measures
at the nine facilities.

Some individuals were not maintaining social distance
Although we observed most individuals at all the facilities maintaining social distance, we
identified some who were not maintaining at least six feet of separation. For example, we
observed individuals:
       •   Walking together in hallways.
       •   Sitting together and eating or socializing in the cafeteria or break rooms.
       •   Visiting another employee’s cubicle or working together in a cubicle.
       •   In conference rooms within close proximity of each other.


11
     CDC, General Business Frequently Asked Questions (Updated May 24, 2021).
12
     Department of the Treasury, COVID-19 Workplace Safety Plan (February 26, 2021).

                                                                                                            Page 9
           Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


Some of the individuals not maintaining social distance were observed wearing a face mask
while others were not. At all nine facilities, we did not observe any personnel enforcing social
distancing requirements. IRS guidance states that employees are required to maintain social
distancing in all areas of the building including entrances, elevators, work areas, cafeterias and
break rooms, conference and training rooms, and restrooms, and to observe posted signage or
occupancy limits.13 Individuals who do not maintain social distance increase the risk for
spreading COVID-19, which can impact the health and safety of individuals at IRS facilities.
After we completed our inspection, we discussed the results with IRS officials in Facilities
Management and Security Services and in the Human Capital Office. The IRS subsequently sent
out communications reiterating the requirement to wear face masks while in IRS facilities. We
are not making any recommendations related to face masks and social distancing because
TIGTA’s Office of Audit plans to issue a report that will provide additional information regarding
compliance and any resulting recommendations.




13
     IRS, Social Distancing (June 1, 2020).
                                                                                                       Page 10
          Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic



                                                                                               Attachment I
                                                     Background
On January 21, 2020, the CDC reported the first case of COVID-19 in the United States.
COVID-19 is a disease caused by a virus with symptoms including fever, cough, fatigue, and
shortness of breath. The disease can cause more severe symptoms and death, particularly
among elderly individuals and individuals with certain underlying medical conditions. On
March 11, 2020, the World Health Organization officially labeled COVID-19 as a pandemic.
According to Johns Hopkins University, as of May 11, 2021, COVID-19 caused over 3.3 million
deaths globally, including nearly 600,000 deaths in the United States.
In response to the pandemic, the IRS began to close facilities in mid-March 2020.1 By the end of
March 2020, the IRS directed all employees, except for those individuals performing
mission-critical functions that could not be performed remotely, to vacate the work site by
March 30 and work from home or an alternate location. The IRS reported that all of its facilities
have been open to mission-essential functions and nonportable work since July 13, 2020.2
As we previously reported, the IRS has had to balance the completion of its mission and the
health and safety of its employees during the pandemic. 3 Specifically, the COVID-19 pandemic
has affected the IRS’s ability to perform its responsibilities of processing tax returns, tax
payments, and tax refunds. The pandemic also threatens the lives of IRS employees. In
June 2021, the IRS reported that over 40 employees have passed away from the virus. To inform
and protect employees during the early stages of the COVID-19 pandemic, the IRS made Federal
guidance available to all employees in addition to developing and issuing its own internal
guidance. We previously found that the IRS’s internal guidance generally aligned with Federal
guidance and best practices issued by the Office of Personnel Management, the CDC, the
Government Accountability Office, and other Federal authorities.
According to the IRS, there are approximately 550 IRS-managed locations throughout the
United States. As of March 1, 2021, 3,418 IRS employees reported having tested positive for
COVID-19. 4 IRS data show that approximately 45 percent of those employees reported to an
IRS facility during the 14 days preceding a positive test result for COVID-19.
In March 2021, we conducted unannounced health and safety inspections of nine judgmentally
selected IRS facilities.5 When selecting our judgmental sample, we generally took into
consideration infection rates, IRS data indicating employees were reporting to the office,
whether the IRS facility processed paper-filed returns, and staff availability.


1
 TIGTA reported that the IRS also leveraged its telework program as another response to the pandemic. TIGTA,
Report No. 2021-IE-R002, Interim Report – The IRS Leveraged Its Telework Program to Continue Operations During
COVID-19 Pandemic (Mar. 2021).
2
 Since July 13, 2020, several facilities have closed for short periods of time for cleanings due to COVID-19. In
addition, other facilities have closed for other reasons, e.g., weather related.
3
    TIGTA, Report No. 2021-16-020, Interim Report – IRS COVID-19 Response Timeline and Policies to Protect Employee
Health and Safety (Mar. 2021).
4
    TIGTA did not independently validate the data.
5
    A judgmental sample is a nonprobability sample, the results of which cannot be used to project to the population.
                                                                                                               Page 11
      Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


Figure 8 shows that, from March 20, 2020, through March 1, 2021, the nine judgmentally
selected IRS facilities represented 1,126 (32.9%) of the 3,418 total reported infections.
        Figure 8: COVID-19 Infections Reported Between March 20, 2020, and
      March 1, 2021, at IRS Facilities Selected for TIGTA’s Unannounced Site Visits

                                                         Number of            Percentage of Total
                    Facility Name
                                                         Infections           Reported Infections

      Kansas City Consolidated Campus                        246                      7.2%
      IRS Service Center – Fresno                            163                      4.8%
      IRS Southwest Service Center – Austin                  151                      4.4%
      Enterprise Computing Center – Memphis                  143                      4.2%
      IRS Service Center – Ogden                             134                      3.9%
      Philadelphia Consolidation                             131                      3.8%
      IRS Center – Andover                                    61                      1.8%
      Atlanta Customer Service Center                         55                      1.6%
      Atlanta Submission Processing Center                    42                      1.2%
                                           Total           1,126                    32.9%
    Source: TIGTA analysis of data from the IRS’s Tableau Dashboard. TIGTA did not
    independently validate the data.
The overall objective of this inspection was to assess the IRS’s efforts to protect the health and
safety of individuals physically present at selected IRS facilities during the COVID-19 pandemic.
Prior to our site visits, we developed a health and safety inspection checklist based on guidance
issued by the CDC, the Department of the Treasury, and the IRS. While on-site, we performed
walkthroughs of the facilities with an emphasis on high-traffic areas. We directly observed
whether the IRS implemented the following: 1) displayed COVID-19 health and safety posters,
2) modified facilities to promote social distancing, and 3) made hand sanitizer and cleaning
supplies available to individuals on-site. We also directly observed whether individuals wore
face masks and maintained social distance.

Performance of This Review
This inspection was performed at IRS facilities located in Fresno, California; Chamblee, Georgia;
Andover, Massachusetts; Kansas City, Missouri; Philadelphia, Pennsylvania; Memphis, Tennessee;
Austin, Texas; and Ogden, Utah, in March 2021. We conducted this inspection in accordance
with the Council of the Inspectors General for Integrity and Efficiency’s Quality Standards for
Inspection and Evaluation.
Major contributors to the report were James Douglas, Director; Troy Paterson, Director;
Debra Kisler, Acting Director; Frank O’Connor, Supervisory Evaluator; Lindsay Steward, Audit
Manager; Malissa Livingston, Lead Evaluator; Trisa Brewer, Senior Auditor; John da Cruz, Senior
Evaluator; Brieane Hamaoka, Senior Auditor; Tracy Hernandez, Senior Auditor; Andrew Landers,
Senior Evaluator; David Lawson, Senior Auditor; Meghann Noon-Miller, Senior Evaluator;
Nathan Smith, Senior Auditor; Matthew Pham, Evaluator; Frank Rivers, Auditor; and
Cally Sessions, Auditor.
                                                                                                    Page 12
      Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic



                                                                                   Attachment II
                Printable COVID-19 Health and Safety Posters
In response to the pandemic, the IRS developed printable posters that could be placed
throughout IRS facilities to help inform and remind individuals of health and safety procedures.
The following shows copies of the seven COVID-19 posters.
                 Document 13376, Keep Your Distance, Staying Safe Flyer




                                                                                                  Page 13
Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic




           Document 13376-A, COVID-19 Screening Questions Flyer




                                                                                            Page 14
Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


            Document 13376-B, Hygiene How-To Wash Hands Flyer




                                                                                            Page 15
Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


   Document 13376-C, 10 Reminders To Keep You and Others Safe Flyer




                                                                                            Page 16
Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


           Document 13376-D, Drinking From Water Fountain Flyer




                                                                                            Page 17
Inspection of Health and Safety Measures at Select IRS Facilities During the COVID-19 Pandemic


               Document 13376-E, Face Coverings Required Flyer




                      Document 13376-F, Face Coverings
                  Without Exhalation Valves Are Required Flyer




                                                                                            Page 18
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